# DevRev Software Reviews, Demo & Pricing - 2026 > Review of DevRev Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/crm/devrev-profile --- [Home](https://www.softwareadvice.com/) / [Live Chat Software](https://www.softwareadvice.com/live-chat/) / DevRev Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # DevRev 2026: Benefits, Features & Pricing Wondering if DevRev is right for your organization? Our Live Chat Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview DevRev 5.0 [(1)](https://www.softwareadvice.com/crm/devrev-profile/#reviews) Pricing Pricing available upon request ### About DevRev DevRev is a platform purpose-built for SaaS and technology companies, helping back-office development match the rapid pace of front-office customer relationships. Our mission is to bring end users, support engineers, product managers, and developers together, making it effortless to do what matters most — and creating a company-wide culture of product and customer-centricity. DevRev takes a blank canvas approach to collaboration, search, GenAI, and analytics, enabling SaaS companies to ship faster for the largest business impact — with continuous development, roadmapping, prioritization, customer engineering, and more. DevRev is used across departments in thousands of companies and can coexist with or replace your tools, bringing information symmetry, streamlining collaboration, and converging teams. DevRev was founded in October 2020 and raised over $85 million in seed money from investors such as Khosla Ventures and Mayfield, making it the largest in the history of Silicon Valley. It is led by its co-founder and CEO, Dheeraj Pandey, who was previously the co-founder and CEO of Nutanix, and by Manoj Agarwal, DevRev's co-founder and former SVP of Engineering at Nutanix. DevRev is... headquartered in Palo Alto, California, and has offices in seven global locations. Wondering if DevRev is right for your organization? Our Live Chat Software selection experts can help you in 15 minutes or less. ## DevRev User Interface ## Popular DevRev Alternatives Main Product DevRev 5.0 [(1)](https://www.softwareadvice.com/crm/devrev-profile/#reviews) Ratings Breakdown - 5.0Ease of use - 5.0Value for money - 5.0Customer support - 5.0Functionality Pricing Available upon request Get Price Alternative Product [LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/) 4.7 [(1786)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.64Value for money - 4.69Customer support - 4.57Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [Tidio](https://www.softwareadvice.com/live-chat/tidio-chat-profile/) 4.7 [(590)](https://www.softwareadvice.com/live-chat/tidio-chat-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.48Value for money - 4.63Customer support - 4.61Functionality Pricing Starting at $24.17 per month Get Price Alternative Product [Intercom](https://www.softwareadvice.com/crm/intercom-profile/) 4.5 [(1133)](https://www.softwareadvice.com/crm/intercom-profile/reviews/) Ratings Breakdown - 4.38Ease of use - 3.99Value for money - 4.27Customer support - 4.38Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [Sprinklr](https://www.softwareadvice.com/customer-support/sprinklr-profile/) 4.3 [(91)](https://www.softwareadvice.com/customer-support/sprinklr-profile/reviews/) Ratings Breakdown - 3.85Ease of use - 3.87Value for money - 4.06Customer support - 4.33Functionality Pricing Starting at $249.00 per month Get Price Alternative Product [LiveHelpNow](https://www.softwareadvice.com/crm/livehelpnow-crm-profile/) 4.6 [(72)](https://www.softwareadvice.com/crm/livehelpnow-crm-profile/reviews/) Ratings Breakdown - 4.56Ease of use - 4.69Value for money - 4.71Customer support - 4.54Functionality Pricing Starting at $21.00 per month Get Price ## DevRev Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Confused about pricing? 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Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## DevRev Features - Popular features found in Live Chat Autoresponders Canned Responses Chat/Messaging File Sharing Mobile Access Multi-Channel Communication Real-Time Notifications Support Ticket Management Third-Party Integrations Transcripts/Chat History Transfers/Routing - More features of DevRev API Chatbot Collaboration Tools Contact Management CRM Customer History Customer Support Customizable Branding Document Storage Email Management Knowledge Base Management Live Chat Prioritization Real-time Consumer-facing Chat Real-Time Monitoring Reporting/Analytics Reporting & Statistics Search/Filter Single Sign On Surveys & Feedback Tagging Ticket Management Workflow Management ## DevRev Integrations GitHub Integration rated undefined from -1 review Jira Integration rated undefined from -1 review CircleCI Integration rated undefined from -1 review Gmail Integration rated undefined from -1 review SendGrid Integration rated undefined from -1 review Slack Integration rated undefined from -1 review See all 7 integrations ## DevRev User Reviews Overall Rating 5.0 Ratings Breakdown 5 100% 4 0% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 5.0 Value for money 5.0 Customer support 5.0 Functionality 5.0 Have you used DevRev and would like to share your experience with others? Christopher C. Verified reviewer Computer Software 11-50 employees Used daily for less than 2 years Review source Reviewed October 2023 Revolutionizing Customer Interaction 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Our onboarding experience with DevRev was top-notch. Their team was incredibly responsive, offering invaluable help whenever we needed it. This proactive approach ensured a smooth and efficient integration of DevRev into our product.Our team utilizes the product daily, and navigating DevRev's platform is effortless. Its user-friendly interface, combined with the unified search functionality, ensures a superior user experience. Our agents found it easy to traverse through, and the PLuG feature resonates well with our end-users, showcasing the platform's intuitiveness.Compared to traditional support and product development software, DevRev stands out distinctly. It acts as a bridge, making collaboration between our support, engineering, and product teams seamless. Debugging and issue resolution have become a more streamlined process thanks to DevRev.DevRev is more than just a product to us; it's a strategic partnership. Their commitment to continuous improvement, primarily based on client feedback, is evident in the consistent enhancements we observe. It's rare to find no points of contention with such software, but in DevRev's case, we genuinely enjoy every facet of the partnership. Cons: Nothing, keep up the great work DevRev team! 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