Digimind Social software


1 reviews(5.0/5)
1 reviews(5.0/5)

DigiMind Social is a cloud-based customer relationship management (CRM) solution suitable for businesses in any industry. Key features include social media monitoring, keyword monitoring, reputation management and reporting and analysis.

DigiMind Social enables users to monitor all social media mentions on a variety of channels. Users can also monitor an unlimited number of Google search keywords. All social media and web coverage monitoring is updated in real time, and mentions are marked when read. The solution enables users to communicate via social media and email directly from the software.

DigiMind Social offers a variety of report templates that can be customized to the needs of the user. Users can run daily, weekly and monthly reports and set up reports to be automatically generated. All reports can be created in pdf, ppt, xls and jpg formats and instantly exported.

Supported Operating System(s):
Mac OS , Web browser (OS agnostic) , Windows 10

1 Reviews of Digimind Social

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  • Ksenia from CFT

    March 2018

    The best solution to help us determine our next best action

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Digimind is an amazing solution for monitoring our customers. It helps us gather real-time insights on what's being said about our brand from all across the web while allowing us to manage everything in their comprehensive platform. From tracking web mentions, blogs, authors, Twitter and Facebook, Digimind provides an outlet to really understand what's being said about our brands and products.

    Pros

    Digimind allowed us obtaining instantaneous, dynamic results allowing us to take real-time action.

    Thanks to the insights derived from social networks, we were able to gain deep consumer insights, detect new trends, react faster and make better decisions for our brand.

    Cons

    Social data from the likes of Facebook can be quite limited

    Sentiment function could be more accurate

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
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