# Best 15 Document360 Alternatives in 2026 - Software Advice > Find the top Document360 Software alternatives in 2026. Our list is fueled by product features and real user reviews and ratings. Compare these alternatives to make sure you are picking the best Knowledge Base Software for your business. Source: https://www.softwareadvice.com/crm/document360-profile/alternatives --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Knowledge Base Software](https://www.softwareadvice.com/crm/knowledge-base-comparison/) / [Document360](https://www.softwareadvice.com/crm/document360-profile/) / Document360 Alternatives Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/crm/document360-profile/)[Reviews](https://www.softwareadvice.com/crm/document360-profile/reviews/) Alternatives # Best 15 Document360 Alternatives Document360 4.7 [(292)](https://www.softwareadvice.com/crm/document360-profile/reviews/) Pricing: Available upon request Free trial Free version Find your perfect match Speak directly with a specialist to match alternatives to your budget and needs. On this page - Popular Alternatives - Alternatives - Popular Comparisons ## Preview of Top Document360 Alternatives Main Product Document360 4.7 [(292)](https://www.softwareadvice.com/crm/document360-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.46Value for money - 4.81Customer support - 4.46Functionality Pricing Available upon request Get Price Top Alternative Salesforce Sales Cloud 4.4 [(18785)](https://www.softwareadvice.com/product/2764-Salesforce/reviews/) Ratings Breakdown - 3.99Ease of use - 4.05Value for money - 4.13Customer support - 4.38Functionality Pricing Starting at $25.00 per month Get Price Top Alternative Zendesk Suite 4.4 [(4080)](https://www.softwareadvice.com/product/26892-Zendesk/reviews/) Ratings Breakdown - 4.33Ease of use - 4.16Value for money - 4.26Customer support - 4.36Functionality Pricing Starting at $55.00 per month Get Price Top Alternative Freshservice 4.5 [(733)](https://www.softwareadvice.com/help-desk/freshservice-profile/reviews/) Ratings Breakdown - 4.58Ease of use - 4.43Value for money - 4.56Customer support - 4.33Functionality Pricing Starting at $19.00 per month Get Price Top Alternative SysAid 4.5 [(520)](https://www.softwareadvice.com/crm/sysaid-it-crm-profile/reviews/) Ratings Breakdown - 4.47Ease of use - 4.54Value for money - 4.51Customer support - 4.47Functionality Pricing Available upon request Get Price Top Alternative Salesforce Service Cloud 4.5 [(824)](https://www.softwareadvice.com/crm/service-cloud-profile/reviews/) Ratings Breakdown - 4.10Ease of use - 4.16Value for money - 4.25Customer support - 4.41Functionality Pricing Starting at $25.00 per month Get Price ## Document360 Alternatives [### Salesforce Sales Cloud](https://www.softwareadvice.com/product/2764-Salesforce/) 4.4 [(18785)](https://www.softwareadvice.com/product/2764-Salesforce/reviews/) Starting Price: $25.00 per month Free trial Free version Starting Price: $25.00 per month Free trial Free version ### Features Comparison 97% Unique Features for Salesforce Sales Cloud - Activity Dashboard - AI/Machine Learning - Approval Process Control See All 3% Shared Features with Document360 - Activity Tracking - Real-Time Reporting ### Integrations Comparison 94% Unique Integrations for Salesforce Sales Cloud - Birdeye - Box - ClearSlide See All 6% Shared Integrations with Document360 - Slack - Zapier See Salesforce Sales Cloud Screenshots [### Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) 4.4 [(4080)](https://www.softwareadvice.com/product/26892-Zendesk/reviews/) Starting Price: $55.00 per month Free trial Free version Starting Price: $55.00 per month Free trial Free version ### Features Comparison 98% Unique Features for Zendesk Suite - Account Management - Activity Dashboard - Archiving & Retention See All 2% Shared Features with Document360 - Knowledge Management ### Integrations Comparison 96% Unique Integrations for Zendesk Suite - 123FormBuilder - 3CLogic - ActiveCampaign See All 5% Shared Integrations with Document360 - Crisp - Google Analytics 360 - Intercom See All See Zendesk Suite Screenshots [### Freshservice](https://www.softwareadvice.com/help-desk/freshservice-profile/) 4.5 [(733)](https://www.softwareadvice.com/help-desk/freshservice-profile/reviews/) Starting Price: $19.00 per month Free trial Free version Starting Price: $19.00 per month Free trial Free version ### Features Comparison 93% Unique Features for Freshservice - Access Controls/Permissions - AI Copilot - Alerts/Escalation See All 7% Shared Features with Document360 - Activity Tracking - Customizable Templates - Knowledge Base Management See All ### Integrations Comparison 90% Unique Integrations for Freshservice - Amazon Redshift - BambooHR - Box See All 10% Shared Integrations with Document360 - Freshchat - Google Analytics 360 - Microsoft Teams See All See Freshservice Screenshots [### SysAid](https://www.softwareadvice.com/crm/sysaid-it-crm-profile/) 4.5 [(520)](https://www.softwareadvice.com/crm/sysaid-it-crm-profile/reviews/) Pricing: Available upon request Free trial Free version Pricing: Available upon request Free trial Free version ### Features Comparison 92% Unique Features for SysAid - Access Controls/Permissions - Activity Dashboard - Alerts/Escalation See All 8% Shared Features with Document360 - Customizable Templates - Knowledge Base Management - Knowledge Management See All ### Integrations Comparison 91% Unique Integrations for SysAid - Asana - Docusign - Google Calendar See All 9% Shared Integrations with Document360 - Microsoft Teams - Slack - Zapier See SysAid Screenshots [### Salesforce Service Cloud](https://www.softwareadvice.com/crm/service-cloud-profile/) 4.5 [(824)](https://www.softwareadvice.com/crm/service-cloud-profile/reviews/) Starting Price: $25.00 per month Free trial Free version Starting Price: $25.00 per month Free trial Free version ### Features Comparison 92% Unique Features for Salesforce Service Cloud - Alerts/Notifications - Autoresponders - Calendar Management See All 8% Shared Features with Document360 - Activity Tracking - Content Management - Customizable Templates See All ### Integrations Comparison 94% Unique Integrations for Salesforce Service Cloud - CRM Analytics - Elastic Enterprise Search - Five9 See All 6% Shared Integrations with Document360 - Salesforce Platform See Salesforce Service Cloud Screenshots [### Guru](https://www.softwareadvice.com/help-desk/guru-profile/) 4.8 [(639)](https://www.softwareadvice.com/help-desk/guru-profile/reviews/) Pricing: Available upon request Free trial Free version Pricing: Available upon request Free trial Free version ### Features Comparison 85% Unique Features for Guru - Access Controls/Permissions - Activity/News Feed - Alerts/Notifications See All 15% Shared Features with Document360 - Activity Tracking - Content Management - Customizable Templates See All ### Integrations Comparison 83% Unique Integrations for Guru - Bamboo - Confluence - Conversational Cloud See All 18% Shared Integrations with Document360 - Drift - Freshdesk - Intercom See All See Guru Screenshots [### Connecteam](https://www.softwareadvice.com/hr/connecteam-profile/) 4.6 [(5259)](https://www.softwareadvice.com/hr/connecteam-profile/reviews/) Starting Price: $29.00 per month Free trial Free version Starting Price: $29.00 per month Free trial Free version ### Features Comparison 98% Unique Features for Connecteam - Accounting Integration - Approval Process Control - Blogs See All 2% Shared Features with Document360 - Discussions/Forums ### Integrations Comparison 92% Unique Integrations for Connecteam - ADP Next Gen HCM - ADP Workforce Now - Google Calendar See All 8% Shared Integrations with Document360 - Zapier See Connecteam Screenshots [### Confluence](https://www.softwareadvice.com/project-management/confluence-profile/) 4.5 [(3688)](https://www.softwareadvice.com/project-management/confluence-profile/reviews/) Starting Price: $5.42 per month Free trial Free version Starting Price: $5.42 per month Free trial Free version ### Features Comparison 88% Unique Features for Confluence - Access Controls/Permissions - Activity Dashboard - Archiving & Retention See All 12% Shared Features with Document360 - Activity Tracking - Content Management - Customizable Templates See All ### Integrations Comparison 95% Unique Integrations for Confluence - Bitbucket - Docusign - draw.io See All 5% Shared Integrations with Document360 - Slack See Confluence Screenshots [### NinjaOne](https://www.softwareadvice.com/remote-support/ninjarmm-profile/) 4.7 [(293)](https://www.softwareadvice.com/remote-support/ninjarmm-profile/reviews/) Pricing: Available upon request Free trial Free version Pricing: Available upon request Free trial Free version ### Features Comparison 95% Unique Features for NinjaOne - Alerts/Escalation - Alerts/Notifications - Approval Process Control See All 5% Shared Features with Document360 - Activity Tracking - Customizable Templates - Real-Time Notifications ### Integrations Comparison 94% Unique Integrations for NinjaOne - Accelo - Autotask PSA - Bitdefender GravityZone See All 6% Shared Integrations with Document360 - Slack - Zendesk Suite See NinjaOne Screenshots [### TeamSupport](https://www.softwareadvice.com/crm/teamsupport-profile/) 4.5 [(848)](https://www.softwareadvice.com/crm/teamsupport-profile/reviews/) Starting Price: $29.00 per month Free trial Free version Starting Price: $29.00 per month Free trial Free version ### Features Comparison 92% Unique Features for TeamSupport - Access Controls/Permissions - Activity Dashboard - AI Copilot See All 8% Shared Features with Document360 - Activity Tracking - Content Management - Customizable Templates See All ### Integrations Comparison 90% Unique Integrations for TeamSupport - Beanstalk - Customer Thermometer - Dropbox Business See All 10% Shared Integrations with Document360 - Google Analytics 360 - Microsoft Teams - Slack See All See TeamSupport Screenshots [### LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/) 4.7 [(1787)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/) Starting Price: $15.00 per month Free trial Free version Starting Price: $15.00 per month Free trial Free version ### Features Comparison 97% Unique Features for LiveAgent - Account Management - Agent Interface - Alerts/Escalation See All 3% Shared Features with Document360 - Content Management - Discussions/Forums ### Integrations Comparison 96% Unique Integrations for LiveAgent - Actio - ActiveCampaign - Adobe Commerce See All 4% Shared Integrations with Document360 - Google Analytics 360 - Intercom - Slack See All See LiveAgent Screenshots [### Zoho Desk](https://www.softwareadvice.com/crm/zoho-desk-profile/) 4.5 [(2213)](https://www.softwareadvice.com/crm/zoho-desk-profile/reviews/) Starting Price: $9.00 per month Free trial Free version Starting Price: $9.00 per month Free trial Free version ### Features Comparison 92% Unique Features for Zoho Desk - Account Management - Activity Dashboard - API See All 8% Shared Features with Document360 - Content Management - Knowledge Base Management - Knowledge Management See All ### Integrations Comparison 93% Unique Integrations for Zoho Desk - Aircall - Alegra - APPSeCONNECT See All 7% Shared Integrations with Document360 - Google Analytics 360 - Intercom - Microsoft Teams See All See Zoho Desk Screenshots [### Dynamics 365](https://www.softwareadvice.com/product/106335-Dynamics-365/) 4.4 [(5825)](https://www.softwareadvice.com/product/106335-Dynamics-365/reviews/) Starting Price: $50.00 per month Free trial Free version Starting Price: $50.00 per month Free trial Free version ### Features Comparison 98% Unique Features for Dynamics 365 - Accounts Receivable - Asset Lifecycle Management - Billing & Invoicing See All 2% Shared Features with Document360 - Knowledge Management ### Integrations Comparison 96% Unique Integrations for Dynamics 365 - ADP Workforce Now - airSlate SignNow - Ameyo See All 4% Shared Integrations with Document360 - Microsoft Teams See Dynamics 365 Screenshots [### Freshdesk](https://www.softwareadvice.com/crm/freshdesk-profile/) 4.5 [(3443)](https://www.softwareadvice.com/crm/freshdesk-profile/reviews/) Starting Price: $19.00 per month Free trial Free version Starting Price: $19.00 per month Free trial Free version ### Features Comparison 93% Unique Features for Freshdesk - Access Controls/Permissions - Activity Dashboard - Alerts/Escalation See All 7% Shared Features with Document360 - Activity Tracking - Content Management - Customizable Templates See All ### Integrations Comparison 91% Unique Integrations for Freshdesk - Adobe Commerce - Aircall - Ameyo See All 9% Shared Integrations with Document360 - Freshchat - Google Analytics 360 - Microsoft Teams See All See Freshdesk Screenshots [### monday.com](https://www.softwareadvice.com/marketing/monday-com-profile/) 4.6 [(6054)](https://www.softwareadvice.com/marketing/monday-com-profile/reviews/) Starting Price: $9.00 per month Free trial Free version Starting Price: $9.00 per month Free trial Free version ### Features Comparison 100% Unique Features for monday.com - Accounting - Applicant Tracking - Archiving & Retention See All 0% Shared Features with Document360 - No shared features ### Integrations Comparison 89% Unique Integrations for monday.com - Adobe Creative Cloud - Asana - Basecamp See All 11% Shared Integrations with Document360 - Microsoft Teams - Slack - Zapier See All See monday.com Screenshots ## Popular Document360 Comparisons [Guru vs Document360](https://www.softwareadvice.com/crm/document360-profile/vs/guru/)[SysAid vs Document360](https://www.softwareadvice.com/crm/document360-profile/vs/sysaid-it-crm/)[Connecteam vs Document360](https://www.softwareadvice.com/hr/connecteam-profile/vs/document360/)[Confluence vs Document360](https://www.softwareadvice.com/project-management/confluence-profile/vs/document360/) Still Not Sure? Our experts can help you compare Document360 with other top options, so you can find the best fit for your needs. Best 15 Document360 Alternatives in 2026 - Software Advice