# DriveCentric Software Reviews, Demo & Pricing - 2026

> Review of DriveCentric Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/crm/drivecentric-profile

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DriveCentric

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Overview

# DriveCentric 2026: Benefits, Features & Pricing

Wondering if DriveCentric is right for your organization?

Our CRM Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   User Reviews
    

## Overview

DriveCentric

4.0

[(4)](https://www.softwareadvice.com/crm/drivecentric-profile/#reviews)

Pricing

Pricing available upon request

### About DriveCentric

DriveCentric is the world’s first Augmented Intelligence CRM platform purpose-built for the automotive industry. We fuse advanced AI with intuitive design to help any dealership engage more customers, schedule more appointments and sell more cars—faster and with less friction.  
Our engagement platform unifies data, automation, and AI into one seamless experience—empowering teams to engage with customers more effectively, accelerate sales cycles, and drive measurable growth.  
DriveCentric is certified by major OEMs and integrates with all leading DMS providers. We’re proud to support and be trusted by over +2,300 of the most forward-thinking dealerships in North America.

Wondering if DriveCentric is right for your organization?

Our CRM Software selection experts can help you in 15 minutes or less.

## DriveCentric User Interface

## Popular DriveCentric Alternatives

Main Product

DriveCentric

4.0

[(4)](https://www.softwareadvice.com/crm/drivecentric-profile/#reviews)

Ratings Breakdown

-   3.50Ease of use
-   3.67Value for money
-   4.25Customer support
-   4.0Functionality

Pricing

Available upon request

Get Price

Alternative Product

[HubSpot CRM](https://www.softwareadvice.com/product/1854-HubSpot-CRM/)

4.5

[(4465)](https://www.softwareadvice.com/product/1854-HubSpot-CRM/reviews/)

Ratings Breakdown

-   4.38Ease of use
-   4.29Value for money
-   4.39Customer support
-   4.36Functionality

Pricing

Starting at $20.00 per month

Get Price

Alternative Product

[Salesforce Sales Cloud](https://www.softwareadvice.com/product/2764-Salesforce/)

4.4

[(18785)](https://www.softwareadvice.com/product/2764-Salesforce/reviews/)

Ratings Breakdown

-   3.99Ease of use
-   4.05Value for money
-   4.13Customer support
-   4.38Functionality

Pricing

Starting at $25.00 per month

Get Price

Alternative Product

[Zoho CRM](https://www.softwareadvice.com/crm/zoho-crm-profile/)

4.3

[(6978)](https://www.softwareadvice.com/crm/zoho-crm-profile/reviews/)

Ratings Breakdown

-   4.15Ease of use
-   4.29Value for money
-   4.08Customer support
-   4.27Functionality

Pricing

Starting at $14.00 per month

Get Price

Alternative Product

[Kylas Sales CRM](https://www.softwareadvice.com/marketing/kylas-profile/)

4.8

[(601)](https://www.softwareadvice.com/marketing/kylas-profile/reviews/)

Ratings Breakdown

-   4.79Ease of use
-   4.79Value for money
-   4.80Customer support
-   4.70Functionality

Pricing

Starting at $250.00 per month

Get Price

Alternative Product

[Ploomes CRM](https://www.softwareadvice.com/product/449937-Ploomes/)

4.9

[(441)](https://www.softwareadvice.com/product/449937-Ploomes/reviews/)

Ratings Breakdown

-   4.78Ease of use
-   4.66Value for money
-   4.69Customer support
-   4.79Functionality

Pricing

Starting at $22.00 per month

Get Price

## DriveCentric Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## DriveCentric Features

-   Popular features found in CRM
    
    Calendar Management
    
    Customer Journey Mapping
    
    Email Management
    
    Quotes/Estimates
    
    Reporting/Analytics
    
    Sales Pipeline Management
    
    Segmentation
    
    Task Management
    
    Territory Management
    
    Workflow Management
    
-   More features of DriveCentric
    
    Activity Dashboard
    
    AI Copilot
    
    Alerts/Notifications
    
    Appointment Management
    
    Automated Scheduling
    
    Campaign Management
    
    Contact Database
    
    Contact Management
    
    Customer Database
    
    Customer History
    
    Customizable Fields
    
    Customizable Reports
    
    Document Management
    
    Document Storage
    
    Email Marketing
    
    Email Templates
    
    For Automotive Dealerships
    
    Generative AI
    
    Lead Capture
    
    Lead Generation
    
    Lead Management
    
    Marketing Automation
    
    Mobile Access
    
    Multi-Channel Communication
    
    New Car Dealer
    
    Real-Time Analytics
    
    Real-Time Reporting
    
    Real-Time Updates
    
    Reminders
    
    Reporting & Statistics
    
    Sales Floor Management
    
    Sales Reports
    
    Summary Reports
    
    Third-Party Integrations
    
    Used Car Dealer
    
    Website Integration
    

## DriveCentric User Reviews

Overall Rating

4.0

Ratings Breakdown

5

50%

4

0%

3

50%

2

0%

1

0%

Secondary Ratings

Ease of Use

3.5

Value for money

3.7

Customer support

4.3

Functionality

4.0

Have you used DriveCentric and would like to share your experience with others?

HL

Holly L.

Verified reviewer

Automotive

51-200 employees

Used daily for more than 2 years

Review source

Reviewed September 2024

Easy to use CRM

5

This CRM is so easy to use. You are able to @ someone on the dealership so they can jump in on whatever is needed for the customer. No more sending texts for people to read the notes on the profile.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

This CRM is very user-friendly for everyone.

Cons:

The sales representatives are able to change the sales person on a deal. This function cannot be removed.

Read More

DM

David M.

Verified reviewer

Automotive

201-500 employees

Used daily for more than 2 years

Review source

Reviewed May 2023

Crushes the competition

5

I have worked for several dealerships and used just about every CRM out there. DriveCentric was hands down the best and most seamless.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

The ease of communicating with customers on DriveCentric is unparalleled. The social media type interface is extremely clean, easy to navigate and has NONE of the fluff that you would find in VinSolutions or DealerSocket. Updating customer records is also extremely easy and the back end setup is simple and quick.

Cons:

Was not a fan of the AI and the mobile version was sluggish at times.

Reasons for choosing DriveCentric

Easy to look at, easy to navigate quickly and communication was always the forefront of the application.

Reasons for switching to DriveCentric

Impressed with the demo, ease of setup and customer support.

Read More

MP

Michael P.

Verified reviewer

Automotive

51-200 employees

Used daily for less than 12 months

Review source

Reviewed April 2025

Can be a lot of bugs, works most of the time

3

Overall it did a good job of keeping a record of phone numbers and customer info.

Ratings Breakdown

3

Ease of use

3

Customer support

5

Functionality

Pros:

The product gives a good workflow to work a deal. It is easy to track customers

Cons:

There are a lot of ways that another salesman can get the same customer as you. The salesperson can create a duplicate and it removes you from the deal. There were a lot of bugs with creating a customer

Read More

JL

John L.

Verified reviewer

Automotive

51-200 employees

Used daily for less than 6 months

Review source

Reviewed May 2024

HALF A CRM STAY AWAY

3

It has been bad. They do not send anyone to help, trades do not push, boxes don't get checked on the credit application etc etc etc

Ratings Breakdown

1

Ease of use

1

Value for money

4

Customer support

1

Functionality

Pros:

The App is functional it is the only saving grace of this crm

Cons:

There is no service portal and salesmen are not alerted to their customers coming into service. This is where 70% of a dealerships sales derive from.

Reasons for switching to DriveCentric

because someone thought it would be a good idea.

Read More

Showing 1 - 4 of 4 Reviews

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