DSS vs Keap

DSS has 24 reviews and a rating of 4.88 / 5 stars vs Keap which has 1099 reviews and a rating of 4.08 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.88 / 5 (24)
4.08 / 5 (1099)
Ease-of-Use
5 / 5
3.5 / 5
Value for Money
3 / 5
4 / 5
Customer Support
5 / 5
4 / 5
Functionality
4 / 5
4 / 5
Last Review Written
May 13, 2019
October 19, 2021
Pros/Cons
  • Pros

  • DSS is easy to use, loaded with benefits, very powerful and they are masters of customer service and training. The integration with video and our systems is easy and effective.
  • You guessed it: already in DSS and already integrated to work with your website pages & forms, CRM, analytics. Simply, DSS is the best platform there is, and you're insane not to use it.
  • Cons

  • Keep It Simple Stupid; lots of junk that really does not help much.
  • Pros

  • It is somewhat customizable. We like the reporting features, and the ability to incorporate other tools like Zapier to work with InfusionSoft.
  • The fact that we can design the whole campaign on a drawing board like the platform is something that I think everyone should do. It just gives you a good overall view of how we are running things.
  • Cons

  • Extremely difficult to use; insufficient integrations; many customer service reps had poor English language skills.
  • When linkedin changed their url format I was stuck with over 3000 records with bad url's.
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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