DSS vs NetSuite CRM

DSS has 24 reviews and a rating of 4.88 / 5 stars vs NetSuite CRM which has 185 reviews and a rating of 3.92 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.88 / 5 (24)
3.92 / 5 (185)
Ease-of-Use
5 / 5
4 / 5
Value for Money
3 / 5
3.5 / 5
Customer Support
5 / 5
3.5 / 5
Functionality
4 / 5
4 / 5
Last Review Written
May 13, 2019
September 13, 2021
Pros/Cons
  • Pros

  • DSS is easy to use, loaded with benefits, very powerful and they are masters of customer service and training. The integration with video and our systems is easy and effective.
  • You guessed it: already in DSS and already integrated to work with your website pages & forms, CRM, analytics. Simply, DSS is the best platform there is, and you're insane not to use it.
  • Cons

  • Keep It Simple Stupid; lots of junk that really does not help much.
  • Pros

  • Very user friendly, great amount of customization ability, cloud based, Integrations with other software such as Concur, Avalara, Sales Force, etc.
  • It is also very easy to use. NetSuite CRM also offers a great API with its highly integratable system which makes it even more better.
  • Cons

  • In trying to do everything for everyone, it can introduce extra complexities and inter-product conflicts that require work arounds.
  • That we didn't have it sooner :( we were stuck with Quickbooks.
Pricing Range
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67 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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