DYL vs Mailchimp

RATING:

4.0

(51)

DYL has 51 reviews and a rating of 4.03 / 5 stars vs Mailchimp which has 16880 reviews and a rating of 4.48 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.0 (51)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
3.5 / 5
4.5 / 5
Customer Support
4 / 5
4 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
June 21, 2023
April 16, 2024
Pros/Cons
  • Pros

  • I quickly came back both times. DYL is hands down the most user friendly and best office tool that we have.
  • DYL is hands down the best all in one solution for my office.
  • Cons

  • Imagine spending days and weeks sending emails, only to find out that no one is reading them. No not because of the content, because they were never delivered.
  • When working a campaign it has me recalling the same number over and over. People have complained when I have left a voice mail that my message is garbled and they could not understand it.
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  • Pros

  • Mailchimp is super easy to use and was a breeze to set up. Everything was very straight forward and the user interface is very nice.
  • I liked that I had never used any type of service like this before and it made it very simple for my husband and I to reach out to folks who were interested in our business.
  • Cons

  • Some legit emails get marked as spam. If too many are marked as spam you run the risk of getting your account suspended or at times deleted.
  • Customer support was terrible and when i misunderstood how to use the platform they terminated the relationship because of spam.
Read all user reviews
Pricing Range
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Product Demo
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2017

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos