Microsoft Dynamics 365 vs Salesforce Sales Cloud

Microsoft Dynamics 365 has 4106 reviews and a rating of 4.31 / 5 vs Salesforce Sales Cloud which has 15580 reviews and a rating of 4.36 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Product Overview

Microsoft Dynamics 365

Salesforce Sales Cloud

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.31 / 5 (4,106)

4.36 / 5 (15,580)

Ease-of-Use

4.0 / 5

Value for Money

4.0 / 5

Customer Support

4.0 / 5

Functionality

4.5 / 5

Last Review Written

March 4, 2021

March 8, 2021

Pros/Cons

Pros
I really like that this product is very easy to use.
It is excellent. I enjoy it. It is fun to use. The format is simple.It is enjoyable to use. It was fun to use.

Cons
Implementation is difficult and takes time, customisation is easy but requires great level of testing
The orientation takes some time to get used to, but otherwise its straightforward. also how the G/L was done wasn't the best

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Pros
This software is so easy to use . I love it. Great functionality. The dashboard is always very attractive and simple
Beautiful interface and mostly very good price

Cons
not many, can be clunky but the pros definitely outweigh the little cons
The app is great, but the free version needs some work. I believe it is a beta version. It is great for uploading info on the go, but the free version tends to crash

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Pricing

Pricing Range

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Product Demo & Screenshots

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Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

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Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

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28 Recommendations

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Pricing Guide

2020 CRM Software Pricing Guide

Learn about the key aspects of accurate software pricing before you make your purchase decision.

Pricing models & ranges
Unexpected costs
Pricing of popular systems

Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

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