Dynamics 365 vs SmartOffice

RATING:

4.4

(5533)

Dynamics 365 has 5533 reviews and a rating of 4.36 / 5 stars vs SmartOffice which has 17 reviews and a rating of 3.68 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (5533)
3.7 (17)
Ease-of-Use
4 / 5
3.5 / 5
Value for Money
4 / 5
3.5 / 5
Customer Support
4 / 5
4 / 5
Functionality
4.5 / 5
3.5 / 5
Last Review Written
March 28, 2024
January 23, 2024
Pros/Cons
  • Pros

  • Dynamics 365 is a great app provided by Microsoft to run your business. Being a part of the Microsoft is a huge advantage as it becomes more integrated to other MS Office programs.
  • It is nice software, easy to use. The UI is also good, neet and clean.
  • Cons

  • It needs some customization for your need and sometime it gives you errors and that is little unlikely to be in Microsoft products.
  • It turns some people off to products when they have to wait for a live agent, and even worse- that's the only option. I didn't make this a priority simply because I'm not in the category.
Read all user reviews
  • Pros

  • I liked that I could use my CRM any where and not worry about back-ups, theft, fire...etc. That exist with a desktop format.
  • Information is easy to input for client contacts.
  • Cons

  • The data from our old system placed annuity Values into the Premium fields, the occupation was switched from husband to wife and visa versa. Policies were attached to the wrong person within a family.
  • They don't, they understand the software, that's it. The conversion process is outsourced to India so there is lag time as well as problem with understanding my comments.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
N/A
Product Screenshot
Explore product images
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

N/A
N/A
Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos