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About edge CRM
edge CRM is a cloud-based, customizable customer relationship management solution that helps businesses automate and manage operations for sales, service and support teams. The artificial intelligence-based platform enables enterprises to forecast customer trends and use real-time insights to boost business growth and employee productivity.
Key features of edge CRM include lead qualifiers, opportunities management, customer retention action planning, reporting, data privacy and security administration. It lets management teams receive alerts on customer engagement scores and manage customer retention action plans if there is less engagement from active customers. Additionally, it provides sales managers with a 360-degree view/status of open as well as closed ...
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