Efficy CRM Software
About Efficy CRM
At last, a CRM solution that truly adapts to your needs!
Our mission is to help each company or organisation succeed by helping it to transform its customer data into customer knowledge while simplifying the work of its employees. Efficy is a major player in the European CRM market. With our personalised range of solutions, we've already attracted over 13.500 clients and 330.000 users across 60 countries. And we have no intention of stopping there! Our ambition? To become the #EuropeanCRMChampion.
Our CRM solutions are the most flexible on the market. We enhance the productivity of your marketing, sales and customer service teams by providing a range of CRM tools: customer database, opportunity tracking, lead nurturing, or online forms, to name a few. Our expert tea...
Efficy CRM Pricing
Efficy CRM Starter : €20/user/month Efficy CRM SMB : €40/user/month Efficy CRM Enterprise : €60/user/month Efficy CRM Corporate: €80/user/month All plans include * Common functionalities (CRM) Full management of sales opportunities and contacts 360º visualisation of the sales funnel Task and agenda management Mobile application KPIs Outlook / Gmail integration Unlimited storage Create and save customised fields and views Efficy connect (API, import / export) Advanced search engine Documentation and report management (both sales and tasks) * Support Real-time assistance And also via email and telephone * Email Marketing Templates Campaigns Module Synchronisation with marketing automation tools
Starting price:
€20.00 per month
Free trial:
Not Available
Free version:
Not Available
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In the office or on the go: Efficy CRM is available on both mobile and desktop. Available at any time, anywhere, on any device.
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Efficy CRM User Reviews
OVERALL RATING
Showing 1 - 5 of 84 reviews
Catherine
Verified reviewer
Company size: 201-500 employees
Industry: Financial Services
Time used: Less than 12 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
January 2018
Dreamed of a fully-fledged, userfriendly CRM? Found it!
Clear visibility on commercial pipeline, on client touch points (360° view)
Pros
-User-friendliness, very easy to explain to Sales people, powerful search engine and speedy responsiveness: boosts users' adoption! -Fully-fledged: it has all the features of the big ones , at a lesser cost -Limited to no IT needed, which makes it easily accessible for SMEs -More than a CRM: upload & download functions, digital documents & templates, Sales Gamification App, great Dashboarding with Cliksense...
Cons
Very little to say: project went smoothly and in a very short time frame, the Efficy team is very involved and responsive, in less than 2 months the Sales team adoption is already high. Waiting eagerly for the App!!!
Barbara
Company size: 2-10 employees
Industry: Management Consulting
Time used: More than 2 years
Review Source: Capterra
February 2022
Efficy CRM review obv 6 jaar ervaring
Pros
- Project management - Per klant kan een dossier opgesteld worden en kan je alle acties bijhouden - Met de Flexmail integratie kan je email campagnes uitsturen
Cons
- Opleiding nodig om te kunnen werken met Efficy
Reasons for choosing Efficy CRM
We hadden al het Efficy CRM platform, gemak voor de configuratie heeft de doorslag gegeven.
Response from Efficy
Hi Barbara, And thank you for your comment. It will even be easier in the future because we'll integrate completely a marketing automation solution within our CRM ;-) Thanks to APSIS' acquisition, a Swedish company. Concerning training, you shoudl think about attending to our webinars. They'll be back very soon. These webinars are dedicated to our customers, and could give you some tricks & tips in your usage. https://www.efficy.com/nl/news-type/webinars-nl/ Stay tuned then ;-) The Efficy Team
Replied March 2022
Pieter
Company size: 11-50 employees
Industry: Construction
Time used: Less than 2 years
Review Source: Capterra
February 2022
Beoordeling van Pieter van Hulst / Solid Services
De overgang naar het systeem vereist een andere manier van denken over de opslag en omgang met data. Dit is een onderdeel dat m.i. niet door alle medewerkers gelijk wordt opgepikt, waardoor weerstand ontstaat tegen het systeem. Anderzijds hebben de positieve aspecten zoals hierboven genoemd wel de waarde van het systeem bewezen.
Pros
Wat handig is, is dat informatie gemakkelijk met elkaar te koppelen is. Ook het delen van informatie is zeer gemakkelijk waardoor samenwerken efficiënt gaat. Ook de mogelijkheid overal de belangrijke data up tot date bij de hand te hebben is zeer positief. Daarnaast is het versie beheer van documenten eindelijk een keer goed geregeld. Het opzoeken van informatie kan op meerdere manieren en gaat snel.
Cons
Grootste nadelen zijn: - de afhankelijkheid van de server. Als deze niet stabiel is zijn er verlies-uren. - de app voor mobiele apparaten is niet handig te gebruiken. Ter plaatse een agenda (van anderen) raadplegen of documenten inzien is niet mogelijk of zeer omslachtig. - de opslag van grote bestanden is niet mogelijk. dit leidt tot tijdverlies door de noodzaak bestanden op te knippen.
Response from Efficy
Hi Pieter and dankje wel for your review I'm sure it could help people to understand better our solution. Concerning your difficulties with our tool, I'll make sure we follow your requests. For large files, I'll give you an advice. Don't use the drag & drop function, please use the old-fashioned briwser search. It may solve your issue . To continue this conversation further, do not hesitate to contact me directly lba@efficy.com Want ot know more tricks & tops, please feel free to attend our webinars https://www.efficy.com/nl/news-type/webinars-nl/ Have a nice day and thanks again The Efficy team
Replied March 2022
Annelies
Company size: 11-50 employees
Industry: Chemicals
Time used: Less than 2 years
Review Source: Capterra
February 2022
Efficient small to mid-size company CRM
FLuid, simple to use, easy to configure.
Pros
Easy to deploy, many standard features that can be easily tweaked but not too many, very complete KPI module easy to deploy on your own.
Cons
Not enough thought was put on multilingual environments (given that our software was developed in France before this company merged with Efficy).
Reasons for choosing Efficy CRM
pricing, value for money, not too complicated, satisfying proof of concept with commercial team, easy to use
Reasons for switching to Efficy CRM
1 year ago.
Response from Efficy
Hi Annelies and thank you for your review Ease of deployment is one nice advantage of our solutions. And concerning multilingual features, I think you're speaking about INES CRM which wasn't completely multilingual, you're 100% right. For you to know, Efficy CRM is now available in 23 languages, even with non roman alphabets. Thanks again and see you soon ;-) The Efficy Team
Replied March 2022
Elon
Company size: 11-50 employees
Industry: Construction
Time used: Less than 2 years
Review Source: Capterra
February 2022
mijn ervaring met Efficy
hiervoor gebruikte we verkenner. Dat werkte een stuk gemakkelijker en was overzichtelijker.
Pros
redelijk gemakkelijk om te gebruiken documenten rechtstreeks per mail te versturen, indien mailadres ontvanger in Efficy bekend is
Cons
vooral gericht op verkoop loopt wel eens vast foto's moet je per stuk openen telefonische hulplijn is slecht bereikbaar mappen overzetten van verkenner niet mogelijk indien het mailadres niet in Efficy staat, moet het te versturen document eerst in verkenner worden opgeslagen om het te kunnen versturen
Response from Efficy
Hi Elon, and thank you for your review. Nice to see that you benefit a bit from Efficy. Concerning your requests, I may have answer for some of them. Photos, don't forget you can use the Gallery view in your CRM, you'll see the pictures without haing to open each of them. Concerning folder, I'll get answers for you ;-) Don't hesitate to remind me, here's my address lba@efficy.com. Sorry but Ik sprak geen nederlands but English should work Talk to you soon The Efficy Team
Replied March 2022
