Efficy CRM

Efficy CRM vs Salesforce Sales Cloud

3.98

(86)

Efficy CRM has 86 reviews and a rating of 3.98 / 5 stars vs Salesforce Sales Cloud which has 17197 reviews and a rating of 4.38 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
3.98 / 5 (86)
4.38 / 5 (17197)
Ease-of-Use
4 / 5
4 / 5
Value for Money
4 / 5
4 / 5
Customer Support
3.5 / 5
4 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
June 29, 2022
August 12, 2022
Pros/Cons
  • Pros

  • Good value for money and lots of features. Efficy lets you manage your customer relation database extensively.
  • Very well set up (CRM thinking is in the genes of this product and company). Support is quick and good.
  • Cons

  • Efficy is very flexible, it often offers many different ways to receive your goal. This makes it sometimes difficult for users to explain the steps that have to be taken.
  • Too many choices, the persons that don't work as much with Efficy have problems where to find everything.
  • Pros

  • Salesforce is a really great product I loved the tools used and tips to help you create sales and serve better for customers.
  • Salesforce is the best customer relationship management tool in the market right now. The best thing I like about this software is the features.
  • Cons

  • It gets a bit frustrating. I also hate the double authentication because I do not always have my phone with me when I need to get on the software.
  • There is little to be said about cons. I experienced minor trouble when accessing customer support at some point which would probably be the worst of it.
Pricing Range
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FrontRunners

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FrontRunners

2022

Advisor Recommendations

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38 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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