# EngageBay CRM vs Pipedrive - 2026 Comparison - Software Advice

> EngageBay CRM vs Pipedrive - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization.

Source: https://www.softwareadvice.com/crm/engagebay-profile/vs/pipedrive

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EngageBay CRM vs Pipedrive

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Updated June 15, 2026

# EngageBay CRM vs. Pipedrive: 2026 Comparison

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Updated June 15, 2026

# EngageBay CRM vs. Pipedrive: 2026 Comparison

Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free.

Free Expert Guidance

Real Human Advice

1M + Businesses Helped

Product comparison

Compare up to 3 products side-by-side

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[](https://www.softwareadvice.com/crm/engagebay-profile/)

[EngageBay CRM](https://www.softwareadvice.com/crm/engagebay-profile/)

4.7

[(908)](https://www.softwareadvice.com/crm/engagebay-profile/reviews/)

Starting Price

$14.99per month

Free trial

Free version

Pros:

-   Customer Support
-   Marketing and Sales

Cons:

-   Reporting and Analytics
-   Email Sending

Who uses EngageBay CRM

Based on 908 reviews

-   Popular among: Small businesses
-   Most common industries: Professional Services (25%), IT & Software Development (23%) and Education & Learning (8%)
-   Top use case: CRM (55%)

84% of users recommend this product

[](https://www.softwareadvice.com/crm/pipedrive-profile/)

[Pipedrive](https://www.softwareadvice.com/crm/pipedrive-profile/)

4.5

[(3055)](https://www.softwareadvice.com/crm/pipedrive-profile/reviews/)

Starting Price

$19.00per month

Free trial

Free version

Pros:

-   Customer relationship management
-   Visual sales pipeline

Cons:

-   Poor customer support
-   Expensive pricing

Who uses Pipedrive

Based on 3055 reviews

-   Popular among: Small businesses
-   Most common industries: IT & Software Development (23%), Professional Services (18%) and Finance & Accounting (8%)
-   Top use cases: CRM (16%), Sales Tracking (8%) and Lead Management (7%)

81% of users recommend this product

[](https://www.softwareadvice.com/crm/engagebay-profile/)

EngageBay CRM

4.7

[(908)](https://www.softwareadvice.com/crm/engagebay-profile/reviews/)

[](https://www.softwareadvice.com/crm/pipedrive-profile/)

Pipedrive

4.5

[(3055)](https://www.softwareadvice.com/crm/pipedrive-profile/reviews/)

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## User satisfaction

* * *

4.7

Based on 908 reviews

Ease of use

4.5

Value for money

4.7

Customer support

4.8

Functionality

4.6

4.5

Based on 3,055 reviews

Ease of use

4.5

Value for money

4.4

Customer support

4.4

Functionality

4.3

## User interface

* * *

## Key features

Features selected based on 3,963 reviews from Distribution CRM

* * *

Calendar Management

4.4

Customer Journey Mapping

N/A

Email Management

4.4

Quotes/Estimates

4.5

Reporting/Analytics

4.3

Sales Pipeline Management

4.6

Calendar Management

4.4

Customer Journey Mapping

3.8

Email Management

4.0

Quotes/Estimates

3.1

Reporting/Analytics

4.1

Sales Pipeline Management

4.5

### Wondering if these products fit your needs?

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LexiAdvisor for 8 years

### Wondering if these products fit your needs?

Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes.

LexiAdvisor for 8 years

## Integrations

* * *

[

HubSpot CRMNot enough reviews

](https://www.softwareadvice.com/product/1854-HubSpot-CRM/)[

MailchimpNot enough reviews

](https://www.softwareadvice.com/crm/mailchimp-profile/)[

Salesforce PlatformNot enough reviews

](https://www.softwareadvice.com/app-development/salesforce-platform-profile/)

[

AircallNot enough reviews

](https://www.softwareadvice.com/call-center/aircall-profile/)[

ProposifyNot enough reviews

](https://www.softwareadvice.com/cpq/proposify-profile/)[

QuickBooks OnlineNot enough reviews

](https://www.softwareadvice.com/product/393202-QuickBooks-Online/)

## Reviews

* * *

DM

Desiree M.CaregiverHospital & Health Care, 2-10 employees

"What I liked most about EngageBay CRM is its all-in-one approach—having sales, marketing, and customer support tools integrated into a single platform makes managing the entire customer lifecycle much easier."

Apr 28, 2026

DM

Desiree M.CaregiverHospital & Health Care, 2-10 employees

"That said, there are some limitations—reporting and analytics aren’t as advanced as higher-end CRMs, and a few features (like templates and design tools) could be more polished."

Apr 28, 2026

Jonathon B.Senor Content ManagerMarketing and Advertising, 11-50 employees

"Pipedrive helps us stay organized and consistent with our sales process by centralizing all deals, contracts, and activities in a single system."

May 7, 2026

MF

Mark F.Licensed Real Estate SalespersonReal Estate, 11-50 employees

"Ironically, they sell prospecting tools built to surface total strangers, but won't let me email people I've done business with for years."

Jun 4, 2026

## Customer support

* * *

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

## Training options

* * *

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos

## Popular Comparisons

* * *

[HubSpot CRM vs EngageBay CRM](https://www.softwareadvice.com/compare/1854-HubSpot-CRM/vs/83835-engagebay/)[Salesforce Sales Cloud vs EngageBay CRM](https://www.softwareadvice.com/compare/2764-Salesforce/vs/83835-engagebay/)[HubSpot CRM vs Pipedrive](https://www.softwareadvice.com/compare/1854-HubSpot-CRM/vs/321306-pipedrive/)[Salesforce Sales Cloud vs Pipedrive](https://www.softwareadvice.com/compare/2764-Salesforce/vs/321306-pipedrive/)