EngageBay CRM vs SalesScreen
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.5 / 5
4.7 / 5
Value for Money
4.7 / 5
4.7 / 5
Customer Support
4.8 / 5
4.9 / 5
Functionality
4.6 / 5
4.4 / 5
Last Review Written
September 27, 2024
July 7, 2021
Pros/Cons
Pros
- Their Customer support is on point. They reached us super fast and helped us understand the products and to find out if is a good fit or not.
- Overall a good range of features and mostly intuitive user interface. The support quality and engagement is really appreciated especially when you hit a bottleneck and need someone to help.
- Super helpful whenever we have a question or issue with our automations, sequences and any other need for support, we know we can count on [SENSITIVE CONTENT] & his team to save the day.
Cons
- It made no sense that they rather lose a customer totally than provide a discount so that to me suggested bad business and support in the future.
- It’s hard to edit email Templates and landing pages.
- As this software is packed full with features, it can be quite confusing to use it for the first time, and to choose the correct tool that i need to running the project objective that i has planned.
Pros
- Greate service, quick response and really good overview for both leaders and salespeople. Motivating with fun competition and events that you can easilly edit with your own preferences.
- I like it a lot, the competition is very easy to follow and it is quite fun. The software has many opportunities and I like Coin-reward system the most.
- It's great how all the information is being tracked for the different teams within Sales, easy to set up competitions and mini-competitions with team members actually motivating each other.
Cons
- Maybe that it's difficult to see each sellers bookings with customer name.
- Hasn't been done due to lack of time and complexity of the integration from the CRM.
- Often bugs (things disappear, wrong numbers etc).
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2024
N/A
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
N/A
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
