# EngageBay CRM vs Smartsheet - 2026 Comparison - Software Advice > EngageBay CRM vs Smartsheet - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization. Source: https://www.softwareadvice.com/crm/engagebay-profile/vs/smartsheet --- [Home](https://www.softwareadvice.com/) / [Campaign Management Software](https://www.softwareadvice.com/marketing/campaign-management-comparison/) / EngageBay CRM vs Smartsheet Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Updated June 23, 2026 # EngageBay CRM vs. Smartsheet: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Updated June 23, 2026 # EngageBay CRM vs. Smartsheet: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Product comparison Compare up to 3 products side-by-side + Add product [](https://www.softwareadvice.com/crm/engagebay-profile/) [EngageBay CRM](https://www.softwareadvice.com/crm/engagebay-profile/) 4.7 [(908)](https://www.softwareadvice.com/crm/engagebay-profile/reviews/) Starting Price $14.99per month Free trial Free version Pros: - Customer Support - Marketing and Sales Cons: - Reporting and Analytics - Email Sending Who uses EngageBay CRM Based on 908 reviews - Popular among: Small businesses - Most common industries: Professional Services (25%), IT & Software Development (23%) and Education & Learning (8%) - Top use case: CRM (55%) 84% of users recommend this product [](https://www.softwareadvice.com/project-management/smartsheet-profile/) [Smartsheet](https://www.softwareadvice.com/project-management/smartsheet-profile/) 4.5 [(3519)](https://www.softwareadvice.com/project-management/smartsheet-profile/reviews/) Starting Price $12.00per month Free trial Free version Pros: - Project management tools - Collaboration features Cons: - Complex learning curve - Limited advanced features Who uses Smartsheet Based on 3519 reviews - Popular among: Small businesses - Most common industries: IT & Software Development (16%), Professional Services (11%) and Health & Medicine (11%) - Top use cases: Project Management (31%), Task Management (19%) 76% of users recommend this product [](https://www.softwareadvice.com/crm/engagebay-profile/) EngageBay CRM 4.7 [(908)](https://www.softwareadvice.com/crm/engagebay-profile/reviews/) [](https://www.softwareadvice.com/project-management/smartsheet-profile/) Smartsheet 4.5 [(3519)](https://www.softwareadvice.com/project-management/smartsheet-profile/reviews/) + Add product Add product ## User satisfaction * * * 4.7 Based on 908 reviews Ease of use 4.5 Value for money 4.7 Customer support 4.8 Functionality 4.6 4.5 Based on 3,519 reviews Ease of use 4.3 Value for money 4.4 Customer support 4.3 Functionality 4.3 ## User interface * * * ## Key features Features selected based on 4,427 reviews from Campaign Management * * * Billing & Invoicing N/A Budget Management N/A Calendar Management 4.4 Document Management N/A Email Management 4.4 File Sharing N/A Billing & Invoicing 4.1 Budget Management 4.0 Calendar Management N/A Document Management 4.2 Email Management N/A File Sharing 4.2 ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ## Integrations * * * [ HubSpot CRMNot enough reviews ](https://www.softwareadvice.com/product/1854-HubSpot-CRM/)[ MailchimpNot enough reviews ](https://www.softwareadvice.com/crm/mailchimp-profile/)[ Salesforce PlatformNot enough reviews ](https://www.softwareadvice.com/app-development/salesforce-platform-profile/) [ Microsoft OutlookIntegration rated 4.7 from 40 reviews ](https://www.softwareadvice.com/marketing/microsoft-outlook-profile/)[ OktaNot enough reviews ](https://www.softwareadvice.com/risk-management/okta-profile/)[ ServiceNowNot enough reviews ](https://www.softwareadvice.com/product/27432-ServiceNow/) ## Reviews * * * DM Desiree M.CaregiverHospital & Health Care, 2-10 employees "What I liked most about EngageBay CRM is its all-in-one approach—having sales, marketing, and customer support tools integrated into a single platform makes managing the entire customer lifecycle much easier." Apr 28, 2026 DM Desiree M.CaregiverHospital & Health Care, 2-10 employees "That said, there are some limitations—reporting and analytics aren’t as advanced as higher-end CRMs, and a few features (like templates and design tools) could be more polished." Apr 28, 2026 NB Nicholas B.OwnerHealth, Wellness and Fitness, Self-Employed "Robust Automation Features: Smartsheet allows for powerful workflow automation (e.g., automated alerts, update requests, and approval processes) without requiring coding knowledge." May 2, 2026 SL Saul L.Co-Chief Executive OfficerInformation Technology and Services, 51-200 employees "During exporting my final PDF (to send to my sponsor), the font sizes would get distorted and you could not even modify the text format in the preview screen." Jun 16, 2026 ## Customer support * * * Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat ## Training options * * * In Person Live Online Webinars Documentation Videos In Person Live Online Webinars Documentation Videos ## Popular Comparisons * * * [HubSpot CRM vs EngageBay CRM](https://www.softwareadvice.com/compare/1854-HubSpot-CRM/vs/83835-engagebay/)[Salesforce Sales Cloud vs EngageBay CRM](https://www.softwareadvice.com/compare/2764-Salesforce/vs/83835-engagebay/)[monday.com vs Smartsheet](https://www.softwareadvice.com/marketing/monday-com-profile/vs/smartsheet/)[Clockify vs Smartsheet](https://www.softwareadvice.com/hr/clockify-profile/vs/smartsheet/)