ETAP

RATING:

4.5

(82)

About ETAP

ETAP is an energy, power and distribution management solution designed to help businesses in manufacturing, mining, fossil fuel generation, transportation and other industries predict system behavior, schedule electrical transactions, manage, control, visualize, optimize and automate utility distribution networks, among other processes. Key features of ETAP include asset management, personnel training, reporting and load forecasting. Administrators can receive alerts or warnings about status changes, operating conditions, network abnormalities, equipment ratings, system failures and other defined categories based on region, zone and area via email and SMS. Additionally, engineers, operators and managers can design, build, operate and maintain power systems across mult...

ETAP Pricing

Please contact ETAP for pricing details.

Starting price: 

$1.00 per year

Free trial: 

Available

Free version: 

Not Available

ETAP cable editor
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ETAP Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

4

Functionality

4.5

Most Helpful Reviews for ETAP

1 - 5 of 82 Reviews

Carlos

11 - 50 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

Reviewed August 2021

Etap user

Percy

Design, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed September 2021

General Design software features

ETAP is generally the best software i have used. I would love to see features like infinite busbar being able to be implemented

PROS

The software is good for asset management, real time simulation and for everyday problem solving on all designs

CONS

They software is only forward compactible. Exchange of models between clients and designers wont be easy if we are using different versions. I would to see the features such as lightning protection modelling using rolling sphere, EGM and shield angels. The software can only perform grid design for substation earthing only

Reasons for switching to ETAP

User friendly and more design features on ETAP than Digsilent

Vendor Response

Hello Percy, thank you for your positive feedback. We always add new and innovative features to our annual releases and take suggestions from our customers into consideration for future releases. In regards to your question about lightning protection, you can utilize the ETAP emtCoSim module; and your feature request for "infinite busbar" you can utilize the bus editor and select "swing" to model an infinite bus. See the latest ETAP innovations and feature updates at https://etap.com/whats-new.

Replied November 2021

Noor

Electrical/Electronic Manufacturing, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2019

12 Years of Experience with ETAP Software

Overall, I'm a happy customer with ETAP software. Good work team ETAP! :)

PROS

There are a few things in ETAP that are actually very attractive. 1. The very attractive thing about ETAP is its user-friendly graphical interface which is very attractive with state of the art graphical symbols having both IEC and ANSI options selectable on simple clicks along with color coding according to voltage levels. This helps visually a lot in classifying one's systems based on voltage levels. 2. Help Desk support is an excellent feature with FTP support area for large file handling. 3. One click report generation with study/scenario wizards saves a lot of time for complex projects.

CONS

There are a few things in ETAP that are actually annoying sometimes. 1. First is the dumpster. Once you delete an element, you can't simply undo to restore it from dumpster. You need to be super smart to get it back. The undo / redo should be smartly management as in many other software. It will save a lot of hassle and time. 2. Backward compatibility is also a major concern. Projects created in newer versions can't be opened in older versions at all which is required sometimes to review the work of contractors. It should have some backward compatibility, say, to 4 previous releases. 3. Static studies such as load flow, short circuit etc do not consider turbine rating to generate alerts as the same is needed in some plants where turbines are under-rated than associated generators. No documentation is also available in this regard. 4. Library updates are also not available until next version is released. Limited models are available for ASD/VFD drives for harmonic studies even for very common drives. One has to create every common model manually which takes a lot of time.

Vendor Response

Thank you for your feedback. As you know, as a seasoned user, ETAP is thriving to deliver the best product on the market. As a user with a valid maintenance contract you may contact our 24/7 online HelpDesk or call ETAP support to assist you with these issues. In regards to backwards compatibility please contact one of our local ETAP offices or representatives for support with older releases.

Replied September 2019

Carlos

Utilities, 11-50 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2020

Etap user

PROS

Etap Arc flash capability is great! Very good

CONS

Not very user friendly. Not very easy to use

Vendor Response

Thank you for your recent review. ETAP is a very comprehensive software suite with hundreds of modules to choose from. We encourage all of our users to enroll in one of our many workshops around the world, with many available online now: https://etap.com/training

Replied July 2020

Prawit

Oil & Energy, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed September 2019

Comments for ETAP

Good but something should be improved otherwise customer would seek for other brand.

PROS

User friendly and thus easy to use than any other power system analysis softwares.

CONS

Grounding system study is inferior than other competitor such as XGSLab, CDEGS. Main Ground Grid analysis of ETAP is suitable only for a simple soil condition. I experienced very difficult soil condition with resistivity in the range of 800-1500 Ohm-m which ETAP cannot help and Electricity Authority disapproved analysis using ETAP. Thus we have to seek for other software to solve the problem by modeling a customized grid conductor such as using clay covering bare copper conductor and analyze touch and step voltage. Cables sizing calculation still has no capability to calculate according to IEC60287 standard which calculate from heat transfer theory. I have to purchase other software, CYMCAP, to calculate correctly. So ETAP is used for power system analysis only except cables sizing calculation and grounding system study. Another cons is ETAP support. I experienced that sometime I found problem using ETAP in analyzing GCB, I asked ETAP for technical help but unfortunately EATP ignored my request and after several follow up I got a very simple words which is not any useful. I felt very bad with ETAP support team. I hope that ETAP support would be improved.

Vendor Response

Thank you for your feedback. We take our customer feedback very serious and will work on making improvements wherever we can. Please look for our next release which will have considerable enhancements for cables, including IEC 60287, ground grid analysis, and many more.

Replied September 2019