# ETAP Software Reviews, Demo & Pricing - 2026 > Review of ETAP Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/crm/etap-profile --- [Home](https://www.softwareadvice.com/) / [Service Dispatch Software](https://www.softwareadvice.com/crm/service-dispatch-comparison/) / ETAP Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/crm/etap-profile/reviews/)[Alternatives](https://www.softwareadvice.com/crm/etap-profile/alternatives/) # ETAP 2026: Benefits, Features & Pricing Wondering if ETAP is right for your organization? Our Service Dispatch Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview ETAP 4.5 [(82)](https://www.softwareadvice.com/crm/etap-profile/reviews/) Pricing Starting at $1.00 per year ### About ETAP ETAP is an energy, power and distribution management solution designed to help businesses in manufacturing, mining, fossil fuel generation, transportation and other industries predict system behavior, schedule electrical transactions, manage, control, visualize, optimize and automate utility distribution networks, among other processes. Key features of ETAP include asset management, personnel training, reporting and load forecasting. Administrators can receive alerts or warnings about status changes, operating conditions, network abnormalities, equipment ratings, system failures and other defined categories based on region, zone and area via email and SMS. Additionally, engineers, operators and managers can design, build, operate and maintain power systems across multiple stages of the electrical installation lifecycle. ETAP streamlines several industrial processes related to outage management, energy tracking, asset performance monitoring, what-if analysis and more. Pricing is available on request and support is extended via phone, video tutorials, documentation and other online measures. Wondering if ETAP is right for your organization? Our Service Dispatch Software selection experts can help you in 15 minutes or less. ## ETAP User Interface ## Popular ETAP Alternatives Main Product ETAP 4.5 [(82)](https://www.softwareadvice.com/crm/etap-profile/reviews/) Ratings Breakdown - 4.18Ease of use - 4.19Value for money - 4.30Customer support - 4.43Functionality Pricing Starting at $1.00 per year Get Price Alternative Product [Simpro](https://www.softwareadvice.com/cafm/simpro-enterprise-profile/) 4.0 [(146)](https://www.softwareadvice.com/cafm/simpro-enterprise-profile/reviews/) Ratings Breakdown - 3.70Ease of use - 3.76Value for money - 3.81Customer support - 3.89Functionality Pricing Available upon request Get Price Alternative Product [BOSS811](https://www.softwareadvice.com/public-works/boss811-profile/) 4.8 [(71)](https://www.softwareadvice.com/public-works/boss811-profile/reviews/) Ratings Breakdown - 4.75Ease of use - 4.75Value for money - 4.81Customer support - 4.72Functionality Pricing Starting at $2500.00 per year Get Price Alternative Product [Matidor](https://www.softwareadvice.com/collaboration/matidor-profile/) 4.9 [(10)](https://www.softwareadvice.com/collaboration/matidor-profile/#reviews) Ratings Breakdown - 4.80Ease of use - 4.50Value for money - 5.0Customer support - 4.40Functionality Pricing Starting at $395.00 per month Get Price Alternative Product [OnePlace](https://www.softwareadvice.com/cafm/oneplace-profile/) No reviews yet Ratings Breakdown - Ease of use - Value for money - Customer support - Functionality Pricing Available upon request Get Price Alternative Product [Manage Petro](https://www.softwareadvice.com/crm/manage-petro-profile/) 4.5 [(4)](https://www.softwareadvice.com/crm/manage-petro-profile/#reviews) Ratings Breakdown - 4.75Ease of use - 4.50Value for money - 4.50Customer support - 4.75Functionality Pricing Starting at $99.00 per month Get Price ## ETAP Pricing and Plans Starting price: $1.00 per year Free Trial Free Version Basic $1.00 flat rate, per year No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## ETAP Features - Popular features found in Service Dispatch Accounting Integration Billing & Invoicing Calendar Management GPS Job Management Mobile Access Quotes/Estimates Real-Time Data Real-Time Updates Routing Service History Work Order Management - More features of ETAP 2D Drawing Activity Dashboard Activity Tracking API Asset Tracking Automatic Formatting Built-In Database CAD Tools Change Management Collaboration Tools Compliance Management Content Library Customizable Fields Customizable Reports Data Analysis Tools Data Collection Data Import/Export Data Mapping Data Synchronization Data Visualization Dispatch Management Drag & Drop Equipment Management Forecasting For Oil & Gas Functions/Calculations Geographic Maps Internet Mapping Location Tracking Maintenance Management Map Creation Mobile Alerts Modeling & Simulation Monitoring Multi-Location Offline Access One Line Diagram Parts Management Production Management Project Management Real-Time Monitoring Reporting/Analytics Reporting & Statistics Reusable Designs Role-Based Permissions Rules-Based Workflow Scheduling Spatial Analysis Status Tracking Symbol Library System Design Tools Technician Management Workflow Management ## ETAP User Reviews Overall Rating 4.5 Ratings Breakdown 5 57% 4 40% 3 2% 2 0% 1 0% Secondary Ratings Ease of Use 4.2 Value for money 4.2 Customer support 4.3 Functionality 4.4 ramesh r. Verified reviewer Oil & Energy 10000+ employees Used weekly for less than 6 months Review source Reviewed March 2019 EMS by etap, leader in electrical protection coordination 4 Short terns optimisation to improve Specific Fuel Consumption (SFC). Ratings Breakdown 4 Ease of use 4 Value for money 3 Customer support 4 Functionality Pros: It has automatic steady state generation control of voltage and frequency, load forecasting and scheduling and helps save the energy and thus the money. It is from one of the best developers of electrical software- ETAP and hence very reliable. Cons: Its configuration requires detailed system knowledge. Inaccurate data or metering instruments such as CT, PT, etc. may lead to errors but that is true for other such software also. Vendor Response Thank you for your feedback. Please contact our support in one of our three local office for assistance. Replied September 2019 Read More GS Given S. Verified reviewer Accounting 201-500 employees Used daily for less than 2 years Review source Reviewed April 2022 ETAP reviews 5 Etap may be very beneficial for an electrical engineer, and is remarkable to new version electric systems. It lets you to finish many extraordinary varieties of studies, from load waft to arc flash, grounding, and plenty of more. Certain modules are bought separately, along with the harmonic and motor beginning modules. It can however get high-priced in case you want all of them, however simplest sporadicly. Customer assist has been quite good, they'll help you if you have technical questions about a way to version sure things, or if the library does now no longer have a particular version of breaker, for example Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: Comfortable while using the software program and smooth interpretation and attractiveness of results." "It could be very beneficial & beneficial device for each electric engineer. High degree Calculations may be accomplished very precisely & with excessive degree of accuracy." "I constantly loved operating with etap due to the high-satisfactory of the software program and correct results. Plus the truth that the reviews do not appear to be from a kind creator the manner SKM looks." "Etap could be very beneficial for an electrical engineer, and is first-rate to version electric systems." Cons: "Various variations have mistakes that provoke new releases." " Some Problems with distinct faucet changer for parralel application. Its Hard to personalize a TCC curve." "Problems with the installation, the extrade from check model to complete model creates many problems." "It Lacks a few common products (e.g. cable library)." Reasons for choosing ETAP Hiring agency decisions, and recognition of etap among a number of the industry. Vendor Response Thank for you feedback. Just as with every other software, new releases may have minor bugs, that's why it is important to issues point release with fixes. ETAP is tested thoroughly prior to every release and as you know complies to high-impact standards requested by the nuclear industries world wide. ETAP had 100+ audits from independent auditors over the last 30 years, with an average of 3-5 audits per year. You can read more about standards and QA audits on our web site https://etap.com/audits Replied August 2022 Read More CP Carlos P. Verified reviewer Utilities 11-50 employees Used monthly for more than 2 years Review source Reviewed June 2020 Etap user 3 Ratings Breakdown 3 Ease of use 3 Value for money 5 Customer support 4 Functionality Pros: Etap Arc flash capability is great! Very good Cons: Not very user friendly. Not very easy to use Vendor Response Thank you for your recent review. ETAP is a very comprehensive software suite with hundreds of modules to choose from. We encourage all of our users to enroll in one of our many workshops around the world, with many available online now: https://etap.com/training Replied July 2020 Read More NA Noor A. Verified reviewer Electrical/ Electronic Manufacturing 51-200 employees Used weekly for more than 2 years Review source Reviewed September 2019 12 Years of Experience with ETAP Software 4 Overall, I'm a happy customer with ETAP software. Good work team ETAP! :) Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: There are a few things in ETAP that are actually very attractive. 1. The very attractive thing about ETAP is its user-friendly graphical interface which is very attractive with state of the art graphical symbols having both IEC and ANSI options selectable on simple clicks along with color coding according to voltage levels. This helps visually a lot in classifying one's systems based on voltage levels. 2. Help Desk support is an excellent feature with FTP support area for large file handling. 3. One click report generation with study/scenario wizards saves a lot of time for complex projects. Cons: There are a few things in ETAP that are actually annoying sometimes. 1. First is the dumpster. Once you delete an element, you can't simply undo to restore it from dumpster. You need to be super smart to get it back. The undo / redo should be smartly management as in many other software. It will save a lot of hassle and time. 2. Backward compatibility is also a major concern. Projects created in newer versions can't be opened in older versions at all which is required sometimes to review the work of contractors. It should have some backward compatibility, say, to 4 previous releases. 3. Static studies such as load flow, short circuit etc do not consider turbine rating to generate alerts as the same is needed in some plants where turbines are under-rated than associated generators. No documentation is also available in this regard. 4. Library updates are also not available until next version is released. Limited models are available for ASD/VFD drives for harmonic studies even for very common drives. One has to create every common model manually which takes a lot of time. Vendor Response Thank you for your feedback. As you know, as a seasoned user, ETAP is thriving to deliver the best product on the market. As a user with a valid maintenance contract you may contact our 24/7 online HelpDesk or call ETAP support to assist you with these issues. In regards to backwards compatibility please contact one of our local ETAP offices or representatives for support with older releases. Replied September 2019 Read More PC Prawit C. Verified reviewer Oil & Energy 10000+ employees Used daily for more than 2 years Review source Reviewed September 2019 Comments for ETAP 4 Good but something should be improved otherwise customer would seek for other brand. Ratings Breakdown 5 Ease of use 4 Value for money 3 Customer support 3 Functionality Pros: User friendly and thus easy to use than any other power system analysis softwares. Cons: Grounding system study is inferior than other competitor such as XGSLab, CDEGS. Main Ground Grid analysis of ETAP is suitable only for a simple soil condition. I experienced very difficult soil condition with resistivity in the range of 800-1500 Ohm-m which ETAP cannot help and Electricity Authority disapproved analysis using ETAP. Thus we have to seek for other software to solve the problem by modeling a customized grid conductor such as using clay covering bare copper conductor and analyze touch and step voltage. Cables sizing calculation still has no capability to calculate according to IEC60287 standard which calculate from heat transfer theory. I have to purchase other software, CYMCAP, to calculate correctly. So ETAP is used for power system analysis only except cables sizing calculation and grounding system study. Another cons is ETAP support. I experienced that sometime I found problem using ETAP in analyzing GCB, I asked ETAP for technical help but unfortunately EATP ignored my request and after several follow up I got a very simple words which is not any useful. I felt very bad with ETAP support team. I hope that ETAP support would be improved. Vendor Response Thank you for your feedback. We take our customer feedback very serious and will work on making improvements wherever we can. Please look for our next release which will have considerable enhancements for cables, including IEC 60287, ground grid analysis, and many more. Replied September 2019 Read More JV Jaman V. Verified reviewer Electrical/ Electronic Manufacturing Self-Employed Used daily for more than 2 years Review source Reviewed September 2019 An User Pleasant Electrical Design Key 4 1) Electrical Design Validation (Switchgear/Transformer/Cable etc. Rating) 2) Protection Coordination 3) Personnel & Plant Safety thru Arc Flash Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: 1) Load Flow 2) Short Circuit 3) Motor Starting 4) Relay Coordination: Sequence Operation Cons: 1) Harmonic Analysis - Result Difficult to Compare IEEE 519 2) Relay Coordination - Taking More Time to Prepare TCC 3) Not Having Feature to Change the TAG Nos. At A Time All Together (Like in Word Find/Replace) 4) Not Having Feature to Prepare Any Component Library User Friendly. 5) Not Having Feature to Change Model Component Symbols from IEC to ANSI or reverse all together at a time. Vendor Response Thank you for your positive review and feedback. In regards to the items you pointed out in your review: 1) Harmonic Analysis: The new plot manager introduced with Version 18 should make results easier to compare. Is there a specific feature that you think we should add? 2) Taking More Time to Prepare TCC I would like to recommend trying our zones of protection viewer which sets the zones of protection and allows you to plot all the TCCs in one shot. The feature comes with protection device coordination. 3) Change TAG Nos. all at once: Feeture for future release 4) Prepare Any Component Library User Friendly. We have How-To tutorials https://youtu.be/oD4Ox7xzVTE or reach out to our ETAP HelpDesk & ask them to create these models for you. 5) Change Symbols from IEC to ANSI or vice versa: Select all the elements in your project, right-click and select symbol. You can then switch from ANSI and IEC symbols Replied December 2019 Read More BA Bruce A. Verified reviewer Utilities 11-50 employees Used daily for more than 2 years Review source Reviewed September 2019 Fabulous 5 I have not seen or been exposed to any power systems software that can even come close to comparing to ETAP and the Enterprise Family of Solutions oriented Software. I use Arc Flash, Transient Stability, Ground Grid, LDFL, Short Circ, STAR religiously Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I have been using this software for 30 years. I have been a ETAP Agent for 20 years. I have not seen or been exposed to any power systems software that can even come close to comparing to ETAP and the Enterprise Family of Solutions oriented Software. Cons: That is has taken so long to get key modules developed such as Panel and the Distance Relay. It has cost me many oppertunities in sales. Reasons for choosing ETAP IT is the best and most adaptable to every day problems and easiest to use. The truly best aspect is that the results are accurate. Reasons for switching to ETAP I wanted a software that could perform and was developed by a team that understood POWER SYSTEMS analysis. Vendor Response Thanks you for your feedback. As the saying goes, "good things take time, greater things even longer" Panel has been around since the earlier versions of our software. Distance Relay took a while to develop, verify, and validate since it does integrate with a lot of other analysis tools in our software suite. We also added a number of distance relays to our library which contain 1000s of settings and match the manufacturer 1:1. The module is now available and we have enhancements coming out in our next release ETAP 19.5. Replied September 2019 Read More JM Jennifer M. Verified reviewer Oil & Energy 2-10 employees Used daily for more than 2 years Review source Reviewed September 2021 Incredibly powerful with many improvements needed. 5 We are solving the requirements set up by NFPA 70E and IEEE requirements to keep workers same. Ratings Breakdown 3 Ease of use 5 Value for money 3 Customer support 5 Functionality Pros: TCC, Arc Flash and short circuit studies help keep facility personnel safe and help identify where changes are needed. Cons: Running large study wizards needs to be able to produce the reports at the end. It is extramely troublesome to have to generate EACH report from a 200+ node compressor station where you have 20+ configurations for studies that are scheduled to run. Also printing TCC with the elements shown in the curves needs to be easier. Vendor Response Hello Jennifer, thank you for your positive feedback. Please contact our 24/7 online technical support to assist with your challenges. We want to make sure you can work most efficiently even with large project studies and reports. Our technical support is available at https://helpcenter.etap.com Replied September 2021 Read More MF Mathew F. Verified reviewer Electrical/ Electronic Manufacturing 2-10 employees Used monthly for less than 2 years Review source Reviewed September 2019 Powerful Software 4 Overall it has been positive. It would be nice to have more higher level courses in my area. It is powerful software and takes some getting use to. Ratings Breakdown 3 Ease of use 3 Value for money 5 Customer support 3 Functionality Pros: Very powerful software. I like the reports that can be generated. The star graphs are really nice and look good in reports. I like being able to set up macros, it makes running multiple test cases a lot easier. Cons: I do not like that I have to buy a ton of modules just to get one feature. The experience thus far has been that we buy some modules and start performing a study. The results are not what we expect just to find out we are missing one feature that is in another module that we didnt buy. There seems to be little features that are important to other studies that are hidden within other, more expensive, modules and generally we do not need the entire other module, but have to buy it because we need the one feature to complete the study. There are also some minor bugs such as not being able to have an NGR monitoring relay on a zig zag transformer. We also ran into an issue modelling a Y-Y transformer. The ETAP software does not allow for the consideration of the tank effect. These issues have work arounds but its hard to explain to a client that ETAP doesn't have this built in so we have to use a work around. I also do not like that there is no save as ability. The save a copy of the file is weird. Reasons for choosing ETAP ETAP seemed to be more recognised in the industry. We also have plans to expand our offerings as far as electrical studies and we can build upon our current software offering when needed. Vendor Response Thank you for your great review. Since many modules work hand-in-hand it is sometimes necessary to get modules that will not apply to the cor or your project. We will make sure our developers receive the information from your review, so your suggestions can be taken into consideration in future releases. Contact your local ETAP representative about alternative or temporary use of module you may only need occasionally. in regards to "Save As" try Shift S. Here is a link to all of our Short Cuts https://etap.com/support/etap-shortcut Enjoy! Replied September 2019 Read More PG Percy G. Verified reviewer Design 11-50 employees Used daily for more than 2 years Review source Reviewed September 2021 General Design software features 5 ETAP is generally the best software i have used. I would love to see features like infinite busbar being able to be implemented Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 5 Functionality Pros: The software is good for asset management, real time simulation and for everyday problem solving on all designs Cons: They software is only forward compactible. Exchange of models between clients and designers wont be easy if we are using different versions. I would to see the features such as lightning protection modelling using rolling sphere, EGM and shield angels. The software can only perform grid design for substation earthing only Reasons for switching to ETAP User friendly and more design features on ETAP than Digsilent Vendor Response Hello Percy, thank you for your positive feedback. We always add new and innovative features to our annual releases and take suggestions from our customers into consideration for future releases. In regards to your question about lightning protection, you can utilize the ETAP emtCoSim module; and your feature request for "infinite busbar" you can utilize the bus editor and select "swing" to model an infinite bus. See the latest ETAP innovations and feature updates at https://etap.com/whats-new. Replied November 2021 Read More Showing 1 - 10 of 82 Reviews [See All Reviews](https://www.softwareadvice.com/crm/etap-profile/reviews/) ## Other Top Recommended Service Dispatch Software [AllyPro](https://www.softwareadvice.com/inventory-management/allypro-profile/) **0.0** (0) Recently recommended **9** times [Salesforce Field Service](https://www.softwareadvice.com/field-service/field-service-lightning-profile/) **4.3** (33) Recently recommended **2** times [Housecall Pro](https://www.softwareadvice.com/construction/housecall-profile/) **4.7** (2741) Recently recommended **1** times [Jobber](https://www.softwareadvice.com/field-service/jobber-profile/) **4.6** (1457) Recently recommended **1** times Stuck Between Options? Our experts can help you compare ETAP with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice