eWay-CRM

HubSpot Service Hub

Add to compare

Ratings & Reviews

Overall Rating

4.65 / 5 (110)

4.41 / 5 (105)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

5.0 / 5

4.5 / 5

Customer Support

5.0 / 5

4.5 / 5

Functionality

4.5 / 5

4.0 / 5

Last Reviewed

October 15, 2019

February 14, 2020

Pros/Cons

  • Pros

  • Great features. Works within Outlook. Incredible customer support. They take the time to explain the software to you. In fact, I am now able to customize some of the software on my own.

  • Very intuitive and user friendly. All is synchronized and really makes our work more efficient and productive.

  • Cons

  • Out of the box reporting is a bit limited, relational hierarchy can be a bit tricky to get your head around at first, however has some excellent advantages once you do

  • maybe customization, but probably it´s on opinion of everyone... in fact - every software needs customization, so - probably no cons...

  • Pros

  • Overall my experience has been great. It helps to visualize the many steps we have within our company which makes it easier to proceed with certain duties in a more organized at a efficient pace.

  • I love how it keeps contacts so organized. their deals and communications etc. I also love that we can sort the tickets by pipelines and set up automatic responses.

  • Cons

  • I feel like we could use more training, I wish the lady that we talk to for help weekly was more freely available. I wish it was a little more self explanatory.

  • Honestly, I think thing we like least about the software is that you cant use the social features to post videos to Instagram from the social hub. Other than that there isn't anything we dont like!

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots