eWay-CRM

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Ratings & Reviews

Overall Rating

4.65 / 5 (110)

4.05 / 5 (241)

Ease-of-Use

4.5 / 5

4.0 / 5

Value for Money

5.0 / 5

4.0 / 5

Customer Support

5.0 / 5

4.0 / 5

Functionality

4.5 / 5

4.0 / 5

Last Reviewed

October 15, 2019

January 3, 2020

Pros/Cons

  • Pros

  • Great features. Works within Outlook. Incredible customer support. They take the time to explain the software to you. In fact, I am now able to customize some of the software on my own.

  • Very intuitive and user friendly. All is synchronized and really makes our work more efficient and productive.

  • Cons

  • Out of the box reporting is a bit limited, relational hierarchy can be a bit tricky to get your head around at first, however has some excellent advantages once you do

  • maybe customization, but probably it´s on opinion of everyone... in fact - every software needs customization, so - probably no cons...

  • Pros

  • I like the fact it can do pretty much anything you need it to do.

  • I like how everything is neatly organized and easy to find. I also like how you can customize your screen to show only what you need to avoid screen clutter.

  • Cons

  • Cost per user was a but high, but understandable.

  • Call center implementation is very expensive, but you also get what you pay for. More recently there are bugs of users numbers not routing correctly.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots