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eWay-CRM vs ClearView CRM

eWay-CRM vs ClearView CRM

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Overall Rating
4.5 (608)
4.0 (91)
Ease-of-Use
4.5 / 5
3.9 / 5
Value for Money
4.5 / 5
3.7 / 5
Customer Support
4.7 / 5
4.2 / 5
Functionality
4.4 / 5
3.7 / 5
Last Review Written
September 9, 2024
March 27, 2019
Pros/Cons
  • Pros

  • I am still very new in using Eway, but so far, my experience has beeen more than great. The team are amazing and very helpful, and most importantly easy to reach.
  • As much as i used it i find it quite easy to use and we can easily managed the invoice and track the activites and we can do time management and i personally love the UI and its recent update is wow.
  • An excellent programme for business corporations to exchange and share and save information in teams in small or big companies.
  • Cons

  • Application updates sometimes have problems after deploymentThere is a problem with the limitation for offlining the database, since it runs locally on the SQL Express server (local db).
  • Synchronization process is sometimes slow, produce many warnings and the informative mini window at the center of monitor is annoying when you are reading something.
  • The lack of ability to provide its models and menus with alternative display names/headings is disappointing.
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  • Pros

  • The search and entry features are easy to use. I like the ability to search by donation amount and donor name Integrated emails is also a great feature.
  • Overall quality is good and so it's ease of use and functionality. We were always very happy with Pledgemaker and PMOL retains many of the self-hosted features we were accustomed too.
  • I love the folks at Softrek Support, they're always quick to respond and wonderfully helpful. Customer Support is good.
  • Cons

  • To me when I watched the webinar or tutorial a few months ago it seemed confusing and more difficult.
  • It's hard to run a lot of SQL reports in a timely manner. I don't know what the problem is here.
  • My main complaint is that I continue to have to use Pledgemaker and a FTP site.
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Pricing Range
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Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2024

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Advisor Recommendations

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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos