Very easy to install and set-up. An unlimited, stand-alone version can be downloaded and installed for free.

Application updates sometimes have problems after deploymentThere is a problem with the limitation for offlining the database, since it runs locally on the SQL Express server (local db).

I really like the solution which perfectly fits my needs.

The bottom line is that my investment in eWay's CRM has simplified my daily organizational activity and help me enhance my marketing efforts and grow TRI-WEH Restoration's business.

Ease of use and customization. GDPR features are amazing.

Great contant and task management, great e-mail tracking - it simply does what I expect.

Practical tool, help definitely in the all sales steps / process especially good guide to the closing sales.

The integration is superb and everything is working well for us.

Occasional application crash, some data fields are different from Outlook.

It has bugs fairly regularly. Not a ton, but enough to be inconvenient at times.

Email integration is amazing. I've been searching for a tool like this for years.

It has never been easier to take a call from a prospect and pull up the inquiry details for discussion and to progress the solution for them.

It’s easy, adoptable and fits all users. For us as a small company it’s in the right pricerange and has all the features we need.

The one thing which bothered me more than everything else would be the functionalities. It's too restricting, is what I believe.

The lack of ability to provide its models and menus with alternative display names/headings is disappointing.

An excellent programme for business corporations to exchange and share and save information in teams in small or big companies.

Synchronization process is sometimes slow, produce many warnings and the informative mini window at the center of monitor is annoying when you are reading something.

Had a bad experience when I merged new accounts  into the CRM. An error occurred that merged the new accounts into existing accounts.

The ease of tracking emails on contacts and deals has been great. The tasks manager is simple to use and effective.

I still miss the bulk change feature in lists without having to open each individual item.

This software i very easy pro use. I have overview about my costumers everytime.

They provided a free trial, reached out to us for support on multiple occasions. They really do want to make sure that this is the best tool for you.

As much as i used it i find it quite easy to use and we can easily managed the invoice and  track the activites and we can do time management and i personally love the UI and its recent update is wow.

We love the automated tasks and emails that come with the advanced projects. It is super easy to use.

The system is very clear and easy to use. We have saved the history of the relationship with all the clients and employees.

I am still very new in using Eway, but so far, my experience has beeen more than great. The team are amazing and very helpful, and most importantly easy to reach.

Good product in good price, czech language, good support, easy work on this software, easy orientation during work.

Easy to implement, easy to use, great integration with MS Office - you work in a well known interface of MS Outlook.

Customer support is also the best I've seen from any company in any industry.

Easy to use, highly intuitive, outlook based - amazing crm, integral to our business. The continued ongoing support and customer service is top shelf.

This has been a wonderful tool for a individual as free option.

The integration with Outlook is seemless and the interaction between projects, tasks, journals, contacts and companies is amazing.

Ease of Use, integration and cost effectiveness.

I find Solve trustworthy. It's always stabel - no glitch and great costumer service.

Second favorite feature: the dynamic search functionality. Third favorite feature: client relationships, so we can list relatives/significant others/friends.

I have used Solve for over 4 years, and introduced it to my latest start-up business project. I vetted several CRM's before going with Solve and have been very happy with this decision.

The reporting from this software and lack of sales dashboard outside of that reporting is a bit clunky. It does make reporting on the content a bit more difficult than it probably has to be.

Great support team,and excellent functionality.

The fact that you can't delete or hide tags or fields that we no longer use.

The software is very easy to use, keeps all our client information close at hand. It is nice that we have access where ever we may be.

At first glance I was intimidated by how to begin and organize, but with guidance from their team with one on one training and reading their guides, I have been very pleased with the results.

What you get for the price is such a great value.

I love the integration with Google Apps for Business and other platform.

I have very unique questions and in depth questions. He always answers completely and quickly and I'm incredibly grateful that he's available to us.

Missing built in features for reporting and analytics.

We moved away from Freshbooks and lost that integration. QBO does not play with Solve from what I recall.

Very customisable (that is an advantage as much as a con if you're looking for a quick and intuitive setup). Absolutely great customer support.

The package with the mobile app is a bit too costly (it should be included in the basic package).

No accounting features and can't print checks needed for files.

We use the email integration, so emails from a certain client automatically get filtered into their Solve folder. It's easy to add a variety of other notes to clients such as calls and events as well.

It isn't pretty, but it's extremely valuable. The integration with Ring Central is critical for us.

I like the ease of use and how easy it is to template everything.

Basically, I like everything that Solve360 has to offer a business like ours.

US Dollar

CRM tools within e-Way CRM are integrated with Outlook, allowing for further use and expansion of the system. With this software, marketing is done easily and efficiently because it can assist in creating strategic plans, sending bulk emails, generating leads and evaluation. It also has tools to have successful sales.


The CRM, together with Outlook, stores data about the customers and allows users to access them. The software also offers a project management module that allows automation of the workflow. Additionally, assessment of the business performance is possible with the analytics tool available in this software. Professionals can also use it as a web application or via mobile devices. It works offline so employees can track business opportunities and engage with customers, even from remote locations.


LongDescription

File Management

Commenting/Notes

Real Time Analytics

Engagement Tracking

Deadline Management

Milestone Tracking

Document Templates

Project Workflow

Customer Surveys

Case Management

Forecasting

Multi-Channel Marketing

Status Tracking

Meeting Management

Billable Items Tracking

Internal Chat Integration

Committee Management

Subcontractor Management

Due Date Tracking

Time Tracking

Project Templates

Trust Accounting

Lead Capture

Performance Management

Email Alerts

Customizable Reports

Document Storage

Access Controls/Permissions

Activity Tracking

Data Synchronization

Customer Segmentation

Timer

Subscription Management

Charting

Progress Tracking

Drip Campaigns

Job Costing

Sales Pipeline Management

Referral Tracking

Contract/License Management

Task Scheduling

Ad hoc Reporting

Financial Management

SSL Security

Calendar/Reminder System

Relationship Tracking

Time Clock

Invoice Management

Portfolio Management

Project Planning/Scheduling

Project Management

Task Planning

Auto-Dialer

Lead Distribution

Projections

Multi-Campaign

Pipeline Management

Communication Management

Customer Database

Call Recording

Registration Management

Team Assignments

Resource Management

Customer Advocacy

Calendar Management

Customizable Fields

Collaboration Tools

Activity Management

Assignment Management

Sales Trend Analysis

Conflict Management

Client Tracking

Template Management

Scheduling

Data Import/Export

Campaign Segmentation

Email Tracking

Email Campaign Management

Call List Management

Campaign Planning

Accounting

Multiple Projects

Buyer Management

Email Templates

Subscriber Management

Email Distribution

Contact Management

Sales Approval

Opportunity Management

Project Time Tracking

Lead Management

Email Marketing

Cost-to-Completion Tracking

Mobile Access

Planning Tools

List Management

Sales Reports

Grant Management

Windows 7

Windows Vista

Windows XP

Mac OS

Web browser (OS agnostic)

Windows 8

Windows 10

Premium monthly: $24 per user, per month.
Premium lifetime: $369 per user + 15% annual support fee.

A free plan is also available.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

eWay-CRM

In Person

Live Online

Documentation

Videos

Solve is a productivity CRM for teams to manage customer workflows. The service handles all record keeping, scheduling, communication and information sharing through its native phone and tablet apps and desktop portal. 


Solve is fully customizable and can be refined to capture info using the team’s internal language.  It can be used to store data on contacts, companies, jobs, cases, sites, projects and properties by businesses across various service industries including HVAC, energy, medical, residential services and consulting.  


Native iOS and Android apps allow field staff to view record history, complete work and capture on-site photos. Google Calendar and Google email integrations help teams visualize and schedule activity across multiple resources while centralizing history across the entire domain.  


Multi-step workflows automatically notify and queue active work, while self-managing personal dashboards highlight what each person needs to focus on.



Business Card/Badge Scanning

Dispatch Management

Job Management

File Storage

Routing

Territory Management

Service History

Email Management

Activity Dashboard

Alerts/Notifications

Segmentation

Reminders

Work Order Management

Billing & Invoicing

Accounting Integration

Interaction Tracking

Reporting/Analytics

Contact Database

Online Time Clock

Lead Qualification

Customizable Forms

Only $25/month per user
First 14-days FREE (no credit card)
Includes web and native apps.

eWay-CRM vs Solve CRM

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