eWay-CRM vs Viber

RATING:

4.6

(568)

eWay-CRM has 568 reviews and a rating of 4.57 / 5 stars vs Viber which has 0 reviews and a rating of 0 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (568)
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Ease-of-Use
4.5 / 5
Viber
Value for Money
4.5 / 5
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Customer Support
4.5 / 5
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Functionality
4.5 / 5
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Last Review Written
April 16, 2024
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Pros/Cons
  • Pros

  • Ease of use and customization. GDPR features are amazing.
  • Great contant and task management, great e-mail tracking - it simply does what I expect.
  • Cons

  • Application updates sometimes have problems after deploymentThere is a problem with the limitation for offlining the database, since it runs locally on the SQL Express server (local db).
  • Occasional application crash, some data fields are different from Outlook.
Read all user reviews
  • Pros

  • Viber is very easy to use and add contacts to send instant messages or stage meetings on calls with. The audio is pretty great and the design is visually fabulous.
  • The app is really useful for everyday contact with clients or teammates - I like it because it is easy to use and responsive.
  • Cons

  • Because of a weak connection , the communication was bad. That's an inconvenient when you want to do some visio call.
  • The new advertising program is very bad and annoying. It is not being used as much as it used to be.
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Pricing Range
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Product Demo
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2024

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos