eWay-CRM

Zendesk

Add to compare

Ratings & Reviews

Overall Rating

4.65 / 5 (110)

4.35 / 5 (2,374)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

5.0 / 5

4.0 / 5

Customer Support

5.0 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

October 15, 2019

June 28, 2020

Pros/Cons

  • Pros

  • good product in good price, czech language, good support, easy work on this software, easy orientation during work

  • Very flexable and works great with outlook. I love the ability to have multiple devices access the database as well as my mobile phone.

  • Cons

  • Out of the box reporting is a bit limited, relational hierarchy can be a bit tricky to get your head around at first, however has some excellent advantages once you do

  • Can be confusing. Some of the better features are not obvious.

  • Pros

  • The interface and side menus are great and the easy of use.

  • Love the accuracy and efficiency of this software. Makes my everyday work flow so much easier and more efficient.

  • Cons

  • The navigation within the internal system can initially be a bit difficult (i.e. the naming of the tabs are not always clear), but once you know where to click, it's not too bad.

  • Background workflow good but still not as flexible as others, Salesforce service cloud for example.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

FrontRunners

2020

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

4 Recommendations

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots