ExecVision Software

4.34 / 5 (340)

About ExecVision


ExecVision is a cloud-based conversation intelligence platform that helps organizations train sales teams and monitor performance. It is primarily designed to transcribe calls and provide managers key metrics.

Firms can use the artificial-intelligence based transcription functionality to record calls, gather valuable insights and query call data based on keywords, sentiment and calls stages. ExecVision is equipped with a tracking and reporting module to measure the development of representatives over time. Additional features include libraries, searching, commenting, sharing, tracking, a mobile app, scoring and coaching.

ExecVision integrates with applications such as Fenero, Amazon S3, Box, Call Recording Center, Cisco, ClearSlide, ConnectLeader, DialSource, Google Drive, DropBox and Microsoft Dynamics. It is available on a monthly subscription basis and support is provided via email and an online help desk.



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Supported Operating System(s):

Web browser (OS agnostic)

340 Reviews of ExecVision

Average User Ratings

Overall

4.34 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(174)

4 stars

(120)

3 stars

(38)

2 stars

(5)

1 stars

(3)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 340 reviews

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August 2017

Alexandra from Xola

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2017

One of the best sales coaching tools out there

Great for call coaching. Coaches can give feedback asynchronously, which is great if they have tons of people to give feedback too.

Pros

Super useful for getting coaching feedback, sharing calls with the team, etc. I LOVE the feature that allows you to search for certain words in the call really helps eliminate 'filler' words from your sales calls.

Cons

The search functionality could be stronger. Sometimes the software doesn't recognize two different voices on the call.

Response from Vorsight of ExecVision

Replied August 2017

Hi Alexandra! Thank you so much for taking the time to give us feedback! We¿re so happy to hear that you are getting value from ExecVision. Above all else, we appreciate your constructive feedback around our software. In terms of our transcription features, including talk-time ratios, we see improvements every day with our AI and machine learning initiatives. If both voices on the conversation are similar, or if there is significant background noise, the software can have a difficult time differentiating the callers. The advanced search option should help you with filtering calls. Simply click `Advanced Search¿ next to the search bar at the top of the page. This will bring up various search filters on the left to help you find the calls you¿re looking for. Here¿s a help article on the topic < https://knowledge.execvision.io/hc/en-us/articles/225945327-Advanced-Search-Filters-> If you ever have any questions, comments, or suggestions, email support@execvision.io.

August 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2018

Easy to use product which provides great value to both large and small teams.

The tech, sales and support teams are amazing. They are genuinely nice people who love what they do. This passion directly reflects on the quality of the product. The quality of the product and the support is phenomenal, and I cannot emphasize that enough.

Pros

It puts all the calls in one place which makes it easy for both the worker and the employee to review and coach on calls, The EV platform has a ton of features which directly result in productivity. Best of all the setup process is very easy, and the long term benefit you gain out of the platform is definitely worth what you would pay for the service.
Over all it improves the productivity of the team.

In my opinion, this product is first a behavioural coaching platform, and which naturally happens to be applicable to sales and so on.

Cons

Not many cons that I know of. Most of the features are already at 100% .
It is not a con, but the manager would still need to take out some time to review the calls. So as long as you have a good and proactive employee-employer relationship, and a pumped up team who are constantly looking to learn and deliver, and who have a manager who is equally responsive, then you are in for a real treat.

November 2017

Christopher from Kestler Financial Group

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2017

Extremely simple tool to implement into any business that wants to coach employees on phone calls.

Able to easily and effortlessly record all calls that are taken inbound and made outbound. Can listen to those calls, review them, make comments on them and share them with people both inside and outside my company.

Pros

It easily allows me to pick any call (inbound or outbound) that I made on any day to listen, comment, critique and send to anyone inside or outside of my company to review. We use this on a daily basis to coach our team on phone techniques. It makes our team feel way more comfortable than having management listen in on live calls as they dial!

Cons

I am not sure if this is necessarily a big deal, but we wish we were notified every time enhancements were made to the software. Sometimes changes will be made without us knowing what is new or how to use the new features. Again, not a big deal and not something we are going to lose any sleep over. Execvision is well worth it!

March 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

March 2018

Great coaching software with a few glitches

Great product to help review calls from our sales development team.

Pros

ExecVision is easy to use and provides great collaboration features to help managers and reps discuss the good and bad of every call. The library feature is great so that you can build up a repository of good calls from your team that new reps can listen to during onboarding (and moving forward).

Cons

It seems that the integration with Outreach still needs some work. This seemed to break 1-2 times per month, so our calls wouldn't sync to ExecVision for a few days. I would have also liked to see a checkmark option in Outreach (sales software we use to make our calls) that would allow us to mark calls for review during the call. As a result, we'd have to then go back into ExecVision to find the call.

Response from ExecVision of ExecVision

Replied March 2018

Thanks for your review! We're glad that you're finding value in ExecVision! Our Tech Team is in the process of optimizing the Outreach Integration to address these exact issues! We've also spoken to the Outreach team about building a "Request Feedback" box in the dialer and they do not support a feature like this at this time. A work-around would be to flag the calls in ExecVision by clicking the "No Feedback" button on your call card! This will indicate to your manager that you would like them to coach your call. Feel free to reach out to our Support Team if you have any other questions or comments. Reach us at support@execvision.io- We're always here to help!

August 2017

Carter from Hanover Research

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

August 2017

Use EV for call recordings at my sales gig and it helps capture the areas I do well/need improvement

It's easy to fall into a rut and be unaware of bad habits you've developed over time that you are using day in and day out. EV allows me to recognize what I'm doing well/wrong and make tweaks to my pitches/call delivery to be more effective.

Pros

It's fairly easy to use. Also captures important metrics like how many times I utilize particular words/phrases. I also like how I can see how much I am speaking during the call vs. my prospect. It's fairly easy to share and listen to other people's calls as well, so it's a good way for our firm to create best practices and review with a group.

Cons

I think you may have recently changed this but previously you could only upload wav files, making it difficult to convert calls that weren't recorded initially using the software. Not too many complaints from me overall, though, from a functionality and usability stand point.

December 2018

Lisa from MarketSource

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

December 2018

Exec Vision 4+ Stars

Improving my communication skills helps overcome issues and gives the customer reassurance that you are the person who is skilled and knowledgeable to overcome any issues and reliable to provide the best services.

Pros

Listening to how I interact with others is helpful to learn how to improve my conversation. Learning not to speak more that the customer and really focus on what they are saying. Catching myself from saying "UM" and asking more open ended questions to drive the conversation. ExecVision is a tool I would recommend to all Sales People.

Cons

Listening to how long winded I can be. Hearing myself use works like "UM". I would like the highlight tab to be easier to manipulate and the scorecard to be changeable. Lots of back and forth as well as some repeat information is shared because of multiple screens.

March 2018

Sam from Drive Medical

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

March 2018

nothing but great things to help reps follow process and get the most out of customer conversations

Pros

How it allows you to coach the employee on ways they provide information to customers. Once you coach you can review and grade the employee on the call.

Cons

I would like to have reports generated in excel files. This would be easier then the current way you have to review/account for who you coach.

Response from ExecVision of ExecVision

Replied April 2018

Hi Sam- Thanks for the review! We love hearing that our Coaches are finding value in ExecVision! Have you thought about creating a Hall of Fame Library for all of your teams best calls? Our Team is working on a Coaches Corner feature that will help you track your team's activities and the calls that you've coached! In the meantime, you could create a saved search on all calls where you've left feedback! Reach out to support@execvision.io if you have any questions on how to make a saved search for the activity you're looking for. We'd be happy to help! - The ExecVision Team

August 2018

Megan from Paycor

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2018

ExecVision SDR review

Pros

The most Liked features of the software:
- user friendly
-The ability to easily send calls for review
-to see when the prospect is speaking and when the seller is speaking. This gives light into the call and if the seller is patient and actuality understanding what the prospect is saying.
-the ability to transcribe the call
-managers, sellers, and yourself to highlight and leave comments at certain parts in the conversation
-look for key words within the call saving time by not having to listen to the entire recording only listen to the jey aspects need at the time
-see how many time a sells says umm, like and etc to try and fix their errors
-the ability to send the recording to people in your organization that do not even have the software

Cons

The least like features of the software:
-the software can lag when loading
-it at times glitches and signs me out
-the call can take awhile at times to load from Sales force into exec vision
-I wish it had capability to put the link of the call recording in the notes section on salesforce instead of sending the recording through email
-I wish it had the ability to save recipients of call recordings that the seller has previously used

August 2017

Sean from zlien

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

August 2017

It's a really good product. I use it daily.

We share calls within our team to better refine best practices. I get better on my calls and more quickly deliver value to my accounts based off of the feedback this software facilitates.

Pros

I like the ability to quickly and clearly annotate and share calls with my team. My calls sync quickly and I can review calls in close to real-time.

Cons

The highlight/comment functions are a little clunky. I'd like to be able to move the pop up box on the screen. It would also be great if I could pause the call while writing a comment or highlight.

Response from Vorsight of ExecVision

Replied August 2017

Hi Sean! Thank you so much for taking the time to give us feedback! We¿re so happy to hear that you are getting value from ExecVision. Above all else, we appreciate your feedback around the annotating features. Though the highlighting and commenting widgets cannot be moved, you can pause while commenting and highlighting. In the meantime, if you ever have any questions, comments, or suggestions, email support@execvision.io. We are always here to help!

March 2018

Justin from BAO

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2018

Very east to use

Pros

The thing I like the most is how easy it is to find your call once its uploaded. Its a nice user friendliness software.

Cons

I don't like how I have to wait a couple hours for my calls to get in the system. Other than that its a good software.

Response from ExecVision of ExecVision

Replied April 2018

Hi Justin- Thanks for the review! We're glad that you find ExecVision easy to use! That's always good to hear. Our Team is always working on speeding up the time it takes for us to surface your calls in ExecVision. Sometimes, it does take a bit longer for some calls though. If you're ever finding that it takes over 2 hours to have your call surface in ExecVision, feel free to reach out to our support team at support@execvision.io so they can take a look at it! We're always happy to help! - The ExecVision Team

March 2018