ExecVision

Help Scout

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Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.34 / 5 (349)

4.70 / 5 (158)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.0 / 5

4.5 / 5

Customer Support

4.5 / 5

5.0 / 5

Functionality

4.0 / 5

4.5 / 5

Last Reviewed

August 13, 2020

August 13, 2020

Pros/Cons

  • Pros

  • It is super easy to get to all my calls and it gives me ability to change and grow from hearing my calls.

  • One of the best coaching tools out there. Really great for the beginners and the experts who are trying to refine their pitch - it is great as well.

  • Cons

  • Some small tech issues, but otherwise all good.

  • Not a distinct need for the product, but it is helpful. I can see the value, but sometimes it distracts me from making my day to day calls and I can get lost in reviewing

  • Pros

  • Extremely intuitive and easy to use. Learning to use Help Scout takes very little time at all. I enjoy the overall UI and simplicity.

  • Help scout is easy to use. Tickets are easy to assign and manage. Setup is a breeze. And support is quick to reply. I also like all the integration options.

  • Cons

  • - wish that the interface could be a little more customized for our specific needs - really don't have any downsides to it - it's a great product

  • The tags are helpful but they can't be exported which China makes it difficult to track or manage their use.

Pricing

Pricing Range

What does it cost?

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Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Product Demo & Screenshots

Product Demo