ezeeCRM dashboard
Supported Operating System(s):
Web browser (OS agnostic)About ezeeCRM
ezeeCRM by BusinessEzee is a cloud-based customer relationship management platform for businesses within industries including sales, marketing, call center and customer service. The solution provides a range of features including lead tracking, lead capture, contact database, pipeline management, opportunity tracking, quote generation, deal management and much more.
Sales representatives can use ezeeCRM to manage multiple leads, contacts, accounts, and deals across multiple channels. The reporting dashboard provides insight into key metrics such as sales actually vs targets, total sales by month, leads by source, sales pipeline funnels and more. Users can organize their leads into lists based on geographic territory, or any other groups based on business need...
13 Reviews of ezeeCRM
Average User Ratings
Overall
4.08 / 5 stars
Ease-of-use
4.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
Likelihood to Recommend
Not likely
Very likely
June 2017
Kuldeep from Sahare Travels
Company Size: 11-50 employees
Industry: Transportation/Trucking/Railroad
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
June 2017
iCRM is a great CRM software to use, it automates our Sales and Marketing seamlessly.
Increased productivity of employees which results in better customer satisfaction and more revenue.
Pros
First of all, it is very much capable of doing any level of customization as per the business process. It handles the large size data and highly user-friendly and enterprise ready. Most importantly it is very cost effective.
Cons
Mobile App is not available for IOS, Leads scoring feature is not available in Leads module which was an important feature for our business.
Response from Ipercepts
Replied June 2017
Thank you for the Kind feedback!
December 2019
BARRY from Swegon BlueBox Pvt Ltd
Company Size: 51-200 employees
Industry: Airlines/Aviation
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
3.0
Value for money
3.0
Customer support
3.0
Functionality
4.0
December 2019
Effective Usage
Friendly to handel
Pros
Ease to Use and keep records of tickets and customer
Cons
Need more details and Data inputs to get better and effective output - eg customer details of each and every unit sold,
Response from Ipercepts Creative Soft Tech
Replied December 2019
Hi Barry, Thanks for the fare feedback, will certainly look at the cons you mentioned. Thanks!
December 2019
Neha from IDTech Solutions
Company Size: 51-200 employees
Industry: Information Technology and Services
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
2.0
Value for money
2.0
Customer support
4.0
Functionality
2.0
December 2019
Nothing is extraordinary--CRM
Pros
Nothing as such. Even your software lacks in many basic features.
Cons
This software lacks in user- friendliness. It is not automated. Automatic assignment of leads to an user is missing so it is time consuming. It is manual completely. filters are also not working properly. Importing an excel is not an easy. It is complicated. Recent leads are sometimes not on the top. When an excel sheet is exported, it is not in proper format. Should be in PDF format also.
Response from Ipercepts Creative Soft Tech
Replied December 2019
Hi Neha, Thank you for fare and honest feedback, we at ipercepts take support very seriously, you will receive a call from your assigned relationship Manager ASAP and will keep your concern on priority. Hope you will give improved feedback in coming days. Thanks!
December 2019
Ekta from ID Tech Solutions Pvt. Ltd.
Company Size: 51-200 employees
Industry: Information Technology and Services
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
2.0
Functionality
3.0
December 2019
CRM
Pros
Leads sorted and maintained at one place
Cons
Not user friendly and excel comes more handy sometimes
December 2019
Sanjeev from C2C Marketing
Company Size: 11-50 employees
Industry: Events Services
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2019
the more details, the better.
Pros
Campaigns : Its very easy track to customer
Cons
Customer : Its very easy search customer
Response from Ipercepts Creative Soft Tech
Replied December 2019
Hi Sanjeev, Thanks for the appreciation, will look forward to continue working with you. Thanks!
