iCRM is a great CRM software to use, it automates our Sales and Marketing seamlessly.

Increased productivity of employees which results in better customer satisfaction and more revenue.

Pros

First of all, it is very much capable of doing any level of customization as per the business process. It handles the large size data and highly user-friendly and enterprise ready. Most importantly it is very cost effective.

Cons

Mobile App is not available for IOS, Leads scoring feature is not available in Leads module which was an important feature for our business.

Effective Usage

Friendly to handel

Pros

Ease to Use and keep records of tickets and customer

Cons

Need more details and Data inputs to get better and effective output - eg customer details of each and every unit sold,

Nothing is extraordinary--CRM

Pros

Nothing as such. Even your software lacks in many basic features.

Cons

This software lacks in user- friendliness. It is not automated. Automatic assignment of leads to an user is missing so it is time consuming. It is manual completely. filters are also not working properly. Importing an excel is not an easy. It is complicated. Recent leads are sometimes not on the top. When an excel sheet is exported, it is not in proper format. Should be in PDF format also.

CRM

Pros

Leads sorted and maintained at one place

Cons

Not user friendly and excel comes more handy sometimes

the more details, the better.

Pros

Campaigns : Its very easy track to customer

Cons

Customer : Its very easy search customer

Review

god

Pros

ease of access Planning friendly updates

Cons

Not much Search options only we cant search immediately.

Ti

Good,

Pros

Attendees and punctuality, or time saving

Cons

Bugs, must requires iPhone app, or location tracking

Ease of work

Overall the experience is really good. its very easy to use and easy to understand.

Pros

The Quotation and invoice format, also the reminders that we use for leads

Cons

adding products in the quotation is quite difficult.

Provide Purchase Order

Reminder facilities very good.

Pros

Reminder facilites and searching facilities

Cons

Purchase Order we can't make in this software

Delightful, Useful, Rough Service

Pros

iCRM was very cost effective for my budget at the time. Loved the GUI, and the user friendliness. Overall, it's useful for midsize projects.

Cons

The Customer Support was lacking. I had to wait on hold once for 30 minutes, and then the person on their end hung up. I like the software, but maybe get a better customer service team and you're golden.

Good software for management in a team

We are getting leads to work and update on a regular basis.

Pros

It's full of various functions which is very much handy in daily work. Easy to use and understand.

Cons

Interface is a bit old. No customization of interface

Feedback

the experience is good. support excellent

Pros

Good software customized as our workflow

Cons

look and feel needs to be improved lags speed ease of operation needs to be improved

Very customisable CRM.

Pros

Good pricing. Very customisable. Nice layout and easy to use. Can quickly get up to speed with all the features.

Cons

Not available as an app for when out of the office, other than that all was good and no other cons to list.