# Field Force Tracker Software Reviews, Demo & Pricing - 2026

> Review of Field Force Tracker Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/crm/field-force-tracker-profile/

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Field Force Tracker

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Overview

[Alternatives](https://www.softwareadvice.com/crm/field-force-tracker-profile/alternatives/)

# Field Force Tracker Review

From $19.99/month Free trial 1 plan

Wondering if Field Force Tracker is right for your organization?

Our Field Service Management Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

Field Force Tracker

4.4

[(37)](https://www.softwareadvice.com/crm/field-force-tracker-profile/#reviews)

Pricing

Starting at $19.99 per user per month

### About Field Force Tracker

Field Force Tracker is a cloud-based field service management (FSM) solution that helps businesses to manage their day-to-day business operations and interactions with the mobile workforce. Key features include automatic scheduling, a dashboard with automatic ­location tracking, the ability to create service histories and inventory management capabilities.

In Field Force Tracker’s job dashboard, users can choose to schedule jobs manually or automatically. Its automatic scheduling tool can take into account job type, technician skill level and technicians’ current location, among other things, when automatically scheduling jobs.

Field Force Tracker also includes integrated voice over IP (VoIP) technology that allows users to call technicians from within the solution. Users also get access to employee and customer databases.It also allows users to generate built-in and customizable reports, which help them to spot trends and make business decisions. Mobile applications for iOS and Android devices are also available.

Services are offered on a monthly subscription basis that includes support via phone, email and other online resources.

Wondering if Field Force Tracker is right for your organization?

Our Field Service Management Software selection experts can help you in 15 minutes or less.

## Field Force Tracker User Interface

## Popular Field Force Tracker Alternatives

Main Product

Field Force Tracker

4.4

[(37)](https://www.softwareadvice.com/crm/field-force-tracker-profile/#reviews)

Ratings Breakdown

-   4.57Ease of use
-   4.67Value for money
-   4.43Customer support
-   4.45Functionality

Pricing

Starting at $19.99 per month

Get Price

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4.6

[(476)](https://www.softwareadvice.com/field-service/fieldpulse-profile/reviews/)

Ratings Breakdown

-   4.52Ease of use
-   4.48Value for money
-   4.67Customer support
-   4.40Functionality

Pricing

Available upon request

Get Price

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[Jobber](https://www.softwareadvice.com/field-service/jobber-profile/)

4.6

[(1467)](https://www.softwareadvice.com/field-service/jobber-profile/reviews/)

Ratings Breakdown

-   4.62Ease of use
-   4.40Value for money
-   4.59Customer support
-   4.35Functionality

Pricing

Starting at $39.00 per month

Get Price

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4.6

[(5302)](https://www.softwareadvice.com/hr/connecteam-profile/reviews/)

Ratings Breakdown

-   4.66Ease of use
-   4.47Value for money
-   4.61Customer support
-   4.53Functionality

Pricing

Starting at $29.00 per month

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[Fieldd](https://www.softwareadvice.com/cpq/fieldd-profile/)

5.0

[(143)](https://www.softwareadvice.com/cpq/fieldd-profile/reviews/)

Ratings Breakdown

-   4.87Ease of use
-   4.86Value for money
-   4.89Customer support
-   4.90Functionality

Pricing

Starting at $199.00 per month

Get Price

Alternative Product

[BuildOps](https://www.softwareadvice.com/cmms/buildops-profile/)

4.4

[(177)](https://www.softwareadvice.com/cmms/buildops-profile/reviews/)

Ratings Breakdown

-   4.45Ease of use
-   4.25Value for money
-   4.53Customer support
-   4.24Functionality

Pricing

Available upon request

Get Price

## Field Force Tracker Pricing and Plans

Starting price: $19.99 per month

Free Trial

Free Version

Basic

$19.99

per user, per month

Plan includes:

-   24/7 Operations
-   Auto Scheduling
-   Custom API
-   Enhancements
-   Franchise Operations
-   Multiple System Extensions
-   Regular Upgrades

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## Field Force Tracker Features

-   Popular features found in Field Service Management
    
    Alerts/Notifications
    
    Billing & Invoicing
    
    Calendar Management
    
    Contact Database
    
    Electronic Signature
    
    GPS
    
    Inventory Management
    
    Mobile Access
    
    Online Time Clock
    
    Quotes/Estimates
    
    Routing
    
    Service History
    
-   More features of Field Force Tracker
    
    Access Controls/Permissions
    
    Accounting
    
    Accounting Integration
    
    Activity Dashboard
    
    Activity Tracking
    
    API
    
    Asset Lifecycle Management
    
    Asset Tracking
    
    Audit Trail
    
    Automated Scheduling
    
    Automatic Backup
    
    Barcode/Ticket Scanning
    
    Barcoding/RFID
    
    Calibration Management
    
    Checklists
    
    Client Portal
    
    Commercial/Industrial
    
    Communication Management
    
    Contact Management
    
    Contract/License Management
    
    Contractor Management
    
    CRM
    
    Customer Database
    
    Customer History
    
    Customer Management
    
    Customer Portal
    
    Customer Service Management
    
    Customizable Branding
    
    Customizable Fields
    
    Customizable Forms
    
    Customizable Reports
    
    Customizable Templates
    
    Data Import/Export
    
    Dispatch Management
    
    Documentation Management
    
    Document Management
    
    Document Storage
    
    Drag & Drop
    
    Driver ETA
    
    Electronic Payments
    
    Employee Management
    
    Equipment Maintenance
    
    Equipment Tracking
    
    Estimating
    
    File Storage
    
    Fixed Asset Management
    
    For Commercial and/or Industrial Electrical Contractors
    
    For HVAC Companies
    
    For Mechanical Equipment
    
    Forms Management
    
    For Plumbing Industry
    
    Historical Reporting
    
    Inspection Management
    
    Inventory Control
    
    Inventory Tracking
    
    Invoice Management
    
    Job Costing
    
    Job Management
    
    Job Scheduling
    
    Job Tracking
    
    Key & Lock Management
    
    Labor Rates
    
    Location Tracking
    
    Maintenance Scheduling
    
    Mobile App
    
    Mobile Signature Capture
    
    Monitoring
    
    Multi-Location
    
    Payment Collection in the Field
    
    Payment Processing
    
    Performance Metrics
    
    Preventive Maintenance
    
    Project Management
    
    Purchase Order Management
    
    QuickBooks Integration
    
    Real-Time Data
    
    Real-Time Notifications
    
    Real-Time Reporting
    
    Real-Time Updates
    
    Recurring Appointments
    
    Reminders
    
    Reporting/Analytics
    
    Reporting & Statistics
    
    Resource Allocation
    
    Route Optimization
    
    Scheduling
    
    Search/Filter
    
    Self Service Portal
    
    Service Level Agreement (SLA) Management
    
    Status Tracking
    
    Task Management
    
    Task Scheduling
    
    Technician Management
    
    Third-Party Integrations
    
    Time & Expense Tracking
    
    Timesheet Management
    
    Time Tracking
    
    Vendor Management
    
    Warranty Tracking
    
    Workflow Management
    
    Workforce Management
    
    Work Order Creation
    
    Work Order Management
    

## Field Force Tracker Integrations

QuickBooks Online Advanced

Integration rated undefined from -1 review

QuickBooks Online

Integration rated undefined from -1 review

## Field Force Tracker User Reviews

Overall Rating

4.4

Ratings Breakdown

5

49%

4

46%

3

5%

2

0%

1

0%

Secondary Ratings

Ease of Use

4.6

Value for money

4.7

Customer support

4.4

Functionality

4.5

Have you used Field Force Tracker and would like to share your experience with others?

William H.

Verified reviewer

Facilities Services

2-10 employees

Used daily for less than 2 years

Review source

Reviewed November 2018

Intuitive field service application

4

Ratings Breakdown

5

Ease of use

5

Value for money

4

Customer support

4

Functionality

Pros:

The admin platform and field platform are easy to access. The creation of service requests by the customers and ability to create work tickets from that is easy to do.

Cons:

The only drawback (and I may just not know where to look) is a time stamp of exactly when the customer typed in their request.

Vendor Response

We thank you for your positive feedback. You have been a great customer. We love your service team who have provided so many useful feedback over the years. Thank you once again from our entire team.

Replied December 2018

Read More

jk

jeff k.

Verified reviewer

Security and Investigations

11-50 employees

Used daily for less than 12 months

Reviewed November 2025

Outstanding software

5

It has been the easiest onboarding process the easiest learning process and customer service and support is next to none If there is anything that you need or cannot figure out they always are willing to help you figure it out log into your computer doing a teams call and guide you through

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

By far the most easiest software I've in my whole life I tried multiple CRM softwares before we ended up finding this one This has by far changed how we do business.

Cons:

This one is hard to fill out because there is nothing that I do not like about the force tracker it is the best CRM software that I have found and the most user friendly so I have nothing bad to say

Reasons for switching to Field Force Tracker

Their software is a pain in the \*\*\*\* their software is a pain in the \*\*\*\* and not very good customer service We also like to speak to live agents not have to chat to get things fixed.

Read More

DV

Daniel V.

Verified reviewer

Electrical/ Electronic Manufacturing

2-10 employees

Used daily for more than 2 years

Review source

Reviewed November 2021

Overall

3

Ratings Breakdown

4

Ease of use

4

Functionality

Pros:

easy to use when it comes to dispatch and setting up work orders

Cons:

after a while I have too manually send clients work status when It was doing it for me. I called and tried to troubleshoot it but was not resolved. So now I do it manually every time. The settings are correct

Vendor Response

HI Daniel -Thank you very much for such a great review! Our team is always looking for positive feedback like yours to develop new features and make our product even better for our customers. Please feel free contact us at any time to discuss and help us spread the good words. Thank you once again!!

Replied May 2022

Read More

KB

Krystal B.

Verified reviewer

Printing

2-10 employees

Used daily for less than 6 months

Review source

Reviewed November 2025

Field Force Review

5

My experience so far is 10/10. If I ever have any questions I always reach out and someone answers back quickly. Their customer service is top notch.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Meter readings are so much easier. For years we have been doing them on paper. This give us the opportunity to be more efficient!

Cons:

To be honest there’s nothing I don’t like about it so far. It’s made a difference for our company for that we are grateful.

Reasons for switching to Field Force Tracker

I couldn’t do what I needed with it. I needed something more than just dispatching.

Read More

GP

Girish P.

Verified reviewer

Information Technology and Services

51-200 employees

Used daily for more than 2 years

Reviewed December 2025

Smooth scheduling and dispatching

5

My overall experience with Field Force Tracker has been positive and practical, especially for organizations that need structure, visibility, and accountability in their field operations. It’s a tool that focuses on function over flash, and that becomes clear the more you use it.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

Jobs get assigned quickly, technicians get clear instructions, and the workflow becomes predictable. Smooth scheduling and dispatching made day‑to‑day coordination easier

Cons:

It doesn’t always feel modern. Menus can be cluttered, and new users may need extra time to get comfortable

Vendor Response

We thank you for your feedback and greatly appreciate your positive input. With so many layers of functionality, it is our aim to always improve interfaces and action buttons to make functionality easily usable. Our team continuously works on improving our products, and feedback from great customers like you is very valuable.

Replied January 2026

Read More

BG

Brendan G.

Verified reviewer

Construction

11-50 employees

Used daily for less than 2 years

Reviewed December 2025

Four out of five stars

4

Field Force Tracker has been a great tool for managing our team, and it makes it incredibly easy to keep track of our field employees. The real-time updates, intuitive layout, and overall efficiency have really helped streamline our operations. The only drawback lately is that problem-solving and IT support seem to have declined. Response times have slowed, and it takes longer to get issues resolved than it used to. Overall, though, the platform itself works very well and continues to benefit our day-to-day workflow

Ratings Breakdown

4

Ease of use

4

Value for money

3

Customer support

4

Functionality

Pros:

Field Force Tracker makes it incredibly easy to monitor and manage our field employees. The real-time tracking, intuitive interface, and organized dashboard help us stay efficient and ensure everyone is exactly where they need to be

Cons:

The only downside lately is that problem-solving and IT support seem to have declined. Response times are slower, and resolving issues takes longer than it used to, which can be frustrating during busy periods.

Read More

EA

Eric A.

Verified reviewer

Mechanical or Industrial Engineering

11-50 employees

Used daily for more than 2 years

Reviewed November 2025

User Friendly! Recommend using!

4

My overall experience is it’s user friendly. Again my only issue is with the maintenance sheets as I stated above.

Ratings Breakdown

4

Ease of use

5

Value for money

3

Customer support

4

Functionality

Pros:

I like that we can see the adders’s, and it connects to the map right away and it’s easy to track our time and jobs.

Cons:

When we’re doing the maintenance sheets, if you press enter on accident and you’re not able to go back in to complete or adjust. You have to start over.

Vendor Response

Hi Eric, We thank you for taking time to provide your input. I think with sheet you likely mean custom inspection forms. We have noted your input, and our team will examine if there is way to allow changes after form submission. Thank you once again!!.

Replied November 2025

Read More

VN

VIVEK N.

Verified reviewer

Information Technology and Services

11-50 employees

Used daily for more than 2 years

Reviewed December 2025

job tracking

5

I am having a pleasant experience so far with FFT.The user interface is good. Job tracking is made very easy

Ratings Breakdown

4

Ease of use

4

Value for money

3

Customer support

4

Functionality

Pros:

Ease of use, to write the diagnostics notes, admin notes and completion notes. App gives a chance to get the customer signature

Cons:

customer contact details like mobile number is not reflected on the app.Only the default details are reflected.

Vendor Response

We thank you for your feedback and greatly appreciate your positive input. We are working on changes to the apps, and the new app will have even more flexibility of configurable options to seeing client history in all details. Our team continuously works on improving our products, and feedback from great customers like you is very valuable.

Replied January 2026

Read More

PR

PRAKASH R.

Verified reviewer

Information Technology and Services

51-200 employees

Used daily for more than 2 years

Reviewed December 2025

job tracker

4

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Easy to monitor job status and maintain, job progress, invoicing. easy to use, track, and maintenance track easy.

Cons:

easy to use and maintain. easy to create jobs and schedules easy to take job history. products can add easily.

Vendor Response

We thank you for your feedback and greatly appreciate your positive input. Our team continuously works on improving our products, and feedback from great customers like you is very valuable.

Replied January 2026

Read More

MJ

Martin J.

Verified reviewer

Computer & Network Security

51-200 employees

Used daily for more than 2 years

Reviewed December 2025

user and service friendly application .

5

I am using it for four years, its a good application, some phase update required but value for money

Ratings Breakdown

5

Ease of use

5

Value for money

4

Customer support

5

Functionality

Pros:

management of calls, handling customers, ordering parts, service remainders, ease of access and mobile app everything good

Cons:

one of the issue is in web access we can download job reports but in android mobile app i cont download job reports

Vendor Response

We thank you for your feedback and greatly appreciate your positive input. We are working on changes to the app and new app will have even more flexibility of configurable options. Our team continuously works on improving our products, and feedback from great customers like you is very valuable.

Replied January 2026

Read More

Showing 1 - 10 of 37 Reviews

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## Field Force Tracker Popular Comparisons

[FieldPulse vs Field Force Tracker](https://www.softwareadvice.com/crm/field-force-tracker-profile/vs/fieldpulse/)[Jobber vs Field Force Tracker](https://www.softwareadvice.com/crm/field-force-tracker-profile/vs/jobber/)[Connecteam vs Field Force Tracker](https://www.softwareadvice.com/hr/connecteam-profile/vs/field-force-tracker/)[Fieldd vs Field Force Tracker](https://www.softwareadvice.com/crm/field-force-tracker-profile/vs/fieldd/)[BuildOps vs Field Force Tracker](https://www.softwareadvice.com/cmms/buildops-profile/vs/field-force-tracker/)[Service Fusion vs Field Force Tracker](https://www.softwareadvice.com/crm/field-force-tracker-profile/vs/service-fusion/)[ServiceTitan vs Field Force Tracker](https://www.softwareadvice.com/crm/field-force-tracker-profile/vs/servicetitan/)

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