--- title: "Fieldpoint Software Reviews, Demo & Pricing - 2026" description: "Review of Fieldpoint Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/crm/fieldpoint-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Field Service Management Software](https://www.softwareadvice.com/field-service/) / Fieldpoint Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/crm/fieldpoint-profile/reviews/)[Alternatives](https://www.softwareadvice.com/crm/fieldpoint-profile/alternatives/) # Fieldpoint Review From $95/month 1 plan Wondering if Fieldpoint is right for your organization? Our Field Service Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Fieldpoint 4.1 [(16)](https://www.softwareadvice.com/crm/fieldpoint-profile/reviews/) Pricing Starting at $95.00 per user per month ### About Fieldpoint Fieldpoint is a field service management solution that optimizes mid-sized and enterprise business operations. With over 25 years of industry experience, this software delivers an all-in-one solution that transforms service organizations to run leaner, smarter, and more profitable businesses with reliable ERP integrations. Fieldpoint invests in R&D. Therefore, with consistent product enhancements and mobile capabilities, it offers a complete and connected field service management software. It is an integrated application set with special industry extensions, giving businesses a suite with the right functionality for specific requirements. Organizations can customize workflows and configurations in Fieldpoint for any business need without investing in constant upgrades and updates. The software’s workflow development maximizes operational efficiency, increases revenue, reduces costs, and improves customer satisfaction. It ensures consistent progression of the service delivery process from the office to the field while being adaptable to the evolving business needs through flexible configuration. The system caters to business-critical workflows like approval processes, quote manage... ment, procurement, high severity calls, installations, and service. Fieldpoint enables companies to boost profitability with advanced analytics. It has business intelligence tools to create reports to quantify business success. Each project begins with a quote and is expanded as the project progresses to include all necessary job costing and scheduling features. Appointment and Service Activity modules account for the cost of time and labor and can incorporate this information into the billing cycle. Graphs help users visualize project margins and costs at different phases of projects: estimates versus actuals and percentage of completion. This job-costing structure provides necessary information for managing resources, as well as estimating potential revenue. In addition, all invoicing and billing can be managed from within Alert Stratus. Billing triggers can be added to a project based on a variety of factors, such as a specific date, the percentage of project completion, an important milestone, or billing based on task completion. Wondering if Fieldpoint is right for your organization? Our Field Service Management Software selection experts can help you in 15 minutes or less. ## Fieldpoint User Interface ## Popular Fieldpoint Alternatives Main Product Fieldpoint 4.1 [(16)](https://www.softwareadvice.com/crm/fieldpoint-profile/reviews/) Ratings Breakdown - 3.81Ease of use - 3.79Value for money - 4.20Customer support - 3.88Functionality Pricing Starting at $95.00 per month Get Price Alternative Product [Jobber](https://www.softwareadvice.com/field-service/jobber-profile/) 4.6 [(1482)](https://www.softwareadvice.com/field-service/jobber-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.40Value for money - 4.59Customer support - 4.35Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [ServiceTitan](https://www.softwareadvice.com/field-service/servicetitan-profile/) 4.3 [(340)](https://www.softwareadvice.com/field-service/servicetitan-profile/reviews/) Ratings Breakdown - 4.12Ease of use - 3.81Value for money - 4.00Customer support - 4.18Functionality Pricing Available upon request Get Price Alternative Product [mHelpDesk](https://www.softwareadvice.com/field-service/mhelpdesk-profile/) 4.3 [(824)](https://www.softwareadvice.com/field-service/mhelpdesk-profile/reviews/) Ratings Breakdown - 4.28Ease of use - 3.90Value for money - 4.38Customer support - 4.01Functionality Pricing Available upon request Get Price Alternative Product [Commusoft](https://www.softwareadvice.com/garage-door/commusoft-profile/) 4.7 [(211)](https://www.softwareadvice.com/garage-door/commusoft-profile/reviews/) Ratings Breakdown - 4.64Ease of use - 4.57Value for money - 4.78Customer support - 4.61Functionality Pricing Available upon request Get Price Alternative Product [FieldAware](https://www.softwareadvice.com/recycling/fieldaware-profile/) 3.4 [(71)](https://www.softwareadvice.com/recycling/fieldaware-profile/#reviews) Ratings Breakdown - 3.57Ease of use - 3.08Value for money - 3.35Customer support - 3.26Functionality Pricing Starting at $70.00 per month Get Price ## Fieldpoint Pricing and Plans Starting price: $95.00 per month Free Trial Free Version Basic $95.00 per user, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Fieldpoint Features - Popular features found in Field Service Management Alerts/Notifications Billing & Invoicing Calendar Management Contact Database Electronic Signature GPS Inventory Management Mobile Access Online Time Clock Quotes/Estimates Routing Service History - More features of Fieldpoint Accounting Activity Tracking Alerts/Escalation API Appointment Management Availability Management Client Portal Collaboration Tools Configurable Workflow Contract/License Management CRM Customer Database Customizable Fields Customizable Forms Customizable Reports Dashboard Dispatch Management Document Management Drag & Drop Employee Scheduling Estimating Expense Tracking Inventory Control Job Costing Job Management Maintenance Scheduling Multi-Location Payment Collection in the Field Projections Project Tracking Real-Time Notifications Real-time Scheduling Real-Time Updates Reporting & Statistics Scheduling Self Service Portal Service Level Agreement (SLA) Management Task Management Task Scheduling Technician Management Time Tracking Work Order Management ## Fieldpoint Integrations QuickBooks Online Integration rated undefined from -1 review NetSuite Integration rated undefined from -1 review Salesforce Sales Cloud Integration rated undefined from -1 review Dynamics 365 Business Central Integration rated undefined from -1 review PaySimple Integration rated undefined from -1 review WorkMarket Integration rated undefined from -1 review See all 8 integrations ## Fieldpoint User Reviews ## Fieldpoint customer ratings - Overall rating: 4.1/5 - Total reviews: 16 ### Rating distribution - 5 stars: 8 reviews (50%) - 4 stars: 5 reviews (31%) - 3 stars: 1 reviews (6%) - 2 stars: 1 reviews (6%) - 1 star: 1 reviews (6%) ### Secondary ratings - Ease of use: 3.8/5 - Value for money: 3.8/5 - Customer support: 4.2/5 - Functionality: 3.9/5 --- ### New Database - Overall rating: 5/5 - Reviewer: Vinci N. - Verified reviewer: Yes - Industry: Public Safety - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The staff are grat, they respond to all questions promptly. Our implemenation person [SENSITIVE CONTENT]was fantastic. He was patient and helped the company through the difficult transition from our old database to the new system. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros We implemented Fieldpoint March 2020. The experience was difficult due to the pandemic and staff. We selected a couple of modules and made changes as we progressed through the training and setup. Overall, the product is great. Dashboard is easy to navigate, invoices/work orders/purchase orders are very helpful. We've adapted to the system very well. We're not utililizing the program to it's fullest potential and hope to complete the other modules soon. We're hoping to set up timesheets, progress billing and contracts soon. These modules will provide more efficiencies for our company. #### Cons The mobilie application for our techs has been very difficult to implement. We are working with a hybrid system until we can move to a fully mobile app. #### Reasons for switching to Fieldpoint The software was moved to Europe, no software consultant in Canada. #### Vendor response Hi Vinci, we would like to thank you for your evaluation and would love the opportunity to connect with you to further discuss your feedback around the mobile application. Please reach out to your consultant directly or send us a note at support@fieldpoint.net Replied July 2022 --- ### Fieldpoint Review - Overall rating: 4/5 - Reviewer: Nigel N. - Verified reviewer: Yes - Industry: Automotive - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Good because of customer service, otherwise very poor #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Strong customer support, without the support of Fieldpoint staff like [SENSITIVE CONTENT] and [SENSITIVE CONTENT] my company would have discontinued use of Fieldpoint #### Cons I have had several issues arise due to Fieldpoint not doing proper data validation, FP allows users to put characters into fields that should not be allowed then error out when attempting to retrieve info. #### Vendor response Hi Nigel, we would like to thank you for your evaluation and would love the opportunity to connect with you to further discuss. Please reach out to your consultant directly or send us a note at support@fieldpoint.net. Replied July 2022 --- ### A good start, but let down by integration - Overall rating: 3/5 - Reviewer: Tn F. - Verified reviewer: Yes - Industry: Farming - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2022 - Review source details: This review was submitted organically. No incentive was offered It served our needs but ultimately we had to replace FP with a more integrated solution. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros Web-based Mobile app Offline accessible #### Cons Integration to dynamics GP was poor Manual syncing Inventory on mobile was not great Separating technician time for call time was difficult #### Vendor response We would like to thank you for your evaluation and would love the opportunity to connect with you to further discuss. Please reach out to your consultant directly or send us a note at support@fieldpoint.net. Replied July 2022 --- ### A must ! - Overall rating: 5/5 - Reviewer: Jan J. - Verified reviewer: Yes - Industry: Outsourcing/ Offshoring - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The best support team share idea that fits your business problem to come up the best solution. #### Cons Not satisfied with the validation they need to work on this. #### Vendor response Hi Jan, we would like to thank you for your evaluation and would love the opportunity to connect with you to further discuss. Please reach out to your consultant directly or send us a note at support@fieldpoint.net. Replied August 2022 --- ### FieldPoint Review - Overall rating: 5/5 - Reviewer: Jorge B. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros What I like the most about this software is how easy it is to track jobs using the work order system. Field point makes it easy to track labor and material on work orders. The resource calendar is also a very useful tool when used, to schedule appointments for the techs throughout the week. The invoice preview feature was very useful in also tracking the progress of a job. #### Cons For me personally I found it to be a little frustrating at the beginning to get used to the program and fully implement it. In certain situations, the software can also be somewhat restrictive, especially when mistakes are made and need to be corrected. I found data entry in the software to be tedious at times. #### Vendor response Hi Jorge, we would like to thank you for your evaluation and would love the opportunity to connect with you to further discuss. Please reach out to your consultant directly or send us a note at support@fieldpoint.net. Replied August 2022 --- ### The software does not work well offline and is not reliable - Overall rating: 2/5 - Reviewer: Janeth H. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: July 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very frustrating. We were told that the reporting will be an important advantage of this program, but so far we had to make customizations that we had to pay out of our pockets to have what we need. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 2/5 - Customer support: 4/5 - Functionality: 2/5 #### Pros [SENSITIVE CONTENT]. He has worked hard. #### Cons The biggest problem is the connection with the server. The program needs a really good internet connection to work, otherwise, the information does not transfer to the server the way it should. Our technicians have had the most difficult time since we started with FP. They complain about their time and expenses not saving properly. Checklists not loading fast enough. The list is long. When they fix something, other things break... The best of FP so far is having [SENSITIVE CONTENT] always willing to help, he always tries his best to keep us happy, but it's very hard when the program is not reliable. After almost 2 years we have seen some improvement, but it has been so hard! #### Reasons for switching to Fieldpoint Improve performance in the field. Better reporting #### Vendor response Hi Janet, we would like to thank you for your evaluation and would love the opportunity to connect with you to further discuss. Please reach out to your consultant directly or send us a note at support@fieldpoint.net. Replied July 2022 --- ### Review - Overall rating: 5/5 - Reviewer: Maria T. - Verified reviewer: Yes - Industry: Facilities Services - Company size: 501-1000 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. So far the experience has been positive. Still learning to use the system and customer support has been great in assisting with out needs #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The billing was the most important part of this software. Needed something that could track time and expenses and be able to invoice clients all out of one system #### Cons It feels slow at times, and it takes a bit longer to navigate through pages. Would like to have a drop-down menu instead of typing #### Reasons for choosing Fieldpoint Overall ease of use #### Reasons for switching to Fieldpoint Billing/invoicing was not available, and it could not sync to QB #### Vendor response Hi Maria, we would like to thank you for your evaluation. If you would like to discuss any specific needs, please reach out to your consultant directly or send us a note at support@fieldpoint.net. Replied August 2022 --- ### Very Extendable - Overall rating: 4/5 - Reviewer: Missy C. - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2016 - Review source details: This review was submitted organically. No incentive was offered We are currently on Alert by Field Point, with plans to move to the new platform Field Point. Alert has become integral to how we operate. It touches all departments and has allowed us to scale as we grow. The team at Field Point understands our business model and has guided us as we push the envelope on how to extend the functionality into every aspect of our business. Alert has become the platform on which we run our business operations. Highly extendable, it has been configured to meet the challenges of our high volume of incidents. The issue reporting has provided insight into how to improve processes. Tasks and checklists guide users, greatly reducing training efforts while supporting consistency. Our Field Labor force leverage the Vendor Portal to receive work orders and provide deliverables which validate scope completion. In conclusion, Alert has been an important part of our service engine as we continue to grow #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 --- ### Great Product - Provided by a Great Team! - Overall rating: 5/5 - Reviewer: Greg T. - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2016 - Review source details: This review was submitted organically. No incentive was offered We have been a customer of Fieldpoint since 2003. I have worked in software consulting - prior to 2003, and now serve as the VP, IT at our company. So I've had the chance to work with many software vendors. I can confidently tell you that if you are looking for a great product backed by a team that will always deliver what they commit to.....then look no further. You will be happy working with Fieldpoint - they listen to your business needs and then suggest the best solution. In a world full of new software companies emerging all the time - choose our trusted software vendor, Fieldpoint. Feel free to contact me - I'd be happy to share my experience with you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Flexibility Customizable toolset Great implementation/support team #### Cons No cons - they have always been quick to resolve any issue we experience. --- ### I have used it with two companies and would recommend for any service organization - Overall rating: 4/5 - Reviewer: Tami W. - Industry: Telecommunications - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2016 - Review source details: This review was submitted organically. No incentive was offered I have implemented and used this software in two companies. Both have had great experiences with the employees and the product. One company used out of box features that complimented their organization well, where the other customized it to fit the needs of all employees. Both implementations were very well received by the end users who enjoyed working in it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The systems can be customized to whatever your organization needs. The employees/developers are wonderful to work with. #### Cons Scheduling tools need to be more flexible for the employees. Rumor has it that they have made strides to this part of the software in the latest version. --- Showing 1 - 10 of 16 Reviews [See All Reviews](https://www.softwareadvice.com/crm/fieldpoint-profile/reviews/) ## Other Top Recommended Field Service Management Software [Housecall Pro](https://www.softwareadvice.com/construction/housecall-profile/) **4.7** (2745) Recently recommended **554** times [Salesforce Service Cloud](https://www.softwareadvice.com/crm/service-cloud-profile/) **4.5** (830) Recently recommended **138** times [WEX Field Service Management](https://www.softwareadvice.com/crm/payzer-profile/) **4.6** (64) Recently recommended **134** times [Simpro](https://www.softwareadvice.com/cafm/simpro-enterprise-profile/) **4.0** (148) Recently recommended **117** times Stuck Between Options? Our experts can help you compare Fieldpoint with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice