Five9 vs Less Annoying CRM

RATING:

4.2

(462)

Five9 has 462 reviews and a rating of 4.23 / 5 stars vs Less Annoying CRM which has 584 reviews and a rating of 4.79 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.2 (462)
4.8 (584)
Ease-of-Use
4 / 5
5 / 5
Value for Money
4 / 5
5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
April 16, 2024
April 18, 2024
Pros/Cons
  • Pros

  • Very complete software package, having an integrated dialer, lead management and reporting tool is awesome.
  • It was good to handle the information and the disposition was easy to do with keyboard shortcuts.
  • Cons

  • I wouldn't be able to log in sometimes for 15 minute increments and that was frustrating have to troubleshoot the problem.
  • There was a 2-3 second delay between patient answering and connecting to the agent. We lost quite a few prospects b/c of this.
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  • Pros

  • Once trained the product/software is easy to use and provides a great follow up service to our customers plus peace of mind for the user.
  • The integrations make it easy to work with no matter which ecosystem you might be in.
  • Cons

  • That I can't see reports as a user...or graphs. I don't like that there is no chat with other users feature.
  • Being too busy to read/learn and make full use of all features is a shame.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
Product Screenshot
Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2023

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1 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos