vCita

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Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.19 / 5 (376)

4.40 / 5 (173)

Ease-of-Use

4.0 / 5

4.5 / 5

Value for Money

4.0 / 5

4.0 / 5

Customer Support

4.5 / 5

4.0 / 5

Functionality

4.0 / 5

4.0 / 5

Last Reviewed

July 30, 2020

July 9, 2020

Pros/Cons

  • Pros

  • I like the fact it is easy to use, also gives me the chance to move forward or backward in the recordings

  • The ease of use. Great reliabity with little or no down time. Works great for work at home agents.

  • Cons

  • At the time, the non CRM user interface was a little dated but easy to use and reliable.

  • It is kind of hard to get installed, and I have to go into it a weird way every day because it doesn't play nice with my Java, but I'm used to the back way now so it still works well.

  • Pros

  • Relatively easy to use and deploy. Client interface is mostly intuitive and easy to use.

  • This is the best software I have seen for one on one service providers and it is easy to set up and use.

  • Cons

  • Vcita works great, but I think they are no longer connected with Wix. I'm utilizing Vcita for FREE at this time, but at some point, I'll have to pay.

  • I thought I was going to get a free 14-say trial. But I ended up paying. Would be great to still get the free trial added to my account. Other than that I can complain.

Pricing

Pricing Range

What does it cost?

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Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

6 Recommendations

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Product Demo & Screenshots

Product Demo