# FixMe.IT Software Reviews, Demo & Pricing - 2026 > Review of FixMe.IT Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/crm/fixme-it-profile --- [Home](https://www.softwareadvice.com/) / [Remote Desktop Software](https://www.softwareadvice.com/help-desk/remote-desktop-comparison/) / FixMe.IT Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/crm/fixme-it-profile/reviews/)[Alternatives](https://www.softwareadvice.com/crm/fixme-it-profile/alternatives/) # FixMe.IT 2026: Benefits, Features & Pricing Wondering if FixMe.IT is right for your organization? Our Remote Desktop Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews - Popular Comparisons ## Overview FixMe.IT 4.8 [(389)](https://www.softwareadvice.com/crm/fixme-it-profile/reviews/) Pricing Starting at $39.00 per month ### About FixMe.IT FixMe.IT is a remote support software that enables users to connect to any remote computer. It caters to users from sole proprietors to global corporations across multiple sectors and industries. Its features include multi-session handling, two-way desktop sharing, unattended access, multi-window control, video-session recording, whiteboard tools and more. FixMe.IT assists in sharing clipboard data such as text, images and other files from one computer to another. Users can also drag and drop files from remote desktop computers or between client machines. Users can view and control multiple monitors connected to a remote computer. If a computer malfunctions, users can restart it remotely without terminating the current session. The solution also assists in recording active sessions for evaluation and training purposes. FixMe.IT is compliant with HIPAA and PCI regulations. Wondering if FixMe.IT is right for your organization? Our Remote Desktop Software selection experts can help you in 15 minutes or less. ## FixMe.IT User Interface ## Popular FixMe.IT Alternatives Main Product FixMe.IT 4.8 [(389)](https://www.softwareadvice.com/crm/fixme-it-profile/reviews/) Ratings Breakdown - 4.80Ease of use - 4.70Value for money - 4.65Customer support - 4.46Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [TeamViewer ONE](https://www.softwareadvice.com/voip/teamviewer-profile/) 4.6 [(11629)](https://www.softwareadvice.com/voip/teamviewer-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.37Value for money - 4.30Customer support - 4.56Functionality Pricing Starting at $24.90 per month Get Price Alternative Product [Zoho Assist](https://www.softwareadvice.com/help-desk/zoho-assist-profile/) 4.7 [(1428)](https://www.softwareadvice.com/help-desk/zoho-assist-profile/reviews/) Ratings Breakdown - 4.72Ease of use - 4.69Value for money - 4.62Customer support - 4.64Functionality Pricing Starting at ₹480.00 per month Get Price Alternative Product [AnyDesk](https://www.softwareadvice.com/remote-support/anydesk-profile/) 4.6 [(1787)](https://www.softwareadvice.com/remote-support/anydesk-profile/reviews/) Ratings Breakdown - 4.68Ease of use - 4.52Value for money - 4.25Customer support - 4.50Functionality Pricing Starting at €22.90 per month Get Price Alternative Product [Slack](https://www.softwareadvice.com/remote-support/slack-profile/) 4.7 [(24125)](https://www.softwareadvice.com/remote-support/slack-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.55Value for money - 4.43Customer support - 4.56Functionality Pricing Starting at $8.75 per month Get Price Alternative Product [Supremo Remote Desktop](https://www.softwareadvice.com/help-desk/supremo-profile/) 4.7 [(447)](https://www.softwareadvice.com/help-desk/supremo-profile/reviews/) Ratings Breakdown - 4.76Ease of use - 4.72Value for money - 4.64Customer support - 4.50Functionality Pricing Starting at $109.00 per year Get Price ## FixMe.IT Pricing and Plans Starting price: $39.00 per month Free Trial Free Version Monthly $39.00 flat rate, per month Plan includes: - Drag-and-Drop Interface - File Transfer - Instant Chat - Multi-Session Handling - Multi-Window Control - Unattended Access - Whiteboard Tools Annual $390.00 flat rate, per year Plan includes: - Drag-and-Drop Interface - File Transfer - Instant Chat - Multi-Session Handling - Multi-Window Control - Unattended Access - Whiteboard Tools Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## FixMe.IT Features - Popular features found in Remote Desktop Access Controls/Permissions Real-Time Chat Remote Printing Screen Recording Screen Sharing - More features of FixMe.IT Activity Dashboard Chat/Messaging Collaboration Tools Compliance Management Customizable Branding Customizable Reports Drag & Drop File Sharing File Transfer Live Chat Monitoring Multiple Monitor Access Problem Management Real-Time Notifications Remote Access/Control Remote Support Reporting/Analytics Reporting & Statistics Secure Login Session Recording SSL Security Summary Reports Troubleshooting Two-Factor Authentication Unattended Access Whiteboard ## FixMe.IT User Reviews Overall Rating 4.8 Ratings Breakdown 5 78% 4 21% 3 2% 2 0% 1 0% Secondary Ratings Ease of Use 4.8 Value for money 4.7 Customer support 4.7 Functionality 4.5 Rex S. Verified reviewer Computer Hardware 2-10 employees Used weekly for more than 2 years Review source Reviewed December 2019 Simple and Fast Connection 4 It has been good, its a good product. The only draw back is the pricing structure, as others offer a scaled back speed at a free price. For some of the features its a great product to consider. Love the ability to create a custom installer, which makes the image of our company better. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Having used and still using many remote connection and management software providers, FixMe has been one that seems to work when others won't. Its fast, and simple. The remote reconnect after startup is great. Some others will not do this and requires someone at the other end to restart the software. The price and the speed of connection is worth it. The custom logo you can add to the install page is a nice feature. Cons: If you are not using it often, and can seem expensive. Its billed monthly regardless if you are using it. Its based on technician, so if you have 3 people, you will need to have 3 licenses to all be working at the same time. Vendor Response Hi Rex, Thank you for sharing your experience and for being our valued customer! Subscription-based pricing is the software industry standard. Some vendors do offer so-called "lifetime" licenses, but that often means paying for upgrades on a yearly basis (which in the end is a more expensive and a less flexible option). FixMe.IT delivers unlimited on-demand connections, unattended remote access, multi-window remote control, and a lot more for only $30 per month or $300 per year, and I can say with full confidence that no other vendor offers a package like that at a lower price. Sure, there are some remote support apps that offer personal licenses for under $10 or even $5 per month which allows you to access one or two remote computers, but no more than that. While we understand that FixMe.IT's pricing model might not be ideal in some cases, it is still one of the most cost-effective remote support solutions on the market. Best, Dan | Techinline Replied December 2019 Read More AF Aidan F. Verified reviewer Information Technology and Services Self-Employed Used daily for more than 2 years Review source Reviewed April 2024 Helpful tool 5 Been using the product for a long time. Pricing could be better, or else kept the same with more support users. Ratings Breakdown 5 Ease of use 3 Value for money 4 Customer support 4 Functionality Pros: FixMe first impression is Easy to use and customization. Cons: Would be great to have a copy and past function similar to Microsoft Remote Desktop. Looks like no advancements are being done on this version. Reasons for choosing FixMe.IT The customization and the layout have been the first things I noticed. Then the performance wasn't bad too. Vendor Response Hello Aidan, Thank you for your feedback and for being our valued customer! Please note that the copy-paste functionality has always been available with FixMe.IT. On top of that, you can also transfer files to/from the remote computer (or even between multiple remote computers) via drag-and-drop. You can find more information about the available file transfer methods in our help center article: https://docs.fixme.it/features/transferring-files-folders-and-text Best, Dan | Techinline Replied April 2024 Read More RR Randy R. Verified reviewer Information Technology and Services 11-50 employees Used daily for more than 2 years Review source Reviewed September 2019 FixMe.IT is great! 5 Overall this software is the best available option for Windows machines. Ratings Breakdown 5 Ease of use 5 Value for money Previously 4 3 Customer support 3 Functionality Pros: very easy for end user to get logged in. very easy for IT representative to download and open. Cons: No Mac access No file transfer capabilities. Reasons for choosing FixMe.IT Cost is definitely the main factor. Reasons for switching to FixMe.IT Cost and ease of access for end user. Read More VR Verified Reviewer Information Technology and Services 2-10 employees Used daily for less than 12 months Review source Reviewed May 2019 Strong Remote Management App - good balance of features for price 4 Overall, it's fast, simple, lightweight and good for get at this cost point. Ratings Breakdown 5 Ease of use 5 Value for money 4 Functionality Pros: Fixme is a simple and basic remote access tool that we use daily for unattended support to our end users. I like that you can have separate accounts should you want to have personal devices not available to the rest of my staff. It's easy and fast for one-off remote sessions and you can white-label a custom page for your end-users to keep your brand flowing through the remote experience. Deployment is simple and effective. The chat feature is also nice. With this basic feature set, it would easily be replaced by most bulit-in RMM tools. Cons: Although it has multi-monitor support, it's frustrating to always guess which monitor and sometimes does not reset correctly. I do like the chat feature, but it only stays on the end-user screen while you are connected with fixme. Which means you lose the dialog if you have to close out but your end-user has stepped away. It has a file transfer feature so you can send a file to the remote computer, but it would be very helpful to reverse the process and be able to send a file from the session back to the tech. Reasons for choosing FixMe.IT We chose FixMe because it has just the right amount of features to do what we need for much less than Teamviewer. Dameware is comparable in cost and has more features, but requires a central server to access multiple tenants. We also like that we can keep end users with our brand through the remote experience. Vendor Response Thank you for taking the time to share your experience and for being our valued customer! Regarding the file transfer feature, the remote user has the option to use the Send File button which can easily be found on the Client App interface. Besides that, you can transfer files back to your desktop during the remote session via drag-and-drop or copy-paste. Best, Dan | Techinline Replied September 2019 Read More JP Joel P. Verified reviewer Information Technology and Services Self-Employed Used daily for more than 2 years Review source Reviewed November 2021 Love this product! 5 Unattended access is actually one of customer's favorite things. I can fix their computer when they are not present. The fixme.it programs is very solid. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Basically, everything. Super easy for the client to download and install and it just plain works. Very solid product. Cons: The only features I have found that is missing is the ability to print to my local printer from the client pc and the ability to blank the client pc screen. Some of the information I am accessing is confidential. Reasons for choosing FixMe.IT Sold performance, ease of use, reasonable pricing, excellent support. Read More AR Alex R. Verified reviewer Government Relations 201-500 employees Used daily for more than 2 years Review source Reviewed January 2020 Great bang for the buck! 4 I like the simple connecttion to it and the unattended access feature the most. It allows me to connect to my end users easily and quickly. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Fixme offers remote admin access to end points that are in the field and not connected to the local domain via VPN or other connection options. This is helpful for setting up and troubleshooting issues on end points. And it is much cheaper price than competitors Cons: Sometime the local admin access for restarting as a system service is a bit wonky, its best to setup the PC and unattended access while on the local network to the domain and then kick the device out the door than trying to gain unattended access after the fact. Alsomany competitors have additional functionality to run scripts or gather data about a device in the background without the end user seeing, and Fixme does not offer that from the best I can tell. Reasons for choosing FixMe.IT My go to for years has been Logmein Rescue, however in my current position I am a 1 man shop so justification for the cost lead me to look for alternatives. When I started the previous IT Manager was using Turbo meeting and it was not easy to get connected. The cost for Fixme and what it provided was enough to take a chance on it, and I am very happy with the product for the price. Read More SL Stephen L. Verified reviewer Computer & Network Security 11-50 employees Used daily for more than 2 years Review source Reviewed June 2020 PC Paramedics use FixMe.IT 5 Network issues, Server issues, laptop and desktop issues. Printer issues. All the usual end user problems right down to data recovery on-line. Ratings Breakdown 5 Ease of use 3 Value for money 3 Customer support 4 Functionality Pros: The client can watch what the techie is doing. Works reasonably well on a poor rural broadband connection down to 2mb/sec down - 50Kbs up Can see from the dashboard what connections have been made by team members Cons: Trying to get luddites to run the client - not easy with older users especially. Lockdown has meant connecting to home working users used to having a co-worker close by who could assist. Can take 20 minutes sometimes to start a session! A simple click and go for the client would be a huge improvement. Lack of Mac support is a big limitation, causing us to utilises two products. Limit on number of unattended clients that can be stored is a pain in the Rse. Reasons for choosing FixMe.IT Ability to brand the product to a degree, simply and cheaply. Reasons for switching to FixMe.IT We have not fully, as Techinline has no mac capability we have to keep using it. Read More VR Verified Reviewer Mining & Metals 51-200 employees Used daily for more than 2 years Review source Reviewed June 2023 It just works 5 Remote access to our devices Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: It is easy to set up and deploy. It is easy for users to install. Cons: I did not see any cons with this software. Reasons for switching to FixMe.IT AnyDesk was way to complicated for what I wanted. I just wanted to be able to connect to my devices. Read More er ed r. Verified reviewer E-Learning 2-10 employees Used weekly for less than 2 years Review source Reviewed April 2024 best in town 5 Great. Hope I dont sound unappeciative cause I am. Thanks ! Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: Ease of use. I train groups of 4+ programming mainly. Been using it for 3 or so ? years The way each student can interact with my (instructor's) screen sometimes makes me smile - its quite magical. In my opinion training thus is better than one-one face-face (but you try telling that to potential customers that :-( ) since with this remote software we BOTH have dual keyboard/mouses control of a (mine) screen. Cons: The name! Embarrasing to be honest when teaching a financial house or other. Ill also be honest in saying that I often peruse for sotware that can have many simultaneous/concurrent CLIENTS and if it were cheaper Id go for it. So far not :-) Reasons for choosing FixMe.IT Muliple clients simulataneous far far sheaper than T/V Reasons for switching to FixMe.IT I could tell you a horror story of T/V. -------------- Read More Od Olaf d. Verified reviewer Education Management 51-200 employees Used weekly for less than 12 months Review source Reviewed February 2020 Cheap & Stable 5 Reporting the above case (user revokable unattended access) would be taken in consideration by FixMe and that’s the last we heard about it. (almost a year now) Ratings Breakdown 4 Ease of use 4 Value for money 3 Customer support 2 Functionality Pros: Cheap and stable is the opposite of my ex so that’s a plus. Price -> Affordable per admin (unless you have 150+ unattended clients) Stability -> No downtime experienced Self updating client Cons: \- No OSX expert app - No Android expert app - No IOS expert app - No client app for the above either, but that’s clear when you buy. - Unattended client access can be revoked by the user without any hassle. (which isn’t helping if your client computers are used by schoolchildren) - For every 150 unattended seats you need to buy an extra admin license, whether you have more than 1 admin or not Reasons for choosing FixMe.IT Usability Reasons for switching to FixMe.IT Price, their mandatory/yearly ‘oh we have a new version’ scam while silently deleting the older versions from their site and making you deal with their programming errors in the previous version. Read More Showing 1 - 10 of 389 Reviews [See All Reviews](https://www.softwareadvice.com/crm/fixme-it-profile/reviews/) ## FixMe.IT Popular Comparisons [TeamViewer ONE vs FixMe.IT](https://www.softwareadvice.com/crm/fixme-it-profile/vs/teamviewer/)[Zoho Assist vs FixMe.IT](https://www.softwareadvice.com/crm/fixme-it-profile/vs/zoho-assist/)[AnyDesk vs FixMe.IT](https://www.softwareadvice.com/remote-support/anydesk-profile/vs/fixme-it/)[Slack vs FixMe.IT](https://www.softwareadvice.com/crm/fixme-it-profile/vs/slack/)[ScreenConnect vs FixMe.IT](https://www.softwareadvice.com/compare/158227-fixme-it/vs/390169-ScreenConnect/) [Compare All Alternatives](https://www.softwareadvice.com/crm/fixme-it-profile/alternatives/) ## Other Top Recommended Remote Desktop Software [ISL Light](https://www.softwareadvice.com/screen-sharing/isl-online-profile/) **4.7** (779) Recently recommended **2** times [TeamViewer ONE](https://www.softwareadvice.com/voip/teamviewer-profile/) **4.6** (11629) Recently recommended **0** times [ScreenConnect](https://www.softwareadvice.com/product/390169-ScreenConnect/) **4.7** (1896) Recently recommended **0** times [AnyDesk](https://www.softwareadvice.com/remote-support/anydesk-profile/) **4.6** (1787) Recently recommended **0** times Stuck Between Options? 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