ForceManager Mobile CRM Software


ForceManager Mobile CRM is a mobile customer relationship management (CRM) solution for businesses of any size that manage a field sales force. Key features of the app include real-time measurement of sales impact using automatic analysis of sales activity, geolocated opportunity information and daily activity management.

ForceManager Mobile CRM uses geolocation to automatically show all the relevant details of the client being visited. Field sales reps are able to manage and update sales funnel activity or check the status of other related deals. Stages and real-time data fields can also be customized to match each unique sales process.

ForceManager maintains a record of all interactions between sales reps and customers. The built-in calendar gives visibility into daily schedules and upcoming tasks.

ForceManager Mobile CRM is priced according to the number of users and is available on Android and iOS for a variety of devices.



30 Reviews of ForceManager Mobile CRM

Overall rating

4.5 / 5 stars

Showing 1 - 20 of 30 reviews

December 2018

Jacob from SPIN

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

Clean marketing

Thanks to ForceManager, we can determine the effectiveness and the conversion rate of the promotional campaigns that we designed for our company in real time, which I think is the most complete function of ForceManager.

Pros

It is a clean, simple, and easy-to-use software. It has served me in the most efficient way when creating my advertising campaigns for my company, thanks to the system I have had a great reach.

Cons

I do not have many complaints to give the system because it has helped me efficiently and has distributed my marketing so that my company has had a great momentum.

December 2018

Daniella from Conversion Moe

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

ForceManager tells details but with patience and dedication it will achieve success.

We think that on the one hand this App saves us a lot of time and money, but on the other we think that you need a series of things, many to tell the truth, so we advise many users and work teams not to get stuck, and use another App.

Pros

This software has a great variety of positive things, such as the fact that it has an easy-to-use interface and practices for any type of user, also that it is highly automated and that saves work and effort for any work team.

Cons

However, it houses a list of negative things emphasizing its simple, inconspicuous design, also its lack of performance and its excessive use of internal memory in any device, also its lack of a good technical service, safe and reliable.

December 2018

Andres from Universidad de los Andes

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

ForceManager is a good application. Their versatility will be very useful

As a group we believe that you need drastic changes to this App, since it needs the labor of certain experts to solve some errors that the software brings, in conclusion it is still in a beta state.

Pros

It has a great variety of details in favor, how its good interaction in the interface, and the high range of tools that this software has, make that the idea is a great sample of what this App will be, also without counting the good technical support.

Cons

It has some aspects that disgust how the fact that its design is very simple, bland and rustic, another thing is that in its range of tools there are some options that are somewhat unnecessary and a little useless within that range.

November 2018

Rausibell from Linio Group

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

Excellent Software

ForceManager is still a very basic application, you should add more options than other programs already bring, as this makes Nimble a program that leaves a lot to be desired.

Pros

The one that integrates other social networks and platforms, allows to enrich the information of some clients, these synchronizations are of great help because it does not require an extra work to achieve a good profile of the clients.

Cons

Despite working correctly with other applications, the fact that there is outdated information in these, ForceManager absorbs this information and is almost impossible to erase by its constant synchronization.

November 2018

Andres from Grupo Exito

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

2 of 5

Customer support

5 of 5

Functionality

4 of 5

November 2018

Forcemanager powerful tool

Pros

after trying several CRM I'm very
happy with FORCEMANAGER is an intuitive and easy-to-use tool, without a doubt a true sales reinforcement.
also helps us optimize the time and collaboration of my team to be more efficient.

Cons

The truth is that I love this tool is quite intuitive, you do with it quickly.
the technical service is absolute 10 very fast and very professional, they have clarified my doubts in a matter of minutes.

October 2018

Luis Enrique from Panorama

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

Incredible features and tools for sales.

Pros

It has everything we can ask for from a CRM software, sales management, to be able to analyze the data and improve the performance of the company according to the clients, data storage and reminders to be on the watch at all times, even Forcemanager is Quite complemented in its mobile applications.

Cons

I have nothing that disgusts me, it is really a very intuitive software and it does most of the work, any change is in charge of the support team who is always there.

October 2018

Diana Maria from Carvajal Tecnología y Servicios

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

3 of 5

Customer support

3 of 5

Functionality

4 of 5

October 2018

very good tool

Pros

intuitive and easy to use tool, to sell in an organized way, with autonomy and monitoring of your activity.
very good for commercial use, it saves me time and useful to do a correct management of clients

Cons

great application to manage the use of my equipment at work, for now very happy with the trial version, a more than likely acquisition

October 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

3 of 5

Functionality

2 of 5

October 2018

Not a recommended option

Below average.

Pros

It serves as an acceptable portal for keeping customer records.

Cons

The layout, functionality and capabilities are all sub par.

September 2018

Jose Armando from Linio Group

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2018

The best assistant software in its category

Pros

Forcemanager is an excellent software with its sales assistance features, easy to use, and designed for offices with several employees, as it stores data and documents. You see a real change when you start using.

Cons

There are tools that need improvement, little by little they have adapted to my needs. I do not have many complaints about Forcemanager has really been aware of all the needs that needed to be covered.

August 2018

Suhayl Del Carmen from Linio Group

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2018

One of the best CRM softwares =)

Pros

Forcemanager has been the best CRM software we have had in recent years, it has allowed us to provide the best sales facility with our customers and they have been 100% grateful for our process with them, we recommend it.

Cons

No complaint in this regard, has given me all the tools I have needed so far, the best CRM software in the market.

April 2018

Mario from Glezmo Juris & Asociados SL

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

4 of 5

April 2018

Simple and effective CRM

A quick view to check the activity of each client

Pros

The inferface is easy to use and friendly. Even the mobile apps for iOS are well designed too

Cons

The cost of multiple users, even if we have different roles, we should pay as the most expensive role to all of use

April 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

4 of 5

April 2018

Good Software and Reliable

Pros

Works offline, Syncs simply across platforms and devices. Very few issues. Ties all users data together.

Cons

Slightly different views and actions available on Ipad/Iphone/Web versions, which is slightly confusing. Also be great to have prompts to remind that you haven't contacted someone in a set time frame.

April 2018

Sharon from Gowan's Heirloom Cider

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

1 of 5

Customer support

1 of 5

Functionality

1 of 5

April 2018

stated in December,

when teh mapping was working, it was helpful to plan a route for a sales rep. Though it is cumbersome because you can't select a group and assign an event ( so each of 15 accounts gets assigned a "Delivery" on Tuesday, for instance.

Pros

I like the geo location feature-but it's not working.
The user interface is intuitive and it's relatively easy to learn how to use it.
It's ease of use, ease of learning., user interface on mobile

Cons

Geolocation stopped working. There is a glitch that affected the geolocation on accounts that were already geolocated. Support tried to fix by geo-locating every account but now it's worse on both mobile and desktop. This is critically important feature.

Syncing issues: We have also had issues with syncing. We have done all the suggestions-and still have not gotten the sync to work. This has resulted in critical data lost.

Routing: has a limit of 8 stops per day. We must have this lifted needs to be turned off. We do not need it to

Importing: We need to be able to import new lists for new areas that we are expanding into, or new chain store locations that we are newly approved.

Imported lists need to be geolocated in bulk.

Bulk List adjustments: We need to be able to select a group of accounts, or contacts, and upgrade a field in bulk.

April 2018

MICHAEL from CCI

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

4 of 5

April 2018

it has been wonderful to keep my data on my custmoers

Data on customers. Being able to add objects. Geolocation.

Pros

Check-in ability helps me keep up with my weekly report for who i seen for the week. I love being able to see it under activities.

Cons

It's hard for me to see sales analytics because we sell through distribution. I work with several distributors and i mark each account by who sells to them.

April 2018

Brett from NFIC

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

April 2018

This is my main business app which looks after all eliments of my business day

To remind myself to sort out my commision payments.

Pros

The calender intergration with the accounts and business opportunities. This is very helpful also the fact that the fields are not restrictive so you can create your own search features in titles eg Q1 2018 this enables quick checks of what you have generated and due to the opportunities form you can monitor how close you are to success. The contact and the address details are a great help.

Cons

The biggest con is the address fields not having country style settings. In Spain the number of a property comes after the street, in the uk its the other way round. The search for property info is helpful but difficult as it requires postcode info for it to be accurate and then it can sometimes type up the wrong address by a road.

April 2018

javier from SINERGIA CONTRACT

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

April 2018

easy, neccesary and a big tool

Pros

Very easy and clear. It´s very necessary for our daily job. For the CEO and for our agents. The map is incredible.

Cons

Nothing. I think the post seller service is very fast for think in our possible necessary things for the future. iOS and Force Manager are matching perfectly.

April 2018

Christina from Stone Creek Roofing & Exteriors

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

April 2018

It makes travelling to my clients in each city easier and more effective with my time management.

Pros

Mobile app friendly. I am on the road all day, and working on the app makes my job that much easier.

Cons

I wish there was a way to put the addresses in for new contacts and it still tell you the distance. Right now, you have to be at their location to add the address this way.

April 2018

Jordi from ModpoW

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

3 of 5

April 2018

An agile and easy to use application for field sales teams.

Increasing sales metrics (leads, prospects and conversions), enhancement of sales team and goals tracking.

Pros

Highly focused to field sales. Inbound marketing fashion discriminates field salesmen but not in the case of Force Manager that its an application for field sales created by field salesmen (nearly sure about this).

Cons

Worst feature is usability. Due to multi platform support from the manufacturer, user interface its far from excellence.

April 2018

Jessica from DantexRBCOR

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

3 of 5

Customer support

3 of 5

Functionality

2 of 5

April 2018

This has been a good platform for staff to document & share details of sales visits with customers

Better tracking of sales person activity

Pros

The ability to track sales staff activities, and for them to upload customer documents & photos to share with other staff.

Cons

Lack of "notifications" when documents etc are added to a particular customer. It would be nice if you could set up an email notification when a sales person or support staff add documents to a particular client.

Response from Forcemanager of Tritium Software SL

Replied April 2018

Hi Jessica, In order to receive notifications when documents or other items/activities are added to a particular account by someone, you need to flag the account with the flag icon found on the account's file. Please click here to see how you can flag an account: https://support.forcemanager.net/hc/en-gb/articles/223479268-How-to-flag-an-element-and-what-does-it-imply-

April 2018

Mattia from AM primaclasse corp

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

3 of 5

April 2018

We are just 2 sales rep but we use it very time we do visits to our customers.

Pros

We enjoy the CHECK IN feature and the CALENDAR schedules. I use a lot also the map with the filters.

Cons

I would like insert the customers that I want visit today and have an automatic itinerary . I would love connect it with Tradegecko so I can see also the sales of each customer.