Ratings Breakdown
User Reviews Overview
Feature Ratings
Ease-of-use
4.5 / 5
Value for Money
4.0 / 5
Customer Support
4.5 / 5
Functionality
4.0 / 5
Pros
"The ability to check in at the location was great."
"Very easy and clear. It´s very necessary for our daily job. For the CEO and for our agents. The map is incredible. "
"Great for teams on the go that have to rely on mobile first Apps instead of traditional software. This is a great solution to manage teams and for team players to improve their results."
Cons
"sometimes the geolocalization doesn't work perfectly, but it always depends on the reception from where you are."
"None so far, maybe that the Android version looks a bit different than the one on my iPad but I mostly use my iPad."
"I have nothing that disgusts me, it is really a very intuitive software and it does most of the work, any change is in charge of the support team who is always there."
ForceManager Reviews
Filter by:
August 2018

Suhayl Del Carmen from Linio Group
Company Size: 1,001-5,000 employees
Industry: Internet
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
August 2018
One of the best CRM softwares =)
Pros
Forcemanager has been the best CRM software we have had in recent years, it has allowed us to provide the best sales facility with our customers and they have been 100% grateful for our process with them, we recommend it.
Cons
No complaint in this regard, has given me all the tools I have needed so far, the best CRM software in the market.
April 2018
Brett from NFIC
Company Size: 11-50 employees
Industry: Dairy
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
April 2018
This is my main business app which looks after all eliments of my business day
To remind myself to sort out my commision payments.
Pros
The calender intergration with the accounts and business opportunities. This is very helpful also the fact that the fields are not restrictive so you can create your own search features in titles eg Q1 2018 this enables quick checks of what you have generated and due to the opportunities form you can monitor how close you are to success. The contact and the address details are a great help.
Cons
The biggest con is the address fields not having country style settings. In Spain the number of a property comes after the street, in the uk its the other way round. The search for property info is helpful but difficult as it requires postcode info for it to be accurate and then it can sometimes type up the wrong address by a road.
April 2018
Sharon from Gowan's Heirloom Cider
Company Size: 2-10 employees
Industry: Wine and Spirits
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
3.0
Value for money
1.0
Customer support
1.0
Functionality
1.0
April 2018
stated in December,
when teh mapping was working, it was helpful to plan a route for a sales rep. Though it is cumbersome because you can't select a group and assign an event ( so each of 15 accounts gets assigned a "Delivery" on Tuesday, for instance.
Pros
I like the geo location feature-but it's not working. The user interface is intuitive and it's relatively easy to learn how to use it. It's ease of use, ease of learning., user interface on mobile
Cons
Geolocation stopped working. There is a glitch that affected the geolocation on accounts that were already geolocated. Support tried to fix by geo-locating every account but now it's worse on both mobile and desktop. This is critically important feature. Syncing issues: We have also had issues with syncing. We have done all the suggestions-and still have not gotten the sync to work. This has resulted in critical data lost. Routing: has a limit of 8 stops per day. We must have this lifted needs to be turned off. We do not need it to Importing: We need to be able to import new lists for new areas that we are expanding into, or new chain store locations that we are newly approved. Imported lists need to be geolocated in bulk. Bulk List adjustments: We need to be able to select a group of accounts, or contacts, and upgrade a field in bulk.
April 2018
david from eibe play Ltd
Company Size: 11-50 employees
Industry: Architecture & Planning
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
April 2018
Fast and efficient CRM interface.
Fast effective sales strategy. All accounts are visible.
Pros
It meets our company needs almost exactly. Our focus with clients has never been better. We know where they are and who they are and when to contact them. Our whole sales strategy has changed after implementing Force Manager.
Cons
It is a closed system, so changes have to go through the support team, this is ok bu there are a few elements that I would like to be in charge such as user rights. Would be nice to integrate into other online platforms such as mailchimp etc.
April 2018
javier from SINERGIA CONTRACT
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
April 2018
easy, neccesary and a big tool
Pros
Very easy and clear. It´s very necessary for our daily job. For the CEO and for our agents. The map is incredible.
Cons
Nothing. I think the post seller service is very fast for think in our possible necessary things for the future. iOS and Force Manager are matching perfectly.
November 2017
Jordi from Broadcast Media
Company Size: 51-200 employees
Industry: Telecommunications
Time Used: Less than 2 years
Review Source
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
November 2017
If you need to go Mobile go Forcemanger
Pros
Great for teams on the go that have to rely on mobile first Apps instead of traditional software. This is a great solution to manage teams and for team players to improve their results.
Cons
Nothing to add here to be honest. The only thing that can be improved is to add more and more functionalities to this product
April 2018
Anonymous
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
3.0
Customer support
4.0
Functionality
4.0
April 2018
Good Software and Reliable
Pros
Works offline, Syncs simply across platforms and devices. Very few issues. Ties all users data together.
Cons
Slightly different views and actions available on Ipad/Iphone/Web versions, which is slightly confusing. Also be great to have prompts to remind that you haven't contacted someone in a set time frame.
December 2018
Andres from Universidad de los Andes
Company Size: 10,000+ employees
Industry: Education Management
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2018
ForceManager is a good application. Their versatility will be very useful
As a group we believe that you need drastic changes to this App, since it needs the labor of certain experts to solve some errors that the software brings, in conclusion it is still in a beta state.
Pros
It has a great variety of details in favor, how its good interaction in the interface, and the high range of tools that this software has, make that the idea is a great sample of what this App will be, also without counting the good technical support.
Cons
It has some aspects that disgust how the fact that its design is very simple, bland and rustic, another thing is that in its range of tools there are some options that are somewhat unnecessary and a little useless within that range.
December 2018
Daniella from Conversion Moe
Company Size: 1,001-5,000 employees
Industry: Marketing and Advertising
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2018
ForceManager tells details but with patience and dedication it will achieve success.
We think that on the one hand this App saves us a lot of time and money, but on the other we think that you need a series of things, many to tell the truth, so we advise many users and work teams not to get stuck, and use another App.
Pros
This software has a great variety of positive things, such as the fact that it has an easy-to-use interface and practices for any type of user, also that it is highly automated and that saves work and effort for any work team.
Cons
However, it houses a list of negative things emphasizing its simple, inconspicuous design, also its lack of performance and its excessive use of internal memory in any device, also its lack of a good technical service, safe and reliable.
October 2018

Luis Enrique from Panorama
Company Size: 10,000+ employees
Industry: Newspapers
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
October 2018
Incredible features and tools for sales.
Pros
It has everything we can ask for from a CRM software, sales management, to be able to analyze the data and improve the performance of the company according to the clients, data storage and reminders to be on the watch at all times, even Forcemanager is Quite complemented in its mobile applications.
Cons
I have nothing that disgusts me, it is really a very intuitive software and it does most of the work, any change is in charge of the support team who is always there.
September 2019
Peter from RIAS A/S
Company Size: 51-200 employees
Industry: Plastics
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
September 2019
ForceManager is a perfect tool for Sales
Very fond of it!
Pros
It focus on what is important to a sales rep, especially external. It gives a transparency between external and Infernal sales that is very important. Everybody in the org has the total overview of sales activities. We have throughout the proces had a very good support from the FM team, both in Spain and UK.
Cons
I am messing a two way sync with Outlook, today it only syncs from FM to Outlook. If I could send meeting invitations from FM it would be ok, but this is not possible today.
October 2019
Al from Dealmed
Company Size: 11-50 employees
Industry: Medical Devices
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Customer support
4.0
Functionality
4.0
October 2019
Overall I'm Happy
Pros
The ability to check in at the location was great.
Cons
Still pretty glitchy. Duplicate scheduled visits, disappearing tasks.
April 2018
Jordi from ModpoW
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
3.0
Value for money
5.0
Customer support
5.0
Functionality
3.0
April 2018
An agile and easy to use application for field sales teams.
Increasing sales metrics (leads, prospects and conversions), enhancement of sales team and goals tracking.
Pros
Highly focused to field sales. Inbound marketing fashion discriminates field salesmen but not in the case of Force Manager that its an application for field sales created by field salesmen (nearly sure about this).
Cons
Worst feature is usability. Due to multi platform support from the manufacturer, user interface its far from excellence.
April 2018
Mattia from AM primaclasse corp
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
3.0
Customer support
4.0
Functionality
3.0
April 2018
We are just 2 sales rep but we use it very time we do visits to our customers.
Pros
We enjoy the CHECK IN feature and the CALENDAR schedules. I use a lot also the map with the filters.
Cons
I would like insert the customers that I want visit today and have an automatic itinerary . I would love connect it with Tradegecko so I can see also the sales of each customer.
April 2018
MICHAEL from CCI
Company Size: 51-200 employees
Industry: Chemicals
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
3.0
Value for money
3.0
Customer support
4.0
Functionality
4.0
April 2018
it has been wonderful to keep my data on my custmoers
Data on customers. Being able to add objects. Geolocation.
Pros
Check-in ability helps me keep up with my weekly report for who i seen for the week. I love being able to see it under activities.
Cons
It's hard for me to see sales analytics because we sell through distribution. I work with several distributors and i mark each account by who sells to them.
November 2018
Andres from Grupo Exito
Company Size: 501-1,000 employees
Industry: Market Research
Review Source: Capterra
Ease-of-use
5.0
Value for money
2.0
Customer support
5.0
Functionality
4.0
November 2018
Forcemanager powerful tool
Pros
after trying several CRM I'm very happy with FORCEMANAGER is an intuitive and easy-to-use tool, without a doubt a true sales reinforcement. also helps us optimize the time and collaboration of my team to be more efficient.
Cons
The truth is that I love this tool is quite intuitive, you do with it quickly. the technical service is absolute 10 very fast and very professional, they have clarified my doubts in a matter of minutes.
April 2018
Mario from Glezmo Juris & Asociados SL
Company Size: 2-10 employees
Industry: Law Practice
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
3.0
Customer support
4.0
Functionality
4.0
April 2018
Simple and effective CRM
A quick view to check the activity of each client
Pros
The inferface is easy to use and friendly. Even the mobile apps for iOS are well designed too
Cons
The cost of multiple users, even if we have different roles, we should pay as the most expensive role to all of use
October 2018
Diana Maria from Carvajal Tecnología y Servicios
Company Size: 501-1,000 employees
Industry: Electrical/Electronic Manufacturing
Review Source: Capterra
Ease-of-use
5.0
Value for money
3.0
Customer support
3.0
Functionality
4.0
October 2018
very good tool
Pros
intuitive and easy to use tool, to sell in an organized way, with autonomy and monitoring of your activity. very good for commercial use, it saves me time and useful to do a correct management of clients
Cons
great application to manage the use of my equipment at work, for now very happy with the trial version, a more than likely acquisition
December 2018
Ethan from The City Fund
Company Size: 10,000+ employees
Industry: Fund-Raising
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2018
A relationship of hand with your customers.
It keeps your company with a good reputation, the sales area is more enjoyable with each person, ForceManager is more than what we can ask for, with all its tools that are very complete.
Pros
I like that I can maintain a relationship with our customers, attract them and keep them in the best way, with ForceManager everything is easier, from managing personal data and knowing what they are looking for to managing an agenda.
Cons
I have no negative opinion of this software, I am very satisfied with each result.
November 2018

Rausibell from Linio Group
Company Size: 1,001-5,000 employees
Industry: Internet
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
November 2018
Excellent Software
ForceManager is still a very basic application, you should add more options than other programs already bring, as this makes Nimble a program that leaves a lot to be desired.
Pros
The one that integrates other social networks and platforms, allows to enrich the information of some clients, these synchronizations are of great help because it does not require an extra work to achieve a good profile of the clients.
Cons
Despite working correctly with other applications, the fact that there is outdated information in these, ForceManager absorbs this information and is almost impossible to erase by its constant synchronization.
September 2018

Jose Armando from Linio Group
Company Size: 1,001-5,000 employees
Industry: Internet
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
September 2018
The best assistant software in its category
Pros
Forcemanager is an excellent software with its sales assistance features, easy to use, and designed for offices with several employees, as it stores data and documents. You see a real change when you start using.
Cons
There are tools that need improvement, little by little they have adapted to my needs. I do not have many complaints about Forcemanager has really been aware of all the needs that needed to be covered.
March 2021
Anonymous
Company Size: 51-200 employees
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
March 2021
Herramienta para trackeo de la actividad - Indispensable
el equipo de onboarding te ayuda en todo lo necesario para poner en marcha
Pros
con Forcemanager, tengo una idea clara de la actividad del equipo de ventas. Antes no teníamos forma de trackearlo
Cons
a día de hoy, no tengo comentarios de mejora para esta herramienta. Cubre todas las necesidades de trakeo de información
April 2018
Christina from Stone Creek Roofing & Exteriors
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
April 2018
It makes travelling to my clients in each city easier and more effective with my time management.
Pros
Mobile app friendly. I am on the road all day, and working on the app makes my job that much easier.
Cons
I wish there was a way to put the addresses in for new contacts and it still tell you the distance. Right now, you have to be at their location to add the address this way.
April 2018
Jessica from DantexRBCOR
Company Size: 51-200 employees
Industry: Printing
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
3.0
Value for money
3.0
Customer support
3.0
Functionality
2.0
April 2018
This has been a good platform for staff to document & share details of sales visits with customers
Better tracking of sales person activity
Pros
The ability to track sales staff activities, and for them to upload customer documents & photos to share with other staff.
Cons
Lack of "notifications" when documents etc are added to a particular customer. It would be nice if you could set up an email notification when a sales person or support staff add documents to a particular client.

Response from Forcemanager
Replied April 2018
Hi Jessica, In order to receive notifications when documents or other items/activities are added to a particular account by someone, you need to flag the account with the flag icon found on the account's file. Please click here to see how you can flag an account: https://support.forcemanager.net/hc/en-gb/articles/223479268-How-to-flag-an-element-and-what-does-it-imply-
December 2018
Jacob from SPIN
Company Size: 51-200 employees
Industry: Investment Management
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2018
Clean marketing
Thanks to ForceManager, we can determine the effectiveness and the conversion rate of the promotional campaigns that we designed for our company in real time, which I think is the most complete function of ForceManager.
Pros
It is a clean, simple, and easy-to-use software. It has served me in the most efficient way when creating my advertising campaigns for my company, thanks to the system I have had a great reach.
Cons
I do not have many complaints to give the system because it has helped me efficiently and has distributed my marketing so that my company has had a great momentum.
October 2019
Christopher from MRI
Company Size: 2-10 employees
Industry: Construction
Review Source: Capterra
Ease-of-use
3.0
Value for money
3.0
Customer support
4.0
Functionality
2.0
October 2019
It was good when it didn't crash
Overall I chose not to continue to purchase the application, because of my frustration...
Pros
When it worked, the application was pretty easy to navigate and the service reps were very responsive...
Cons
The application would crash and sometimes give me an error message when I would try to login, and I used the same username and password to log in every time…
June 2015
Jaime
Industry: Airlines/Aviation
Time Used: Free Trial
Review Source: GetApp
June 2015
A CRM focussed for Sales managers and reps
I've been using ForceManager since 2013 and I can only say good things about this platform. I've tried other CRMs but they all lack the sales manager or sales rep approach. It helps you focus on what really matters: your clients.
Pros
Easy to use on iPad and a web version for when you are on the computer.
Cons
sometimes the geolocalization doesn't work perfectly, but it always depends on the reception from where you are.
August 2017
Adrian from ForceManager
Company Size: 51-200 employees
Industry: Computer Software
Time Used: Less than 2 years
Review Source: GetApp
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
August 2017
April 2018

Darren from Zilico Limited
Company Size: 11-50 employees
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
April 2018
Forcemanager is the future of adaptable and ease of use CRM platforms.
Visibility of what is happening with our accounts along the sales cycle.
Pros
Adaptability, speed and ease of use, the look and feel through the app and customer support. I have found it very useful so far for my team and fully expect it to get better and better the more we use it.
Cons
Some initial bugs, but overall nothing that I don't really like about it. There have been some location issues in terms of where the app thinks we are, but that has been resolved.
June 2015
Anonymous
Time Used: Less than 6 months
Review Source: GetApp
Ease-of-use
5.0
Value for money
5.0
Customer support
4.0
June 2015
A must have app for our business
I've been using ForceManager for more than 5 months and It actually improved the way I work. As a self eployed I used other CRM tools but this one fits in my daily workflow, helping me have access to all my clients and see when was the last time I visit them and what I talked about with them. Just really helpfull to keep me even more motivated when I built relationships with them.
Pros
Hassle free when start using it in your daily habits
Cons
None so far, maybe that the Android version looks a bit different than the one on my iPad but I mostly use my iPad.
June 2015
Jordi
Industry: Information Technology and Services
Time Used: Free Trial
Review Source: GetApp
June 2015
Fast and very easy to use
I've just started using ForceManager as a freelance and it's amazing how many possibilities offers to its users. All my information is now organised and automated, and I can access to it anytime, so no more worries.
Pros
Automated updates and information wherever you are
Cons
Nothing for the momento
May 2015
Marta
Time Used: Free Trial
Review Source: GetApp
May 2015
Perfect tool for us
ForceManager is the tool HUNE has long been in search of, with a view to fully measuring the efficiency of our sales team. We are very happy with the application, as is our sales team, since it saves them a great deal of time in terms of reporting
May 2015
Eduardo
Industry: Consumer Goods
Time Used: Free Trial
Review Source: GetApp
May 2015
Great Value
Thanks to ForceManager, we can ascertain the effectiveness and conversion rate of the promotional campaigns we design for our network in real time.
October 2018
Anonymous
Company Size: 11-50 employees
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
3.0
Functionality
2.0
October 2018
Not a recommended option
Below average.
Pros
It serves as an acceptable portal for keeping customer records.
Cons
The layout, functionality and capabilities are all sub par.
February 2017
Eduardo from CREAMEDIA
Company Size: 1 employee
Industry: Telecommunications
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
3.0
Value for money
4.0
Customer support
4.0
Functionality
5.0
February 2017
Good help at work
Pros
A very good tool for the daily work. Easy to organice tasks, work teams, activity, locations etc..
Cons
License.