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FranConnect vs monday.com

FranConnect vs monday.com

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Overall Rating
4.3 (182)
4.6 (5108)
Ease-of-Use
4.2 / 5
4.5 / 5
Value for Money
4.2 / 5
4.3 / 5
Customer Support
4.5 / 5
4.4 / 5
Functionality
4.1 / 5
4.4 / 5
Last Review Written
November 22, 2023
October 2, 2024
Pros/Cons
  • Pros

  • Fantastic development of the modules that were necessary for our company, great support and training.
  • The field ops feature where you can qualificate the performance of a franchisee and the areas where it can be improve its operational performance its great and with good features.
  • The software is easy to use, navigate, integrate with operations. Good dashboard which is user-friendly since it can be customized into more attractive and easy to understand patterns.
  • Cons

  • Poor, or below poor, if that's even a category of classification.
  • Honestly, I hate most of it. The platform moves so slowly, doesn't load properly, and glitches all the time.
  • The inability to personalize it more according to brand.
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  • Pros

  • It was a good experience, I used it both as part of the team and as an admin and it was nice and organised. Mobile version worked good as well.
  • Monday.com is user friendly and helps to keep our team on the task at hand. I like being able to assign teammates to the assignments with a due date is very helpful to keep our week productive.
  • It's probably the most easy to use platform for task management, the design is great and the overall performance is very good.
  • Cons

  • The only downside I have encountered was probably use error, wherein I set up 2 logins by accident.
  • They shut down our free trial on us with no notice and we lost all our data for over 2 months. Customer service was horrific and gave us the run around.
  • It's really difficult to consider anything I loathed in slack. It generally appears to figure, it doesn't have the conveyance issues Teams do.
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Pricing Range
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$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Product Screenshot
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Advisor Recommendations & User Awards
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21 Recommendations
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos