Freshdesk has 2437 reviews and a rating of 4.49 / 5 stars vs Zendesk which has 2792 reviews and a rating of 4.36 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.