Overall customer rating: Customer rating:
Recommended by: Recommended by:
88% of users
65% of users
Operating Systems: Operating Systems:
Mobile compatibility: Mobile compatibility:
Target customer size: Target customer size:
How it's priced: How it's priced:
Contract term: Contract term:
No contract required.
Upfront costs: Upfront costs:
No additional fees, beyond annual or monthly subscription fees.
Additional fees may apply for Zopim Chat or Zendesk Voice.
Recurring costs: Recurring costs:
No recurring costs, beyond annual or monthly subscription fees.
None, beyond annual or monthly sub
Phone support: Phone support:
24-hour phone support, Monday-Friday, included in subscription fee for all plans.
24/7 phone support for all plans.
Online case submission: Online case submission:
Online case submission included in subscription fee for all plans.
Online support options: Online support options:
Help website, knowledge base and online community available for all plans.
Access to a help website, knowledge base and online commun
None provided beyond help website, knowledge base
A “Getting Started” online catalo
* The research on this page is updated by our editorial team. Email us if you're a vendor with new information or a potential buyer with questions or comments.