Freshsales

BenchmarkONE

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Ratings & Reviews

Overall Rating

4.67 / 5 (448)

4.43 / 5 (150)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.0 / 5

Last Reviewed

June 8, 2020

March 19, 2020

Pros/Cons

  • Pros

  • Very user friendly for a small business...great customer support and easy to use for new sales staff...great mobile application.

  • I love how you can customize every field, action and flow to how you need it to work. Very easy to make changes and adjustments as you grow and change.

  • Cons

  • Can't merge Leads and Contacts, but otherwise good.

  • The reporting functionality is just OK and clunky to use. Exporting data is not as easy as it could be.

  • Pros

  • I really love Hatchbuck. It has transformed my company in terms of lead tracking and management. It's so easy to set up and use, and is extremely well-priced.

  • Getting immediately response to emails we send out. We can react appropriately!

  • Cons

  • It does require some time and commitment to learn, as any new program would, but as long as you're committed to it, it's invaluable.

  • I basically like everything about Hatchbuck. However, the front-end learning process takes a little while to become accustomed to how to navigate the program and reap the greatest benefits.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

FrontRunners

2020

FrontRunners

2020

Number of times our advisors have recommended this product

(in the last 30 days)

2 Recommendations

4 Recommendations

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots