Freshsales

NetSuite CRM

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Ratings & Reviews

Overall Rating

4.67 / 5 (448)

3.90 / 5 (180)

Ease-of-Use

4.5 / 5

4.0 / 5

Value for Money

4.5 / 5

3.5 / 5

Customer Support

4.5 / 5

3.5 / 5

Functionality

4.5 / 5

4.0 / 5

Last Reviewed

June 8, 2020

March 19, 2020

Pros/Cons

  • Pros

  • Very user friendly for a small business...great customer support and easy to use for new sales staff...great mobile application.

  • I love how you can customize every field, action and flow to how you need it to work. Very easy to make changes and adjustments as you grow and change.

  • Cons

  • Can't merge Leads and Contacts, but otherwise good.

  • The reporting functionality is just OK and clunky to use. Exporting data is not as easy as it could be.

  • Pros

  • I enjoy how all of the system works together in a uniform and congruent way.

  • Although we did not use this system past its initial free trial , it seemed fairly easy to use. Especially for new-comers to CRM systems.

  • Cons

  • Slowness and latency sometime other than that all good

  • I like everything about the product. But it would be better if same user could login from multiple PCs simultaneously.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

FrontRunners

2020

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

3 Recommendations

77 Recommendations

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots