Front vs Order.co
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.5 / 5
4.4 / 5
Value for Money
4.1 / 5
4.2 / 5
Customer Support
4.4 / 5
4.4 / 5
Functionality
4.4 / 5
4.2 / 5
Last Review Written
June 4, 2024
June 13, 2024
Pros/Cons
Pros
- Sales Rep was educated, nice, responsive and a pleasure to work with. Then the product was easy to use and solved what we needed.
- In a shared work model, the ability to assign emails to yourself or other members of the team was extremely useful, to ensure we were not doing double-work or responding to emails at the same time.
- Shared inbox is very useful to assign specific conversations or issues to the correct person to action. Templates and tags are also great to save time.
Cons
- This has been a terrible onbaording process, terrible. Zero support, everything is by email and comitments made were not follwoed through.
- In addition, it does have trouble loading every once in a while, and requires a hard reset.
- Terribel support and onboarding proces. The handoff from sales to cusotmer supprot has bene horrible.
Pros
- This takes all the guesswork out of it. The platform is super easy to use and I like the fact that the customer service team is super attentive to any problems that arise.
- Order will work with you directly to find the item you want which is very nice. They also take care of the return process for you, which is maybe even the best aspect.
- It's easy to use and their development team is constantly releasing new features and products that make the platform better, and makes them an exciting partner to work with.
Cons
- My overall experience with Negotiatus has been annoying and inconvenient.
- My overall experience has been awful. This platform is stressing me out and giving me so many issues.
- Purchasing for our business could be a real mess if there were multiple vendors for a particular project on one order.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
N/A
FrontRunners
2024
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
4 Recommendations
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
