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Front vs VeraCore

Front vs VeraCore

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Overall Rating
4.5 (263)
4.6 (21)
Ease-of-Use
4.5 / 5
4.3 / 5
Value for Money
4.1 / 5
4.6 / 5
Customer Support
4.4 / 5
4.5 / 5
Functionality
4.4 / 5
4.6 / 5
Last Review Written
June 4, 2024
May 4, 2023
Pros/Cons
  • Pros

  • Sales Rep was educated, nice, responsive and a pleasure to work with. Then the product was easy to use and solved what we needed.
  • In a shared work model, the ability to assign emails to yourself or other members of the team was extremely useful, to ensure we were not doing double-work or responding to emails at the same time.
  • Shared inbox is very useful to assign specific conversations or issues to the correct person to action. Templates and tags are also great to save time.
  • Cons

  • This has been a terrible onbaording process, terrible. Zero support, everything is by email and comitments made were not follwoed through.
  • In addition, it does have trouble loading every once in a while, and requires a hard reset.
  • Terribel support and onboarding proces. The handoff from sales to cusotmer supprot has bene horrible.
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  • Pros

  • Support most of all features require for 3PL and fulfillment company. Integration with eCommerce sites are very effective.
  • My favorite part of this system is the WMS, it is user friendly and has so much to offer when it comes to receiving, storage, fulfilling, and shipping orders.
  • They are constantly improving ways to do daily tasks from within the system to help streamline workflows.
  • Cons

  • Because its so massive it can be intimidating introducing new internal people here at our shop to get in and use.
  • We were live from Day 1 with minimal issues. We have been live for nearly 8 months now and have yet to experience a system error.
  • Ve never found a challenge I couldn’t tackle with the WMS & OMS.
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Pricing Range
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Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos