# Front vs Viber - 2026 Comparison - Software Advice > Front vs Viber - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization. Source: https://www.softwareadvice.com/crm/front-profile/vs/viber --- [Home](https://www.softwareadvice.com/) / [Customer Communications Management Software](https://www.softwareadvice.com/customer-communications-mngt/) / Front vs Viber Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Updated June 2, 2026 # Front vs. Viber: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Updated June 2, 2026 # Front vs. Viber: 2026 Comparison Skip hours of research. 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Free Expert Guidance Real Human Advice 1M + Businesses Helped Product comparison Compare up to 3 products side-by-side + Add product [](https://www.softwareadvice.com/crm/front-profile/) [Front](https://www.softwareadvice.com/crm/front-profile/) 4.5 [(286)](https://www.softwareadvice.com/crm/front-profile/reviews/) Starting Price $25.00per month Free trial Free version Pros: - Integration with other platforms - Email organization Cons: - High pricing - Confusing user interface Who uses Front Based on 286 reviews - Popular among: Small businesses - Most common industries: IT & Software Development (26%), Professional Services (13%) and Retail, Consumer Goods & Services (12%) - Top use cases: Email Management (17%), Team Communication (13%) and Customer Service (10%) 81% of users recommend this product [](https://www.softwareadvice.com/customer-communications-mngt/viber-profile/) [Viber](https://www.softwareadvice.com/customer-communications-mngt/viber-profile/) 4.4 [(4060)](https://www.softwareadvice.com/customer-communications-mngt/viber-profile/reviews/) Starting Price Not provided by vendor Free trial Free version Pros: - International Calling - Group Chat Cons: - Internet Connection - Photo Sharing Who uses Viber Based on 4060 reviews - Popular among: Small businesses - Most common industries: IT & Software Development (20%), Professional Services (12%) and Retail, Consumer Goods & Services (9%) - Top use case: Community (42%) 70% of users recommend this product [](https://www.softwareadvice.com/crm/front-profile/) Front 4.5 [(286)](https://www.softwareadvice.com/crm/front-profile/reviews/) [](https://www.softwareadvice.com/customer-communications-mngt/viber-profile/) Viber 4.4 [(4060)](https://www.softwareadvice.com/customer-communications-mngt/viber-profile/reviews/) + Add product Add product ## User satisfaction * * * 4.5 Based on 286 reviews Ease of use 4.5 Value for money 4.1 Customer support 4.4 Functionality 4.4 4.4 Based on 4,060 reviews Ease of use 4.6 Value for money 4.5 Customer support 4.3 Functionality 4.3 ## User interface * * * ## Key features Features selected based on 4,346 reviews from Customer Communications Management * * * Alerts/Notifications 4.3 Archiving & Retention 4.3 Batch Communications N/A Canned Responses 4.9 Chat/Messaging N/A Contact Management 4.2 Alerts/Notifications N/A Archiving & Retention N/A Batch Communications 4.4 Canned Responses N/A Chat/Messaging 4.6 Contact Management N/A ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ## Integrations * * * [ AsanaNot enough reviews ](https://www.softwareadvice.com/project-management/asana-profile/)[ HubSpot Marketing HubNot enough reviews ](https://www.softwareadvice.com/product/119437-HubSpot-Marketing/)[ JiraNot enough reviews ](https://www.softwareadvice.com/project-management/atlassian-jira-profile/) [ WhatsAppIntegration rated 4.5 from 64 reviews ](https://www.softwareadvice.com/customer-communications-mngt/whatsapp-profile/)[ TelegramNot enough reviews ](https://www.softwareadvice.com/customer-communications-mngt/telegram-profile/) ## Reviews * * * JT Junior T.Data ProcessorAccounting, 51-200 employees "It's consistency across browsers and devices, making applications accessible on desktops, mobile devices, and tablets." Sep 18, 2025 Grey H.DirectorMachinery, 11-50 employees "The result is that emails already dealt with in Front continue to sit as unread in shared and personal Outlook mailboxes, causing constant confusion, duplication of work, and mailbox overload." Feb 3, 2026 RI Ricardo I.Self EmployedArts and Crafts, Self-Employed "The messenger features and platform availability are actually nice but as I mentioned previously, the connectivity can be unreliable." May 31, 2026 AV Art V.ConsultantBiotechnology, 2-10 employees "Deleting the wave file doesn't help as the app just recreates it once it updates itself (again the user has no way to deny those auto updates which is once again rubbish software writing)" Mar 8, 2026 ## Customer support * * * Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat ## Training options * * * In Person Live Online Webinars Documentation Videos In Person Live Online Webinars Documentation Videos ## Popular Comparisons * * * [Salesforce Sales Cloud vs Front](https://www.softwareadvice.com/compare/2764-Salesforce/vs/44733-front/)[Zendesk Suite vs Front](https://www.softwareadvice.com/compare/26892-Zendesk/vs/44733-front/)[WhatsApp vs Viber](https://www.softwareadvice.com/customer-communications-mngt/viber-profile/vs/whatsapp/)[Telegram vs Viber](https://www.softwareadvice.com/customer-communications-mngt/telegram-profile/vs/viber/)