All GetAccept Reviews
1-11 of 11 Reviews
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Michael
Verified reviewer
Hospital & Health Care, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
GetAccept has helped me to seamlessly manage customer contracts
I like how GetAccept has a clean look to it, it helps customers who are signing up for service understand the terms of the agreement.
CONSI wish it didn't ask for feedback every time someone fills out a contract.
Vendor Response
Thank you for the review, Michael! We're so glad to hear GetAccept support you manage your contracts and helps your customers understand the terms of the agreement! We have shared your suggestion regarding post-contract feedback with our product team.
Replied January 2022
Ben
Marketing and Advertising, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Loyal customer for 5+ years
Over all its been a great experience. [SENSITIVE CONTENT] has been my goto professional over the years and responds incredibly timely which is a must when one has questions.
PROSI love that i can track to the second of each paged that is viewed which in return helps me evaluate what my Client is thinking.
CONSHonestly i like it all. It would be awesome if there was a way to send documents as if its from the company name and not getaccept but i understand why thats a no no as that would kill marketing purposes.
Reasons for switching to GetAccept
Docusign did not track each page per second/minute that the Client reviewed the documents sent.
Vendor Response
Thank you for your review and feedback! We're glad to hear GetAccept's page tracking & insights allow you better understanding into what your clients are reviewing and interested in - we are always thrilled to hear our tool is providing a better buying experience! Thanks again for using GetAccept and the kind words!
Replied November 2021
Andreas
Marketing and Advertising, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed December 2019
Dont waste your money
The organization seems to be more focused on sales than actual customer value.
PROSIn comparison to better alternatives i se no benefits.
CONSThe whole UI is very difficult to navigate No templates available creating a proposal is very manual and painful. CRM sync does not work properly
Aman Preet
Verified reviewer
Retail, 10,000+ employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed August 2022
Know these things before choosing GetAccept
The overall experience was nice with GetAccept as we can deal with workflow management, embedded CRM tools and digital signature just keep in mind about the high pricing.
PROSFor Choosing GetAccept we have mainly two reasons one is to get the accuracy in electronic and digital signature which this software provided the best in industry along with documents security.
CONSThe price seems to be quite high compatively to other alternatives especially when you compare it in the long run (for short period of time it won't be much expensive)
Reasons for switching to GetAccept
The quality of electronic signature and digital signature was not upto the mark as they were at times blurred and getting right signature is our main motto.
Makenna
Health, Wellness and Fitness, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
Very happy we switched to Get Accept
Our overall experience has been great, I can't say enough good things about [SENSITIVE CONTENT HIDDEN]. He is always super helpful and knows the product very well.
PROSFirst off the customer service, especially [SENSITIVE CONTENT HIDDEN]has been amazing through the implementation and entire time using the product. I like the way Get Accept is set up, it is very easy to send documents, sign and receive and create templates. We used Docusign before and it was so cumbersome and we had to use one account with our multiple entities. Now they are all separate entities under 1 account which makes our lives a lot easier. I love the ability to send/record video to send with the documents as well. We are still new to using the product but every time I ask if I can do some thing the team at Get Accept is super helpful and shows us how to do it.
CONSI would love a API to go directly into our CRM platform and the ability to copy one template from one entity to another one but neither of those are big issues at all. The pros absolutely outweigh the cons.
Reasons for switching to GetAccept
Cost and ease of use
Vendor Response
Thank you Makenna for your kind words! Customer happiness and feedback is super important to us. We are big fans of the video component as well! Thanks for being a great customer of ours and we look forward to continued growth together.
Replied May 2021
Christopher
Translation and Localization, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
Best CRM Product and Support ([SENSITIVE CONTENT HIDDEN]) on Market 2021
Awesome! Best experience with CRM in my career! Blows out Salesforce!
PROSease of use, autogenerated next task, and lots of auto gen, extremely efficient and user friendly...The Support Team Leader [SENSITIVE CONTENT HIDDEN] is beyond the best. A Class Treatment for 2.5 years. Such a delight and breath of fresh air. Thanks [SENSITIVE CONTENT HIDDEN]! -Chris
CONSNada! If there is a tiny bug, it gets resolved quickly same day!
Reasons for switching to GetAccept
New Job
Vendor Response
Thanks for your review Chris! We are thrilled that you love GetAccept and find the platform easy to use for your needs. We think the world of our customer success team so its nice to hear you do too!. Our customers always come first so we value your feedback always.
Replied February 2021
Jimmy
Online Media, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Fully packed with amazing features.
This platform is very useful and beneficial in our organization. It makes documents signing electronically effortless saving us time and cost.
PROSSimple and clean interface system that 8s easy to navigate. HD video quality and live chats. Alert notification when prospect opens the document. Getting documents and signatures remotely is easy. Managing sales and workflow runs smoothly.
CONSI have no much to say but image customisation is clunky
Kate
Primary/Secondary Education, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
Great software and customer service
This software has been super easy to use and learn. The customer service is also exceptional. [SENSITIVE CONTENT HIDDEN] has always been available to answer questions and offer trainings/refresher courses. The help desk is also very quick to respond to questions or problems.
CONSFor what I use it for, it works perfect.
Vendor Response
Hi Kate, Thank you for the review! We love our customer success and service teams and customers like you are what makes us motivated each and everyday. Continue to reach out if you ever need anything from our teams!
Replied May 2021
LILIANA
Education Management, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
New software for our Enrollment process
In overall, my experience with get accept has been great. The team is so patience with our staff and training the staff has been really easy. The team also has been really flexible and available when we need them. Transitioning to electronic enrollment has been really smoothly with GetAccept.
PROSIt has been really easy to learn how to navigate the software and what our program really like is the feature where we can ask parents to upload a document, and adding a video to the enrollment packet we are sending to our parents.
CONSEverything so far has been great! All the features so far has been easy to use.
Vendor Response
Hi Liliana, Thank you for your lovely review! We love working with everyone at Head Start. Happy to hear the transition to electronic enrollment has been seamless for your clients. Please don't hesitate to reach out to us for any support or feedback at any time!
Replied May 2021
Logendher
Verified reviewer
Information Technology and Services, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Good Digital Proposal Platform
Easy to customize the document with drag and drop. With good functionality, the client can sign easily without any technical guidance.
CONSNo Direct CRM Integration, while using the Extention method sometimes unable to access the relevant data of the Contacts to the proposal.
Elenore
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed May 2016
This is AWESOME!
Our process has always been slow while signing deals. With GetAccept we close 50% more deals than before and it takes 1/4 of the time. Really easy to use!