5
4
3
2
1
Ease-of-use
4.9
Customer Support
4.8
Value for money
4.8
Functionality
4.5
"The Reports and Dashboards are excellent. We got HIPAA compliance for a great price with great functionality."
"The technical support is excellent, very responsive and they always provide thoughtful answers."
"It is a good, stable, basic help desk software application that is not over-burdened with complex configuration and setup."
"I don't like change, and when new releases come out (about once per month), I weep a bit while I adjust. However, the releases are all backward-compatible have never caused us a problem."
"There are not any aspects of Giva that we don't like right now. They keep on releasing new features almost every month."
"Well maybe one item but not a major concern of mine. It's the fact they don't have a customer support line."
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