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4
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Ease-of-use
4.9
Customer Support
4.8
Value for money
4.8
Functionality
4.5
"It is nice to know we also have the flexibility to expand into other Giva modules. Our [SENSITIVE CONTENT] had very positive feedback on Giva and supported the decision to purchase it."
"This clarity has improved our response times and overall service delivery. Giva's robust reporting capabilities have also impressed us."
"We have increased our customer satisfaction rating to 4.5 out of 5 from 2.0 out of 5 so that is over a 100% increase in customer satisfaction which is an amazing accomplishment."
"I don't like change, and when new releases come out (about once per month), I weep a bit while I adjust. However, the releases are all backward-compatible have never caused us a problem."
"There are not any aspects of Giva that we don't like right now. They keep on releasing new features almost every month."
"Well maybe one item but not a major concern of mine. It's the fact they don't have a customer support line."
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