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Glue Up vs Novi AMS
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.5 / 5
4.8 / 5
Value for Money
4.4 / 5
4.9 / 5
Customer Support
4.6 / 5
5 / 5
Functionality
4.4 / 5
4.7 / 5
Last Review Written
March 19, 2025
June 28, 2024
Pros/Cons
Pros
- Glueup also provides great client services. Their client managers are reliable, professional and responsive, and have been my irreplaceable partners in all events.
- QR Code Check-ins with the Manager App are super-fast. Great thing is also that we have a dedicated Customer Success Manager and she helps us with all the questions and queries in a timely manner.
- I want to share my positive experience with GlueUp, a remarkable software that helps in networking and community building through its online community platform.
Cons
- Server are slow and sometime will stuck and would resulted loss of work.
- We are limited by the number of custom fields we can add to entries/applications. The end user experience is cumbersome and somewhat meaningless.
- Really fuzzy servers: editing and creating things on the platform is painstakingly slow and often the user can lose all the work done. Newsletter editing features are very, very terrible.
Pros
- We love our website and feel like our membership appreciates the look and ease of use on the front end of the site. We appreciate the innovations that Novi continues to do to make our program better.
- Novi frees up our time to help focus more on growing our membership, and it also has great opportunities to create some non-dues revenue.
- I love that Novi was built by its users and continues to be. They are constantly making improvements, and I love that customer service is so accessible.
Cons
- Our data coming in was in bad shape so it took longer to get set up.
- This software has truly cut down on some repetitive tasks I was having to do previously, and now I have more time to get to things I may have not been able to in the past.
- I enjoy that there are many options on Novi but some can be confusing. Before the last update I was unable to pull up a report of who had joined or dropped.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2023
FrontRunners
2025
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
N/A
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
