Google Contacts vs Spotler CRM

RATING:

4.7

(670)

Google Contacts has 670 reviews and a rating of 4.7 / 5 stars vs Spotler CRM which has 462 reviews and a rating of 4.45 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (670)
4.5 (462)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
April 24, 2024
April 8, 2024
Pros/Cons
  • Pros

  • Google Contacts works great for our business to store all of our clients contact information. We use G Suite for email so all contacts are easily accessible.
  • Back-up is simple to upload and retrieve. This ensures that you never lose another business contact, and you can remain in contact providing good customer service.
  • Cons

  • You can't also edit (at least) the name and surname of your contact, so you lost context when you have to change to another page.
  • All of this reasoning is why I have not much to report on the negative front in regards to this particular software.
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  • Pros

  • Simple to use, intuitive, minimal training required for new users, good support when required (not often!).
  • Its ease of use and practicality. Mobile access is very easy.
  • Cons

  • Views and inability to link into standard forms to autofill etc. All the extra features are costly.
  • An auto-save function would be helpful. Emails sent from RSS seem to get stuck in companies' spam filters sometimes.
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Pricing Range
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Product Demo
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Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2024

FrontRunners

2024

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos