Groove

RepairShopr

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Ratings & Reviews

Overall Rating

4.77 / 5 (107)

4.69 / 5 (113)

Ease-of-Use

5.0 / 5

4.5 / 5

Value for Money

5.0 / 5

4.5 / 5

Customer Support

5.0 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

February 20, 2020

January 1, 2020

Pros/Cons

  • Pros

  • It is very intuitive, and there is great customer support! I love using Groove to maximize my productivity!

  • I love so many things about this software. One of my favorite things is the calendar link that I can include in my email so that my customers can book time on my calendar at anytime.

  • Cons

  • There are still some features missing but more are being added everyday. I would love for more customized emails to be able to be created (some that could include image templates, etc.).

  • There is really not much to dislike with Groove so long as you are OK with the per user cost that you will incur.

  • Pros

  • The staff give updates once a week with new or updated features. They are working to improve RepairShopr all the time.

  • The GUI is nice and easy despite the Americanisms, automated most of our work flow, ticketing and stock control. Made good use of current integrations.

  • Cons

  • Some of the features are limited and payment gateway options are somewhat limited. It's a good mix of services but you have to put time and money into it raising the cost in one way or another

  • No Square integration. Not a deal breaker by any means, but it would be nice if it was seamless.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

FrontRunners

2019

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots