Groove

Tenfold

Add to compare

Ratings & Reviews

Overall Rating

4.78 / 5 (106)

4.74 / 5 (147)

Ease-of-Use

5.0 / 5

5.0 / 5

Value for Money

5.0 / 5

4.5 / 5

Customer Support

5.0 / 5

5.0 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

January 24, 2020

May 22, 2019

Pros/Cons

  • Pros

  • It is very intuitive, and there is great customer support! I love using Groove to maximize my productivity!

  • I love so many things about this software. One of my favorite things is the calendar link that I can include in my email so that my customers can book time on my calendar at anytime.

  • Cons

  • There are still some features missing but more are being added everyday. I would love for more customized emails to be able to be created (some that could include image templates, etc.).

  • There is really not much to dislike with Groove so long as you are OK with the per user cost that you will incur.

  • Pros

  • Love that this is so easy to use every day! It's great for logging calls and keeping track of customer interactions, click to call is very convenient.

  • Its easy and simple. All the analytics are upfront and interface is user friendly. Keeps track of my calls, inbound and outbound. Also is something I would reccomend

  • Cons

  • Sometimes when I am taking notes on a call and another call comes in it will show up on the new call instead of the call that I am working on. Not every time but this happens sometimes

  • When it does stop functioning properly, it's difficult to retroactively update. You often lose that bit of work that affects daily metrics.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

FrontRunners

2019

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots