I love that I can check if or when did prospects read my emails. Also it is helpful to know how many times they opened my emails.

Great outreach management tool, especially for companies not using one.

It is very intuitive, and there is great customer support. I love using Groove to maximize my productivity.

The hovering over email addresses can be annoying at times if it takes awhile to update the record or if you accidentally hover over someone else's email address.

It can be difficult to integrate new teammates into this software.

The simplicity of this product is outstanding. It helps in tracking the open rate and response rate of emails.

Their Support team is great and our CSM is very responsive at answering questions. The Flows are also very practical so that makes day to day outreach easier.

I like the ease of use, its very intuitive and helpful to have the on line for quick questions.

I have had a great overall experience with Groove. Their customer service is impeccable and my user base enjoys the program.

Sometimes the admin features can be a little weird- it can be difficult to login as another user if you are trying to diagnose a problem since groove tries to login through gmail.

The ease of use, great UI, and thorough analytics make this tool everything it needs to be. Integration with SalesForce is awesome and reliable.

Being able to send to salesforce is a plus. Solid value for the price point.

The ease of use to send quantity number of emails while keeping them feeling quality is important.

It seamlessly integrates into Gmail and Salesforce and offers a lot of easy to use tools for daily work. Especially the Groove Dialer with its integrated logging tool is awesome.

User friendly and good price point from what I remember.

I love so many things about this software. One of my favorite things is the calendar link that I can include in my email so that my customers can book time on my calendar at anytime.

I think this is more of an organization issue, but our pre-defined templates are a mess.

The amount od music in it, the easy of setup and claryti also the ability to play on other devices that is something useful.

We love the ability to integrate Salesforce into Gmail as well as  provide our service team members with tools to make their lives easier when it comes to communicating with our clients.

Groove Flow is the best automation tool that our company has used - it is intuitive with a friendly UI and strong integration with SalesForce.

It was a very positive experience with Groove and I would highly recommend the product as a communication tool.

I love the integrates and how I can work very efficient.

Customer support is very helpful, and it's been a great tool at work.

I thought Groove was a good tool the features suited our needs as an organization.

Coupled with outstanding customer support, Top Producer CRM stands out as a comprehensive, user-friendly solution that has transformed the way I manage my client relationships and business operations.

My experience with top producer has been absolutely wonderful.

You can get the name and contact info. No addresses, no notes, no list of items sent to a particular client.

You will have to purchase additional subscriptions they do not disclose. IDX is very crappy and unprofessional, unless you purchase from 3rd party and install on your site.

I find it is not the easiest tool to organize unless I am on it everyday. I have no time to do that.

The experience with Top Producer is good, the customer support is polite and helpful.

It can be awkward, and we used to use the flyer-maker feature but I found it to be a little slow and clunky.

It seems glitchy and difficult to use on a mobile platform.

The Top Producer system will create more headache and stress in your life when you are trying to do the opposite. Then they stick it to you with a cancel fee of 5 months service upfront to cancel.

If their software doesn't integrate with other software it is a pain.

Furthermore, when I got fed up with this lousy system and the lousy customer service, I tried to cancel. Oh, you can't cancel unless you pay us our ridiculous monthly fee for 5 months.

The contacts are easy to import and easy to set up in the Top Producer X web version. I enjoy seeing my email conversations within the contacts.

It's a total scam, they can trick you into wasting your time and money, then when you had enough and want to cancel they refuse to cancel your billing.

Everything from customer service to, terrible terms of contracts.

The email design for the market snapshots was terrible and I could never get them to format correctly.

Top Producer is a great CRM/Transaction Management tool for agents and brokers growing their business.

I love Top Producer and plan to continue to use it. They also have great, supportive training.

The lost of email history and google sync when the Google password is changed.

Its behind the times, and difficult for end users that, especially if they are not very tech savvy, to use and operate. Deals and clients seem to get lost in the mist, its hard to know what way is up.

The calendar and transaction reminders are fantastic. And , what a great feature Google Sync is.

A great program for the price and really provides a lot of helpful features.

I love it and will continue to use for many many years to come. So user friendly that anyone can use it.

The customer service is superb and they are very patient. If you are considering this software, look no further, totally worth your investment.

I like that it has many features - statistics, built-in feature sheets or the ability to design your own, and it keeps contact lists.

Integration with my outside website was pretty easy.

It is a good addition to my normal work environment, using  Win10 touchscreen laptop.

It is severely outdated. It is cumbersome, not easy to navigate, and just clunky.

I also like how easy it is to send an email to select contact types making it even easier to stay top of mind.

Some of the windows are a bit hard to figure out and follow.

But once you do it's easy and customer support has been great and always walks me through whatever issue I'm having. I like all the features and reports and how it connects with my gmail account.

I appreciate the ease of checking off tasks as they are completed. Entering information is also simple.

That's the biggest downfall. I use Chrome for everything so having to have another browser open is a little bit frustrating.

I have been using it for about 8 years and find it super easy and quick to use. They offer great training courses and are always happy to help me with any questions I have.

The cost of TP and the lack of updates and integrations have been disappointing over the years.

Invaluable in so manu functions to support an active Realtor. There is a learning curve for anyone starting to use it but your tech support team are fabulous.

US Dollar

Groove is a market-leading sales engagement platform that enables sales leaders to execute their strategy in a smart, adaptive way. With Groove, revenue leaders can use automation to do more with less, driving greater efficiency and effectiveness across the customer lifecycle. 

Groove’s sales engagement platform drives more revenue through connected and consistently great sales execution. It makes your sales strategy actionable, reinforces your custom playbook, and applies AI-driven insights that help sellers learn, evolve, and win.

Groove enables more than 75,000 users at ADP, Google, Uber, iHeartMedia, Capital One, and other large enterprises to be more efficient and effective. Groove has ranked #1 in enterprise customer satisfaction on G2 for four consecutive years and has been named one of the Inc. 5000 fastest-growing privately held companies in the U.S. since 2020.

To learn more, visit https://groove.co.  

LongDescription

Commenting/Notes

Real Time Analytics

Engagement Tracking

AB Testing

Meeting Management

Lead Capture

Performance Management

Customizable Reports

Access Controls/Permissions

Activity Tracking

Drip Campaigns

Sales Pipeline Management

Strategic Planning

Auto-Dialer

Multi-Campaign

Pipeline Management

Communication Management

Customer Database

Call Recording

Call Logging

Calendar Management

Call Management

Customizable Fields

Collaboration Tools

Sales Trend Analysis

Template Management

Data Import/Export

Email Tracking

Campaign Planning

Process/Workflow Automation

Email Templates

Contact Management

Opportunity Management

Content Management

Lead Management

Email Marketing

Sales Reports

Sales Activity Management

Real Time Data

Call Scheduling

Performance Metrics

Territory Management

Workflow Management

Email Management

Event Triggered Actions

Field Sales Management

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Reminders

Sales Automation

Customizable Templates

Business Process Automation

Mobile App

Team Management

For Sales Teams/Organizations

Interaction Tracking

Dashboard

Real Time Reporting

Customizable Branding

Reporting/Analytics

Campaign Analytics

Lead Qualification

Client Management

Third-Party Integrations

Call Tracking Metrics

Appointment Scheduling

Task Management

Campaign Management

Prospecting Tools

Search/Filter

For Insurance Industry

Web browser (OS agnostic)

Pricing is tailored based on team requirements.
Standard Package: Groove Core
Optional Upgrade: Unlimited Groove Flow
Optional Add-on: Groove Dialer

Email/Help Desk

Knowledge Base

Phone Support

Chat

51-200

201-500

501-1000

1000+

Groove

In Person

Live Online

Webinars

Documentation

Videos

Top Producer is an all-in-one business management platform designed specifically for real estate agents and teams. Grow your database and convert more leads with cutting-edge lead generation and marketing automation. Smart follow-up technology helps to generate more repeat and referral business with MLS-powered market reports and the intuitive Follow-up Coach working to keep you top-of-mind through recommended touch points.  

Cutting-edge features include: 

Social Connect, an affordable and proven online advertising solution that showcases agents’ listings with expertly-crafted ads on Facebook and Instagram. Automatic nurture educates leads on your behalf, so you don’t step in until they’re engaged. 

Smart Targeting, an AI-powered real estate farming solution that identifies, advertises to and follows up with the top percent of homeowners most likely to sell in your target farm area. 

Access your real estate network anytime, anywhere. Top Producer also integrates with over 100+ lead providers, your MLS and popular third-party applications.  

iCalendar Support

Newsletter Management

Mobile Alerts

Property Management

Data Synchronization

SMS Messaging

Timer

Referral Tracking

Listing Management

Team Calendars

ROI Tracking

Real-Time Notifications

Segmentation

Calendar Sync

Client/Property Matching

Lead Nurturing

Website Management

Commission Management

Contact Database

Market Charts

Appointment Management

Price Forecasting

Document Management

Critical Date Alerts

Transaction Management

For Real Estate

For Real Estate Agencies

Status Tracking

Templates

Task Scheduling

Calendar/Reminder System

Transaction History

Lead Distribution

Automatic Adjustments

Lead Generation

Social Media Integration

Deal Management

Drag & Drop

Tagging

CRM Integration

Web-based Deployment

Mac OS

Windows 8

Windows 10

Top Producer CRM is available for $129/month, based on a one-year term.

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