# Gryphon ONE Software Reviews, Demo & Pricing - 2026

> Review of Gryphon ONE Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/crm/gryphon-sales-intelligence-profile

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Gryphon ONE

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Overview

# Gryphon ONE 2026: Benefits, Features & Pricing

Wondering if Gryphon ONE is right for your organization?

Our Sales Tracking Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    

## Overview

Gryphon ONE

4.7

[(9)](https://www.softwareadvice.com/crm/gryphon-sales-intelligence-profile/#reviews)

Pricing

Pricing available upon request

### About Gryphon ONE

Revolutionizing Enterprise Engagement: Fueling Growth, Enhancing Experience, and Fortifying Compliance

Today's enterprises face a dynamic landscape, balancing bold growth targets with stringent compliance regulations and exceptional customer experiences. Gryphon ONE equips marketing, customer service, and sales teams with the tools to achieve significant revenue growth, improve customer experiences, and address compliance risks. This is accomplished by seamlessly aligning regulatory requirements with unique business objectives in every interaction.

Unlock Revenue Potential: Many organizations struggle with compliant outreach, inadvertently shrinking their pool of reachable contacts due to excessive suppression. With 25+ years of specialized expertise, Gryphon AI understands the complexities of compliance requirements. We've partnered with 200+ enterprise organizations, helping them navigate regulatory and company-specific risks while significantly expanding their marketable audience. Gryphon ONE ensures your outreach efforts are both compliant and effective, transforming previously untapped segments into valuable leads that drive increased revenue.

Elevate the Customer Journey:...

Modern customers demand personalized and seamless interactions. Gryphon ONE's proprietary AI provides real-time insights that drive unique business objectives at every stage of the customer journey. By intelligently engaging with customers before, during, and after every interaction, Gryphon ONE: guides your team toward optimal engagement strategies, proactively addresses potential issues as they arise, and delivers key performance insights such as call success and customer sentiment. This data-driven approach enhances personalization, improves agent effectiveness, and cultivates greater customer loyalty. Fortify Against Risk: For more than a quarter-century, Gryphon AI has been a trusted ally in helping enterprises avoid critical violations such as TCPA, Do Not Contact, and collections infractions across all communication channels. Our automated Gryphon ONE platform ensures comprehensive compliance by diligently adhering to Federal, state, and provincial regulations, dynamic contact data updates, call curfew and frequency restrictions, opt-out requests, and proprietary data on existing business relationships and consent. Crucially, the platform maintains a comprehensive audit trail of all these processes, providing irrefutable proof of compliance and safeguarding your organization from potential penalties. Gryphon ONE provides comprehensive contact compliance protection, empowering industry-leading, risk-free growth across even the most regulated industries. Financial Services: In a highly regulated and evolving environment, modern FinServ companies need a proactive approach to compliance. Gryphon ONE enables financial institutions to mitigate risk while simultaneously enhancing the customer experience, ensuring they remain competitive and compliant. Insurance: Insurance carriers face a myriad of compliance challenges, from accurate claims handling to safeguarding sensitive customer data. Gryphon ONE delivers a holistic solution, effectively bundling robust risk management with intelligent customer engagement, empowering carriers to thrive in a dynamic landscape. Healthcare: Regulatory compliance is paramount in healthcare, impacting member safety, data security, and operational efficiency. Gryphon ONE delivers intelligent contact compliance that arms organizations with the tools for regulatory adherence while maintaining a patient-centric approach, fostering healthy and compliant growth. Telecommunications: Telecom enterprises navigate a hyper-dynamic landscape of intense competition and regulatory pressures. Gryphon ONE offers an innovative compliance solution that minimizes regulatory risk while maximizing marketing reach, proactively addressing these challenges and ensuring long-term success.

Wondering if Gryphon ONE is right for your organization?

Our Sales Tracking Software selection experts can help you in 15 minutes or less.

## Gryphon ONE User Interface

## Popular Gryphon ONE Alternatives

Main Product

Gryphon ONE

4.7

[(9)](https://www.softwareadvice.com/crm/gryphon-sales-intelligence-profile/#reviews)

Ratings Breakdown

-   4.67Ease of use
-   4.50Value for money
-   4.80Customer support
-   4.44Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Bitrix24](https://www.softwareadvice.com/nonprofit/bitrix24-profile/)

4.2

[(995)](https://www.softwareadvice.com/nonprofit/bitrix24-profile/reviews/)

Ratings Breakdown

-   3.98Ease of use
-   4.16Value for money
-   3.97Customer support
-   4.28Functionality

Pricing

Starting at $69.00 per month

Get Price

Alternative Product

[SalesLoft](https://www.softwareadvice.com/crm/salesloft-profile/)

4.3

[(231)](https://www.softwareadvice.com/crm/salesloft-profile/reviews/)

Ratings Breakdown

-   4.29Ease of use
-   4.10Value for money
-   4.08Customer support
-   4.23Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Salesforce Sales Cloud](https://www.softwareadvice.com/product/2764-Salesforce/)

4.4

[(18785)](https://www.softwareadvice.com/product/2764-Salesforce/reviews/)

Ratings Breakdown

-   3.99Ease of use
-   4.05Value for money
-   4.13Customer support
-   4.38Functionality

Pricing

Starting at $25.00 per month

Get Price

Alternative Product

[Zoho CRM](https://www.softwareadvice.com/crm/zoho-crm-profile/)

4.3

[(6978)](https://www.softwareadvice.com/crm/zoho-crm-profile/reviews/)

Ratings Breakdown

-   4.15Ease of use
-   4.29Value for money
-   4.08Customer support
-   4.27Functionality

Pricing

Starting at $14.00 per month

Get Price

Alternative Product

[Creatio CRM](https://www.softwareadvice.com/crm/bpmonline-profile/)

4.7

[(149)](https://www.softwareadvice.com/crm/bpmonline-profile/reviews/)

Ratings Breakdown

-   4.67Ease of use
-   4.67Value for money
-   4.68Customer support
-   4.67Functionality

Pricing

Starting at $40.00 per month

Get Price

## Gryphon ONE Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Gryphon ONE Foundation Edition

Pricing available upon request

Plan includes:

-   Certify & Search
-   Phone Channel Only
-   Compliance Engine (U.S. & Canada)
-   Internal Do-Not-Call (iDNC) Management
-   Established Business Relationship (EBR) Management
-   Location Blocking
-   Toll-Free Engine
-   Insights for Foundation Edition

Gryphon ONE Advanced Edition

Pricing available upon request

Plan includes:

-   All Foundation Features
-   Web Service API
-   Salesforce Integration
-   Automated Call Blocking (requires voice add-on)
-   Multi-Campaign Support
-   ZIP Code vs. Area Code for Residency
-   Client Frequency Controls
-   Collections Engine – U.S. & Canada
-   Federal Frequency Controls (Compliance & Collections)
-   State Frequency Controls (mini-TCPAs)

Read More

Gryphon ONE Premium Edition

Pricing available upon request

Plan includes:

-   All Foundation & Advanced Features
-   Call & Transcript Redaction (Outbound & Inbound)
-   Real-time EBRs/Consent
-   Lead Recovery Business
-   Lead Recovery iDNC Expiration
-   Post-Call Analysis (PCA) Player
-   Post-Call Conversation Intelligence
-   Insights for Premium Edition

Gryphon ONE Enterprise Edition

Pricing available upon request

Plan includes:

-   All Foundation, Advanced, & Premium Features
-   Contextual Compliance Scripts
-   Configurable Compliance Cards
-   Real-time Call Recording & Transcription
-   Real-time Call Compliance Monitoring, Prompts, & Recommendations
-   Insights for Advanced Edition

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## Gryphon ONE Features

-   Popular features found in Sales Tracking
    
    Activity Dashboard
    
    Appointment Scheduling
    
    Interaction Tracking
    
    Task Management
    
-   More features of Gryphon ONE
    
    Access Controls/Permissions
    
    Activity Tracking
    
    AI/Machine Learning
    
    API
    
    Archiving & Retention
    
    Audio Capture
    
    Audit Management
    
    Audit Trail
    
    Auto-Dialer
    
    Automatic Transcription
    
    Calendar Management
    
    Call Center Management
    
    Call Disposition
    
    Caller ID
    
    Call List Management
    
    Call Logging
    
    Call Monitoring
    
    Call Recording
    
    Call Reporting
    
    Call Scripting
    
    Call Tagging
    
    Call Tracking
    
    Call Transcription
    
    Compliance Management
    
    Compliance Tracking
    
    Contact Management
    
    Content Management
    
    Content Sharing
    
    Conversation Intelligence
    
    CRM
    
    CRM Integration
    
    Customer Engagement
    
    Customer Experience Management
    
    Customizable Fields
    
    Customizable Reports
    
    Dashboard
    
    Data Import/Export
    
    Data Security
    
    Employee Coaching Tools
    
    Engagement Tracking
    
    Event Triggered Actions
    
    File Transfer
    
    For Sales Teams/Organizations
    
    Gamification
    
    Goal Management
    
    Inbound Call Center
    
    IVR
    
    Meeting Management
    
    Mobile Access
    
    Multi-Campaign
    
    Multi-Channel Communication
    
    Onboarding
    
    On-Demand Recording
    
    Outbound Call Center
    
    Performance Management
    
    Performance Metrics
    
    Personalization
    
    Quality Management
    
    Real-Time Analytics
    
    Real-Time Data
    
    Real-Time Monitoring
    
    Recommendations
    
    Recording
    
    Reporting/Analytics
    
    Reporting & Statistics
    
    Risk Management
    
    Sales Activity Management
    
    Sales Onboarding & Training
    
    Search/Filter
    
    Sentiment Analysis
    
    Speech-to-Text Analysis
    
    Third-Party Integrations
    

## Gryphon ONE Integrations

Dialpad

Integration rated undefined from -1 review

Adobe Campaign

Integration rated undefined from -1 review

Talkdesk

Integration rated undefined from -1 review

Aircall

Integration rated undefined from -1 review

Regal

Integration rated undefined from -1 review

Five9

Integration rated undefined from -1 review

See all 23 integrations

## Gryphon ONE User Reviews

Overall Rating

4.7

Ratings Breakdown

5

67%

4

33%

3

0%

2

0%

1

0%

Secondary Ratings

Ease of Use

4.7

Value for money

4.5

Customer support

4.8

Functionality

4.4

Have you used Gryphon ONE and would like to share your experience with others?

Dominic R.

Verified reviewer

Biotechnology

10000+ employees

Used daily for less than 6 months

Review source

Reviewed September 2019

Great Motivator for Sales Calls!

4

I've enjoyed the use of the app and the motivation it provides to gauge, improve and present my outbound calling as a whole. The Gryphon team has been a pleasure to work with, and very flexible when it comes to meeting and guiding us on our performance as a large company.

Ratings Breakdown

5

Ease of use

4

Customer support

4

Functionality

Pros:

I enjoyed how simple and intuitive the apps were to use. While I spent very little time with the 1-800 dialing option, the desktop & iPhone app were easily integrated with how I make my sales calls to begin with. I enjoyed how the data was ''interactive'' and easily manageable, giving me the portfolio I needed rather with a UI to match. My incentive to make sales calls improved simply by seeing statistics reflect ideal call times. One nice bonus was a simpler way to gauge the ideal call length, as well.

Cons:

As more users were rolled out at our company, we noticed a higher frequency of errors. The errors themselves are resolved with a simple IT ticket through Gryphon, so at the end of the day I cannot complain and not much time was wasted. One feature I wish wasn't locked out was/is the ability to track inbound calls. This is a feature that was not included in the package we purchased, so take note of that.

Read More

HR

Hannah R.

Verified reviewer

Insurance

201-500 employees

Used daily for less than 2 years

Review source

Reviewed August 2019

Gryphon Sales Management

5

Ratings Breakdown

4

Ease of use

4

Value for money

5

Customer support

5

Functionality

Pros:

I began 'managing' Gryphon for our Branch a little over a year ago. Since I began, I felt fully supported by Gryphon's representatives and staff. Any time I ever have a question about anything, I know exactly who to go and that they will respond back to me quickly with answers. From an administrative point of view, navigating Gryphon has been very straightforward and simple to learn and to teach others. From a manger's standpoint, I know our managers are very satisfied with the many different options there are when it comes to displaying data and pulling reports.

Cons:

I cannot speak for the actual end users themselves, but I never have heard any complaints about the system and its functionality. Everyone who uses Gryphon finds it simple and useful. We keep the Gryphon homepage up on a TV in our office to add a sense of healthy competition among our users.

Reasons for choosing Gryphon ONE

N/A - Was not involved in the decision making process.

Read More

VR

Verified

Reviewer

Biotechnology

1001-5000 employees

Used daily for less than 6 months

Review source

Reviewed September 2019

Gryphon Review for Inside Sales

4

Ratings Breakdown

4

Ease of use

5

Customer support

3

Functionality

Pros:

Heatmaps to track the effectiveness of calls during different periods allows me to more efficiently plan my calling times.

Cons:

The disposition codes can be clunky to enter, and the presence of a hang up button seemed counter intuitive.

Read More

OT

Olivia T.

Verified reviewer

Marketing and Advertising

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed March 2023

Gryphon ONE Review - A comprehensive Sales Management Solution

5

Ratings Breakdown

5

Ease of use

5

Functionality

Pros:

Gryphon One provides cutting-edge solutions for sales coaching, training and analytics. The call recording and speech analytics capabilities of the program are excellent, enabling us, managers, to spot coaching opportunities and areas for development. The platform's gamification feature is also a great way to motivate sales teams and drive engagement.

Cons:

As for now there's no features that I don't like as a user.

Read More

CK

Chris K.

Verified reviewer

Insurance

10000+ employees

Used daily for less than 2 years

Review source

Reviewed September 2019

Good way to track activity

5

Customer support is good.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

Good tool to use to track activity, success and log and store numbers. Also good tool to use on multiple phones.

Cons:

Dialing a new number and having it not dial because I did not press pound the correct amount of times.

Read More

vj

vaishali j.

Verified reviewer

Banking

10000+ employees

Used daily for less than 2 years

Review source

Reviewed August 2019

great software

5

Ratings Breakdown

5

Ease of use

5

Functionality

Pros:

makes sure you are not calling anyone on dnc , very user friendly.

Cons:

nothing. no cons about using this software.

Read More

OK

Onur K.

Verified reviewer

Information Technology and Services

11-50 employees

Used daily for less than 6 months

Review source

Reviewed May 2022

Gryphon ONE increases the performance of the sales

5

Ratings Breakdown

5

Ease of use

5

Value for money

5

Functionality

Pros:

Gryphon ONE's strong sales supporting features dramatically increase the efficiency of our sales team's effords.

Cons:

Gryphon ONE needs to have an all-included pricing option in addition to current feature based pricing.

Read More

BM

Ben M.

Verified reviewer

Banking

5001-10000 employees

Used daily for less than 6 months

Review source

Reviewed August 2019

Title

5

Ratings Breakdown

5

Ease of use

5

Functionality

Pros:

I previously worked at a bank without a call tracking system and there was no real accountability to making calls so I didn't do it. Now I can track my dials and I've actually made more because of it.

Cons:

Sometimes after I dial there's no tone and no response from the software. Also it times out pretty quickly.

Read More

MD

Mark D.

Verified reviewer

Chemicals

501-1000 employees

Used daily for less than 6 months

Review source

Reviewed October 2019

Agilent

4

We have data for determining the best time to call customers. We also can listen to our calls and use it for development purposes.

Ratings Breakdown

4

Ease of use

4

Value for money

5

Customer support

4

Functionality

Pros:

I like that it's super easy to use and I like the #800 option for dialing.

Cons:

I wish the disposition guide was integrated into the app and desk top dialer.

Read More

Showing 1 - 9 of 9 Reviews

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