YourPorter saves so much time and it just works.

Automated Messaging is killer. Truly flexible in so many ways. For the price this is the only app where you can sms guests and your team.

Improved website templates and booking widget would seal the deal

It's good, not great! Not bad enough to switch.

Ease of calendar and monthly invoices, I like that it integrates with Turno and door locks. Auto messaging Works great with AirBnb amd Booking.

Functionality and Messaging on VRBO is horrible. It messed up my listings 3x and said I had way more beds (like 16 or 18 per property, when it only has 3-4, and said it only had 1 bathroom instead of 2-3). Customer service is a joke. Sometimes takes days to get a response. No live chat or calling features. Most of the time the first and usually second reply don't even answer/understand my question and then its a back and forth. It took so long to set up, as does any channel manager, so I'm dealing with it instead of swtiching.

Easy to use compared to some software of same kind.

Use with other applications like expedia central

Poor support, unreliable and poor web calendars… stay away

Nothing to be honest. Poor support and calendar combination

Very unreliable, double bookings off an on but in the last week we had 4 double bookings. This added so much work to us and trying to iron out the issues with upset guests. No response from support for days of reaching out. When we canceled our subscription , low a behold… constant contact. Cost us time, money and host ratings

Great! It has been a game changer for me.

Automated messaging makes my life so much easier. It's the best feature along with the cleaner portal and checklist.

Occasionally things go out of sync with pricing integrations.

Overall very positive - good set of features that work well and take the effort out of listing a house(s) on multiple rental channels. The feature set compares well with others in the market and *if* the Airbnb ranking booster works (I'm not sure it does yet, but here's hoping!) then it's worth going for YP over anything else out there just for that.

Love the automated message function which I use for automated booking, check-in and check out messages. I has saved me a lot of time and works brilliantly! I like being able to sync prices from Airbnb to Booking.com (with a % markup to account for higher Booking.com fees). The rating booster and auto-snooze seem like good ideas, but unfortunately I haven't seen any improvements in my ranking since I started to use.

The timeline only seems to pull in a few entries at a time before needing to make another network request to load some more - this results in repeatedly seeing the little YourPorter icon when scrolling through timeline. The UI is also bit clunky/not very intuitive to use.

Great, we still love the platform! Easy to navigate.

Customer service is great! They’ve always responded in a timely manner.

Linking multiple units together on the calendar has been difficult. Unable to link a parent unit to multiple units.

It is a good software that will save me lots of time and headaches from double bookings and logging into to multiple OTA's. It is great to be able to do things from one place.

The messaging and calendar integration have been huge for us to have one place to get everything done.

Customer service and on-boarding has been difficult. Having a FAQ sheet to learn how to use the software versus a person or videos to see how its done.

It’s nice to use. It’s pretty convenient. Lots of features.

Some stuff are confusing like linking up different solutions

Very good experience! I made the right pick.

Channel management features. I have booked on AirBNB, VRBO, Booking and my Website and it keeps everything organized.

Some new features on Booking.com makes me have to go to both websites. The service is defintely focused on AirBNB of all the different websites that it supports.

Overall experience has been fantastic!! love the platform

I love that everything is consolidated into a few pages. Everything you need is either in the Calendar, Messaging, or Menu screens

I'd like to see better text integration. I'd also like more control over custom charges (ex: pet policy)

I have used yourporter for several years. Recently, I thought I needed a more robust system so paid thousands more for a competitor. I spent weeks trying to onboard it and found that there were many features I took for granted in yourporter that the expensive software couldn't do so I have come back to yourporter and love it.

Mobile interface is great. My cleaning staff likes that they can see a calendar link and that they can get text notifications. Not sure how much it helps, but I appreciate that they have some tools to improve rankings. I just got my direct booking website up and running which was super easy and seems to work great.

It doesn't integrate well across many platforms.

Overall Guesty for Hosts is a game changer. I would recommend to anyone - easy to use, easy to expand off of, affordable. Good Product.

It is very easy to set up and add on different features. It gives you most of what you need for a full scale STR Business.

The Owner Statements and occasional glitches are not very good.

Above Average

It was quick to setup. I liked the free trial.

It’s terrible for cleaning schedules and cleaning calendar. Can’t integrate with QBO, costing me more in book keeping charges.

Overall, this platform has assisted me to start out in managing Airbnb properties and has taken away some of the worries I had about making this happen for myself. I am pleased with my subscription so far.

The best thing about Guesty for Hosts is the way each requirement is clearly labelled and has been laid out in such a way that you cannot forget to add crucial information before listing. I also really like the instant connection to Airbnb particularly, to ensure listings are available as soon as possible after changes have been made.

I would really like Guesty to consider making the calendar easier to operate. Especially rate sets! They are such a pain and when they cross over, it can be tedious making changes to the dates.

Great product for the price point. Managing availability, minimum stays, and pricing across multiple channels has been a big headache. Having a direct booking site is a big plus. Customer service is quick, and most questions are answered within a few hours.

- Rate markups are customizable by channel. - Easy creation of direct booking website. - Automatic messaging - Mobile App

- Web interface is essentially the mobile app in browser...makes it clunky at times, and have nest through menus to get to where you want. - Direct booking website doesn't seem to support different tax rates for properties in various jurisdictions. (though I may be wrong there)

Much easier to manage the multiple channels, and seems more stable than hospitable.

Mobile first, ease of use. The platform is pretty intuitive and there is lots of good help thru their website FAQ, chat, etc.

Calendar isn't very intuitive, and can't make the week appear as Sun-Sat instead of Mon-Sun

The booking engine, automated messaging and Airbnb ranking features.

Paying $100 / year extra for the booking engine to utilise your own domain name is ridiculous in my opinion.

As of this review (June 12th, 2023), I would recommend using a different platform if planning to list on sites outside of AirBnb. The bugs I experienced in my 2 weeks were too severe, slow, and difficult to resolve. I don't have a problem using buggy software until it starts affecting the basic task at hand; unfortunately, I believe Guesty For Hosts is a software that was rolled out too early and could cause more harm than good to a customer.Overall: 3/5 starsUser Interface: 3/5 stars (Mobile Included)AirBnb Integration: 4.5/5 starsVrbo Integration: 2/5 starsCustomer Support Speed/Reliability: 1/5 stars

Syncing calendars between AirBnb and Vrbo. This worked most of the time, but I did have multiple issues with Vrbo reservations lagging to show on customer-facing calendars. This led to an instance of a double booking. Ultimately, I "resolved" this issue by disabling Instant Bookings-- therefore, all reservations are filtered manually.

Guesty's integration into Vrbo is broken to put it simply. To start, it was slow to integrate as it took ~3 days of downtime before my Vrbo posting was manageable again (if you integrate before your rental season, this shouldn't be a problem). Once integrated, Guesty attempted to deploy my AirBnb listing to the Vrbo platform but botched the job as it modified the Vrbo listing to have 13 bedrooms opposed to the 2 bedrooms my AirBnb displays (AirBnb has a feature to assign pictures to each room, and somehow the 13 rooms in my house each were listed as bedrooms on Vrbo).Another issue I continue to see is that Vrbo reservation lag to update in Guesty's database (and one time not populating in the database at all). If Instant Booking is enabled and you're in a popular area, you will observe scheduling conflicts.Lastly and potentially the biggest issue of Guesty, is the limited Customer Support. There's no phone number to call and it operates on an "email ticket" basis-- so a day or two can go by before hearing back from them. This can be detrimental when mixing the previously mentioned bugs into time-sensitive scenarios. With that being said, once I was able to schedule a video call with their Customer Support, I was matched with someone who was helpful-- you can just tell they're heavily outmatched with all the issues they're receiving.

My porter app saves me so much time every week by centralizing my Vacation Rental business. This app does everything for you, auto messages on every step of the guest process. If you click all of the right buttons, and fill in all of the right information, you can truly automate (and personalize!) your host experience. I would recommend my porter app to all of my friends starting Airbnb’s. Very affordable monthly charge for the time you save, and peace of mind knowing you did not forget anything!

My porter app saves me so much time every week by centralizing my Vacation Rental business. This app does everything for you, auto messages on every step of the guest process. If you click all of the right buttons, and fill in all of the right information, you can truly automate (and personalize!) your host experience. I would recommend my porter app to all of my friends starting Airbnb’s. Very affordable monthly charge for the time you save, and peace of mind knowing you did not forget anything!

Set up time could be easier at times. Maybe in app classes on how to unlock more features would make the app more worth the $29/mo.

Have loved the app. I've trialed many other channel managers and this is by far the best and most affordable. Saves me a lot of work hours and has streamlined my workflow when managing multiple short term rentals.

I've saved hours of work with the automated messaging. It's very precise and messages can be sent at exact hours. Very easy to learn and setup. Onboarding was super quick. Customer service has been very helpful when I've had problems. Love the weekly reports for Airbnb ranking.

Task management could be improved. Calendar interface can be confusing when you have multiple properties in the same portfolio. Looking forward to full Expedia integration.

With guesty for hosts I am able to come to one website to manage my property which is listed on four differnt platforms.

Guesty for Hosts is very user friendly channel manager. The platform offers many great features, but some of my favorite are the automated messaging, review, cleaning sscheduling system, and website builder.

When using a channel manager, some platforms limit your capabilities via their platforms, that is the only downdraw I can think of at this time.

I was searching for a software that can help me with automated message for airbnb with a low cost so I discover Your Porter App and they save my life: very good app, web version and app for iOS and android device, automation with airbnb is perfect and it's very cheap, the only thing is that I have to translate my message in other language if I need to do that. 5 stars

Automated message is the best function of this software

auto translate for other language is not included so I have to make the translate by myself if I need it

I am property manager, more exactly multi host accounts manager on Airbnb + Booking + Homeaway + Trip Advisor. My job is to meet property owners, take rentals pictures, build descriptions, put listings on platforms. Each owner has his own host account on each platform. I charge a commission to owners on payouts they get from platforms. It is a win-win business with property owner. I work only in my car, I try to spend my evenings with my wife, not my laptop:) Till now, I was working with BEDS24 to sync bookings. As my business is growing fast, informations I have to follow are now impossible to manage on a to-do list. So I decided to find a solution fitting to my business. During 2 months, I tried ALL solutions on the markets, I say ALL and it was a real jungle:( United rentals, avantio, kigo, lodgable, uplisting, syncbnb, cloudbed, hostaway, bedbooking, guesty, bookingsync, wishbox...etc Many are based on a PMS that I don't need as my owners are directly paid by platforms. Some are only syncing calendars. Finally, I had a choice to make between UPLISTING and YOUR PORTER Your Porter wins because inactive listings are not charged and it is working on my iPad and Android phone. It is obvious that Your Porter is designed by people who are sensitive about real problems of property manager's life. So if you are a freelance property manager who needs a one stop shop in his mobile to follow all the business, don't loose your time like I did, open an account on Your Porter right

Fair price Designed by people who are sensitive about real problems of property manager's life

Not multi language Restrictions should limit check-in and checkout days